Community Support Worker

1 week ago

Brampton, Ontario, Canada Canadian Mental Health Association- Peel Branch Full time

Support your community. Advance your career. Fulfill your purpose
Joining the Canadian Mental Health Association - Peel Dufferin Branch means you'll be part of something meaningful.

For starters, we're honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better.

Providing support and services to those who live with mental illness, we're committed to increasing awareness and addressing the stigma surrounding mental health.

That's why we've made it a priority to create a diverse organization that represents the communities we serve - and the people we help.


What we offer


As a community-based agency, we're dedicated to the mental, physical, and social health of everyone - including our team members.

That's why we're proud to offer a total rewards package that helps our employees balance their professional and home life.

You'll also be empowered to keep learning new skills and reaching your goals - from developing a career growth plan to participating in training sessions.


  • In addition to EAP, we offer our contract team members some unique perks that really stand out:_
  • 2 weeks accrued vacation
  • Accrued personal days
  • Ongoing professional development plus $250 annual funding (prorated) for continuing education and certifications
- $250 annual allowance (pro-rated) to invest in achieving your personal wellness goals

  • Mileage reimbursement and car detailing for workrelated travel

Salary Range is $52,753 to $63,158 per annum

We are seeking a full-time Community Support Worker
to work as part of a Housing First Project called "Home for Good in Peel". This project is a collaboration between Services and Housing in the Province, Ontario Works, John Howard Society of Peel Dufferin, Salvation Army in Peel and CMHA. This role with operate in tandem with the Peel Outreach program, which is part of a continuum of services that seek to end homelessness in Peel Region and increase access to mainstream services. Clients are individuals and/or families who are homeless or are at imminent risk of homelessness and experience serious mental health challenges.


The position is a
full-time contract position until March 31st, 2023
and will be based out of the 60 West Drive, Brampton**.

CMHA Peel Dufferin has adapted a hybrid working model including a mix of on-site and remote work.

All employees are required to have onsite presence 2 to 3 times per week, or more if needed as per program needs.


What You Will Do

  • Connect individuals with housing, including accompanying them to view potential housing options and being present on movein day.
  • Facilitate start up shopping for basic groceries and household supplies upon move in
  • Ongoing intensive case management with participants to set goals and create plans to reach those goals.
  • Complete standard assessments and reassessments at the appropriate date(s) and other documentation as required.
  • Maintain professional relationships with referral sources and other service providers.
  • Minimum of weekly home visits with housed participants to offer support, connect to resources, etc.
  • Advocacy with participants as required (i.e. Landlord relations, EIA, Residential Tenancy Board,
  • Life skills teaching to help build Client capacity to maintain housing, especially focusing on tenancy skills and knowledge.
  • Develop and maintain relationships with landlords to increase participants housing success and contribute to the creation of the Outreach Landlord List.
  • Maintain accurate records and statistics, entering data into information systems as appropriate.
  • Record hours and maintain detailed record of activities and files for program participants.
  • Report monthly statistics for pilot project.
  • Support the afterhours program functions such as the Outreach Van Shift and Street helpline.

What You Will Need to Join Our Team

  • Post-Secondary diploma or degree in Social Services or degree in relevant discipline (BSW preferred)
  • Minimum 3 years of experience with the homeless in an outreach or shelter setting
  • Minimum 3 years of Case Management experience.
  • Strong knowledge and demonstrated understanding of mental illness
  • Demonstrated skills in performing assessments and on the spot risk assessments
  • Comprehensive knowledge of community mental health and human service networks in the Peel region
  • Nonviolent crisis intervention, ASIST, CPR and First Aid Certification
  • Satisfactory police records search and vulnerable sector screening
  • Satisfactory references
  • Valid driver's license and access to a reliable vehicle
  • Ability to work regular evening shifts, and some weekend shifts as needed.


At the Canadian Mental Health Association - Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness.

In your role, you'll not only assist people who are struggling, you'll help them return to good h

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