Concierge Sales Agent

1 week ago

Vancouver, British Columbia, Canada Rove Concepts Full time
Rove Concepts is a high-end, online mid-century modern furniture business with a head office located in Vancouver, BC.

For over 13+ years, we have built trust with customers through delivering quality products and outstanding service to doorsteps throughout North America.

With a strong online presence and a commitment to timeless design, we strive to create inspiring spaces for our customers.

Our growth has led us to occupy three showrooms across North America, and now expanding into New York, Melrose, San Diego, and San Francisco.

We continue to expand our showroom spaces to provide exceptional customer experiences.

We are people-focused and love to train the right individual, so if you believe you have the characteristics listed below, we'd love to hear from you.


Rove Concepts Sales & Customer Care Team's objective is to maximize sales opportunities through phone, live chat, and e-Commerce channels.

As a Customer Care Sales Agent, you will be part of the team that takes care of our customers and drives sales.

In this critical front-line role, you will be responsible for providing general support for customers, including addressing store policies, shipping lead times, product knowledge, brand information, and actively engaging in sales activities.

We are looking for confident individuals with enthusiastic, friendly, and motivated personalities.

Ideally, this person would have a passion for building client relationships in tandem with an interest in furniture and design.


WHAT YOU'LL DO:

  • Develop and cultivate a customercentric environment with a focus on driving initial purchases to final mile delivery.
  • Demonstrate strong conflict resolution and interpersonal communication skills to deescalate customer opportunities while maintaining an empathetic tone and demeanor.
  • Respond to customer inquiries promptly and effectively by staying on top of assigned tickets, ensuring sameday ticket review.
  • Maximize sales during key periods, such as Black Friday, by actively engaging customers and promoting relevant offers.
  • Dedicate yourself to customer success, always going above and beyond to find great solutions for our customers.
  • Perform other administrative tasks as required, including participating in warehouse sales, and more.

WHAT YOU'LL NEED:

  • Proven experience in outbound sales, preferably within the furniture, interior design, or home decor industry.
  • Passion for modern furniture and design trends, with a keen eye for aesthetics.
  • Excellent communication and presentation skills.
  • Providing topnotch customer service.
  • Selfmotivated, goaloriented, and able to thrive in a fastpaced sales environment.
  • Familiarity with sales tools to manage leads and track sales progress.
  • Strong problemsolving abilities and a proactive attitude toward sales challenges.
  • Flexibility to adapt to evolving business needs and market dynamics

WHAT WE'RE OFFERING:

  • Rocketing growth yours and ours. At Rove Concepts, there are lots of opportunities for personal and professional growth. That's because we believe in developing, investing, and promoting from within
  • Casual and open work environment
  • Competitive salary and benefits package with 3 weeks' vacation to start
  • Working together with seasoned and driven entrepreneurs and entrepreneurial talent who truly strive to make a difference
  • Working in a rapidly growing company where you benefit from flat structures and a highly motivated young team

BENEFITS

  • Vacation Pay
  • Extended Health Care
  • Dental Care
  • Bonus Scheme
  • Smart / Casual


Join our passionate and growing team as a Concierge Sales Agent, and play a vital role in ensuring the success and growth of our showroom.

We offer a competitive salary and benefits package, along with opportunities for professional development and advancement.

If you thrive in a fast-paced environment and have a passion for sales and customer service excellence, we would love to hear from you.

  • Claims Concierge Agent

    7 days ago

    Vancouver, British Columbia, Canada Rove Concepts Full time

    Rove Concepts is a high-end, online mid-century modern furniture business with a head office located in Vancouver, BC. For over 13+ years, we have built trust with customers through delivering quality products and outstanding service to doorsteps throughout North America. With a strong online presence and a commitment to timeless design, we strive to create...

  • Claims Concierge Agent

    7 days ago

    Vancouver, British Columbia, Canada Rove Concepts Full time

    Rove Concepts is a high-end, online mid-century modern furniture business with a head office located in Vancouver, BC. For over 13+ years, we have built trust with customers through delivering quality products and outstanding service to doorsteps throughout North America. With a strong online presence and a commitment to timeless design, we strive to create...

  • Concierge

    1 week ago

    Vancouver, British Columbia, Canada Holt Renfrew Full time

    Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and...

  • Concierge - Seasonal

    1 week ago

    Vancouver, British Columbia, Canada FAIRMONT Full time

    Company DescriptionFairmont Hotel Vancouver, known as the 'Castle in the City', with its chateau-style green-clad copper roof and gargoyles is an architectural landmark in the heart of Downton Vancouver that captures the hearts and imaginations of all who visit. A registered heritage property operating since 1939, the hotel symbolizes grandeur and timeless...

  • Pt-sales Concierge

    7 days ago

    Vancouver, British Columbia, Canada Mercedes-Benz Vancouver Full time

    Looking for a great opportunity to work in Canada's largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for youMercedes-Benz Vancouver is currently looking to fill a position for a part-time Automotive Sales Concierge.Mercedes-Benz is offering: Competitive Compensation Package and Health Benefits Training and Development Support...

  • Chief Concierge

    1 week ago

    Vancouver, British Columbia, Canada Rosewood Hotel Group Full time

    General Information: Country/Region Canada Province/City Vancouver, B.C. Location Rosewood Hotel Georgia Department Rooms Front Office Job Type Fulltime PermanentOVERVIEW/BASIC FUNCTION:Responsible for overall management and efficient functioning of the Concierge departmentRESPONSIBILITIES: Maintain complete knowledge of and comply with all departmental...

  • Spa Concierge

    1 week ago

    Vancouver, British Columbia, Canada Oo Spa Full time

    MUST COMPLETE INDEED ASSESSMENT OR ELSE APPLICATION WILL BE AUTOMATICALLY IGNOREDOo Spa is a high-end Japanese-inspired spa and barbershop that offers a sanctuary for men and women where they can unwind, relax and experience the gold standard of Japanese beauty and wellness in a nature-influenced setting. The barbershop provides ultra-luxe Japanese-style...

  • Concierge - SEASONAL

    1 month ago

    Vancouver, British Columbia, Canada FAIRMONT Full time

    Company DescriptionFairmont Hotel Vancouver, known as the 'Castle in the City', with its chateau-style green-clad copper roof and gargoyles is an architectural landmark in the heart of Downton Vancouver that captures the hearts and imaginations of all who visit. A registered heritage property operating since 1939, the hotel symbolizes grandeur and timeless...

  • Concierge - SEASONAL

    3 weeks ago

    Vancouver, British Columbia, Canada FAIRMONT Full time

    Company DescriptionFairmont Hotel Vancouver, known as the 'Castle in the City', with its chateau-style green-clad copper roof and gargoyles is an architectural landmark in the heart of Downton Vancouver that captures the hearts and imaginations of all who visit. A registered heritage property operating since 1939, the hotel symbolizes grandeur and timeless...

  • Front Desk Concierge

    7 days ago

    Vancouver, British Columbia, Canada Supernova Salon Full time

    Join our Front Desk Concierge TeamThe Concierge Team at Supernova Salon is committed to providing an amazing guest experience for our salon guests and our team. This team is professional, outgoing, friendly and loves making others feel amazing. Our concierge team is focused on greeting guests, supporting the salon flow and function, finding solutions with...

  • Real Estate Sales Agent

    7 days ago

    Vancouver, British Columbia, Canada Countrywide Real Estate Group Full time

    Fantastic opportunity here in local Real EstateWe are looking for a go-getter Real Estate Sales AgentWant to make a lot of money and work with talented people? Love helping people find the home of their dreams? So do we We are looking for a motivated real estate sales agent who is passionate about making the home selling/buying experience as great as it...

  • Sales Manager

    1 week ago

    Vancouver, British Columbia, Canada Rosewood Hotel Georgia Full time

    Rosewood Hotels & ResortsJOB TITLE:SALES MANAGERDEPARTMENT:SALES & MARKETINGREPORTS TO:DIRECTOR OF SALESOVERVIEW/BASIC FUNCTION:The primary responsibilities for the individual will be contacting and soliciting accounts that yield maximum revenuesand profits for the hotel. Self motivated individual who is organized and able to set and achieve goals for...

  • Inbound Sales Agent

    1 week ago

    Vancouver, British Columbia, Canada O2E Brands Full time

    The Opportunity: Are you a passionate, friendly, customer focused person who wants to expand your skills into sales? If the answer is "yes" then we want YOU to join our team and help us WOW our customers. As the voice of our company, you are our customers' first point of contact, and the person who will help them take their first step in making their junk...

  • Concierge & Front Desk Agent

    7 days ago

    Vancouver, British Columbia, Canada Shangri-La Vancouver Full time

    Shangri-La Vancouver Frontline Part Time | Permanent 1128 West Georgia Street Vancouver 1 position available Assessible Employer: Yes Open to International applicants with valid Canadian Work permits: YesPosted on May 15, 2023Create moments of joy that truly matter.Exuding sleek sophistication and full of Zen-like energy, Shangri-La Vancouver is your urban...

  • Inbound Sales Agent

    1 week ago

    Vancouver, British Columbia, Canada O2E Brands Full time

    The OpportunityAre you a passionate, friendly, customer-focused person who wants to expand your skills in sales? If the answer is "yes" then we want YOU to join our team and help us WOW our customers. As the voice of our company, you are our customer's first point of contact and the person who will help them take their first step in making their junk...

  • Outbound Concierge

    7 days ago

    Vancouver, British Columbia, Canada Rove Concepts Full time

    Rove Concepts is a high-end, online mid-century modern furniture business with a head office located in Vancouver, BC. For over 13+ years, we have built trust with customers through delivering quality products and outstanding service to doorsteps throughout North America. With a strong online presence and a commitment to timeless design, we strive to create...

  • Inbound Sales Agent

    3 weeks ago

    Vancouver, British Columbia, Canada RBDS Rubbish Boys Disposal Service Inc. Full time

    The OpportunityAre you a passionate, friendly, customer-focused person who wants to expand your skills in sales? If the answer is "yes" then we want YOU to join our team and help us WOW our customers. As the voice of our company, you are our customer's first point of contact and the person who will help them take their first step in making their junk...

  • Inbound Sales Agent

    1 month ago

    Vancouver, British Columbia, Canada RBDS Rubbish Boys Disposal Service Inc. Full time

    The OpportunityAre you a passionate, friendly, customer-focused person who wants to expand your skills in sales? If the answer is "yes" then we want YOU to join our team and help us WOW our customers. As the voice of our company, you are our customer's first point of contact and the person who will help them take their first step in making their junk...

  • Guest Services Agent

    7 days ago

    Vancouver, British Columbia, Canada Seaside Hotel Vancouver Full time

    NORTH VANCOUVER, BC - As a Guest Services Agent / Concierge, you will represent the hotel to the guest throughout all stages of the guest's stay. Responsibilities include welcoming guests to the establishment and determining their needs, registering guests, assigning rooms, accommodating special requests, assisting with recommendations and reservations for...

  • Part-Time Sales Concierge

    1 week ago

    Vancouver, British Columbia, Canada Dilawri Group of Companies Full time

    Looking for agreat opportunity to work in Canada's largest Automotive Group? Join theFamily today, the Dilawri Lifestyle is waiting for you Dilawri Group of Companies is currently looking to fill a position for a Part-timeSales Concierge . The candidate must possess exceptional communication skills, able tomultitask, work well under pressure and...