Case Manager

1 week ago


Calgary, Alberta, Canada Calgary Dream Centre Full time

Community -Case Manager

CALGARY DREAM CENTRE PHILOSOPHY

The Calgary Dream Centre is a faith-based recovery organization working to change the lives of those most vulnerable in the city of Calgary. Our holistic process of transformation helps individuals to escape the cycle of homelessness and addiction.

We strive to guide men and women caught in cycles of poverty and addiction into lives of purpose, providing them with the tools necessary to move forward into strong, healthy lives. We believe in a multi-phased process of recovery in which our ultimate goal is to reconnect the individuals we serve to their families and become productive, contributing members of society.

OPERATING NORMS

At the Calgary Dream Centre we are committed to the core values of mercy, compassion, respect, integrity, accountability, and innovation. We strive to develop a workplace culture that practices these values every day as we engage with staff, volunteers, partners and the individuals in our programs, supporting them as they take steps towards recovery and a new, purposeful life.

POSITION SUMMARY

Reporting to the Director of Community, The Case Manager – Community, this position is responsible for Case Management including but not limited to, goal planning, client assessments, weekly check-ins, support and advocacy. This role is also responsible for leading Groups and participating in the teaching and coaching of the Genesis recovery model. The individual in this role will develop a detailed understanding of the operations of Community Programs and could work in a dynamic and ever-changing environment, assisting the clients in developing life skills.

ROLES AND RESPONSIBILITIES INCLUDE:

Providing comprehensive case management to all clients, including but not limited to: assessment, individual case plans, referrals, housing assistance location, and advocacy

Developing client personal plans; meet with clients to monitor progress in employment and job training; assist clients with social services needs in collaboration with other organizations as appropriate; advocate with agencies for clients when needed

Mentoring clients and overseeing clients' progress and interventions

Monitoring housing and providing support, advice, and direction while ensuring open communication

Maintaining conditions of properties, including keeping high standards of health, safety, and cleanliness for the clients

Reporting to Property Management on all maintenance needs as well as emergencies related to property

Tracking progress of clients and frequently analyzing, assessing and reviewing their objectives

Keeping accurate and up to date case files, incorporating regular written case notes for clients, as well as relapse prevention plans relevant to all client cases

Attending all meetings relevant to your position, i.e. weekly staff meetings, daily case management meetings, and other meetings on an as needed basis

Working hours is M-F , and serves as on call rotation once every five weeks

SCOPE OF EMPLOYMENT:

Work with struggling individuals who may use aggressive behavior (verbal and/or physical) in their interactions with staff and clients

Handling difficult situations with clients which involve the impact of trauma, addictions, suicidal ideations, and/or death of clients

QUALIFICATIONS AND REQUIREMENTS:

Post-secondary degree/diploma/certificate in Social Work, Addictions Studies, Psychology, Behavioral Science, or a related and relevant discipline is preferred

A minimum of 3 years' experience working in the field of addiction and with marginalized populations

Valid Driver's License with 2 million liability insurance

Well-developed and effective communication skills (written and oral)

Demonstrated skills in critical thinking

Experience with HMIS data base is an asset

Flexibility for after-hours work as required to meet client needs


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