Case Manager
1 week ago
Community -Case Manager
CALGARY DREAM CENTRE PHILOSOPHY
The Calgary Dream Centre is a faith-based recovery organization working to change the lives of those most vulnerable in the city of Calgary. Our holistic process of transformation helps individuals to escape the cycle of homelessness and addiction.
We strive to guide men and women caught in cycles of poverty and addiction into lives of purpose, providing them with the tools necessary to move forward into strong, healthy lives. We believe in a multi-phased process of recovery in which our ultimate goal is to reconnect the individuals we serve to their families and become productive, contributing members of society.
OPERATING NORMS
At the Calgary Dream Centre we are committed to the core values of mercy, compassion, respect, integrity, accountability, and innovation. We strive to develop a workplace culture that practices these values every day as we engage with staff, volunteers, partners and the individuals in our programs, supporting them as they take steps towards recovery and a new, purposeful life.
POSITION SUMMARY
Reporting to the Director of Community, The Case Manager – Community, this position is responsible for Case Management including but not limited to, goal planning, client assessments, weekly check-ins, support and advocacy. This role is also responsible for leading Groups and participating in the teaching and coaching of the Genesis recovery model. The individual in this role will develop a detailed understanding of the operations of Community Programs and could work in a dynamic and ever-changing environment, assisting the clients in developing life skills.
ROLES AND RESPONSIBILITIES INCLUDE:
Providing comprehensive case management to all clients, including but not limited to: assessment, individual case plans, referrals, housing assistance location, and advocacy
Developing client personal plans; meet with clients to monitor progress in employment and job training; assist clients with social services needs in collaboration with other organizations as appropriate; advocate with agencies for clients when needed
Mentoring clients and overseeing clients' progress and interventions
Monitoring housing and providing support, advice, and direction while ensuring open communication
Maintaining conditions of properties, including keeping high standards of health, safety, and cleanliness for the clients
Reporting to Property Management on all maintenance needs as well as emergencies related to property
Tracking progress of clients and frequently analyzing, assessing and reviewing their objectives
Keeping accurate and up to date case files, incorporating regular written case notes for clients, as well as relapse prevention plans relevant to all client cases
Attending all meetings relevant to your position, i.e. weekly staff meetings, daily case management meetings, and other meetings on an as needed basis
Working hours is M-F , and serves as on call rotation once every five weeks
SCOPE OF EMPLOYMENT:
Work with struggling individuals who may use aggressive behavior (verbal and/or physical) in their interactions with staff and clients
Handling difficult situations with clients which involve the impact of trauma, addictions, suicidal ideations, and/or death of clients
QUALIFICATIONS AND REQUIREMENTS:
Post-secondary degree/diploma/certificate in Social Work, Addictions Studies, Psychology, Behavioral Science, or a related and relevant discipline is preferred
A minimum of 3 years' experience working in the field of addiction and with marginalized populations
Valid Driver's License with 2 million liability insurance
Well-developed and effective communication skills (written and oral)
Demonstrated skills in critical thinking
Experience with HMIS data base is an asset
Flexibility for after-hours work as required to meet client needs
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