Concierge

6 days ago


Vancouver, British Columbia, Canada Holt Renfrew Full time
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow.

From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.


A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.


Concierge
The
Concierge provides superb customer service to all Holt Renfrew clients within an environment that meets the highest standards.

Specific responsibilities include (but are not limited to) the following:

  • Provide a consistently excellent level of customer service to all clients by acting as their ambassador.
  • Maintain expert knowledge of store and where product is located.
  • Resolve standard customer service issues within policy.
  • Respond to internal and external client inquiries and/or complaints within 24 hours.
  • Process gift cards for all internal and external clients.
  • Process online pickup orders and returns t
  • Support client services department as required.
  • Provide support to sales floor by being POS super users.
  • Develop and maintain effective relationships within concierge community in order to provide our clients with the ultimate service experience.
  • Develop and maintain effective relationships with concierge vendors (florists, ticket brokers, car rentals, restaurants, etc.).
  • Maintain expert knowledge of "The Best" of local community and city.
  • Attend concierge events and information sessions.
  • Assist with and participate in all store events creation of lists, collecting of tickets, RSVPs, etc.
  • Maintain
  • Respond to all event related inquiries in a timely manner.
  • High school diploma
  • Previous experience in customer service environment
  • Good working knowledge of computer software (Word, Excel, Outlook, etc.)

The measures of success:

  • Monthly Oneonone
  • Random audits
  • Regular update training
  • New services being offered
  • Event walk throughs
  • Random checks

  • Concierge

    6 days ago


    Vancouver, British Columbia, Canada CMI Concierge & Security Inc. Full time

    CMI Concierge & Security CompanyWe are a growing organization. CMI had a privileged to service clients in Greater Vancouver and Lower Mainland since 1997. We've been recognized as Vancouver's premier provider of concierge and security service to residential and commercial properties. In recent years we expanded our operation to offer commercial cleaning and...

  • Concierge

    6 days ago


    Vancouver, British Columbia, Canada CMI Concierge & Security Inc. Full time

    CMI Concierge & Security CompanyWe are a growing organization. CMI had a privileged to service clients in Greater Vancouver and Lower Mainland since 1997. We've been recognized as Vancouver's premier provider of concierge and security service to residential and commercial properties. In recent years we expanded our operation to offer commercial cleaning and...

  • Head Concierge

    6 days ago


    Vancouver, British Columbia, Canada CMI Concierge & Security Inc. Full time

    HEAD CONCIERGE, CONDOMINIUM: Team Lead / Front Desk Supervisor_We are welcoming a skilled concierge professional to lead our team in a residential strata building in Vancouver. Bring your passion for customer service and proven experience as a supervisor to this important role. We are expanding. Grow your career with us.Position SummaryThe Head Concierge is...

  • Concierge

    6 days ago


    Vancouver, British Columbia, Canada CMI Concierge & Security Inc. Full time

    Concierge Full-time at Residential PropertyAs a full-time Concierge of this residential property in Vancouver, you provide customer service and security services to residents and property management.Shifts are: Saturday and Sunday 7 am to 3 pm, Monday, Tuesday and Wednesday 3 pm to 11 pmQualifications and skills: Positive, friendly manner and ability to...

  • Concierge

    6 days ago


    Vancouver, British Columbia, Canada The Wynford Group Full time

    ConciergeWanted: Experienced Concierge Part time employment Competitive salaryConcierge Staff Reports to the Building manager. Assist owners and residents with the movein/moveout process and ensure efficiency in a timely move and in accordance with the bylaws. Coordinate tradesmen for all services which is included but not limited to signing them in, giving...

  • Concierge

    6 days ago


    Vancouver, British Columbia, Canada Air Canada Full time

    DescriptionLocation:Vancouver, BC, Canada (onsite)Starting Salary:$17.00/hourBranch:Airports North AmericaCategory:Unionized (UNIFOR)Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and...

  • Concierge

    6 days ago


    Vancouver, British Columbia, Canada The Wynford Group Full time

    ConciergeWanted**:Experienced Concierge for Coal Harbour Condo Tower Fulltime employment or part time employment Must be prepared to work afternoon shift, dayshift, and/or weekend shifts. 44K salary and benefits for full time employment depending upon experience. Reports to the Building Manager.To be successful in this role, you will require:Concierge...

  • Concierge

    10 hours ago


    Vancouver, British Columbia, Canada Tribe Management Full time

    Position: Concierge (Full Time, Permanent) Location: Downtown Vancouver, British Columbia Start Date: ASAP About UsOne of our clients is currently hiring for an experienced Concierge professional to support operations of the property's concierge services. This is a graveyard position with hours from 11pm to 7am Monday to Friday.ResponsibilitiesResident...

  • Concierge

    6 days ago


    Vancouver, British Columbia, Canada Sheraton Vancouver Wall Centre Hotel Full time

    CONCIERGEWhat's in it for you:Working in the largest hotel in VancouverAesthetically pleasing environment with a great teamDo you like to delight clients and colleagues by going above and beyond to resolve their inquiries and deliver world class exceptional customer experiences? If so, explore what we have to offerWhat your day will look like:As the...

  • Concierge

    6 days ago


    Vancouver, British Columbia, Canada Tribe Management inc Full time

    Position: Concierge (Part Time, Permanent)Start Date:ASAPLocation: 1281 Cordova St W, Vancouver BC V6C 3R5Schedule: Fridays (3-11pm)We have an immediate vacancy for energetic, self-starter individuals with strong communication skills and positive attitude for concierges in high-end residential towers in Coal Harbour.Responsibilities: Greet and welcome all...

  • Concierge - 35028

    3 weeks ago


    Vancouver, British Columbia, Canada Air Canada Full time

    Job Description Description Location: Vancouver, BC, Canada (onsite) Starting Salary: $17.30/hour Branch: Airports North America Category: Unionized (UNIFOR) Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by...

  • Concierge - 35028

    2 months ago


    Vancouver, British Columbia, Canada Air Canada Full time

    Job Description Description Location: Vancouver, BC, Canada (onsite) Starting Salary: $17.30/hour Branch: Airports North America Category: Unionized (UNIFOR) Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by...

  • Naturopath

    6 days ago


    Vancouver, British Columbia, Canada Blue Door Medical Concierge Full time

    Naturopathic Physician Company:Blue Door Medical Concierge Location: Vancouver, BC Full-Time/Part-Time About Us: Blue Door Medical Concierge provides specialized, personalized in-home healthcare services. We are committed to offering our clients the utmost care and professionalism. Our team of m

  • Concierge

    6 days ago


    Vancouver, British Columbia, Canada Cleantech Service Group Ltd. Full time

    ABOUT USCleantech Service Group is based in Richmond and provides cleaning and maintenance services to commercial establishments and strata buildings throughout the Lower Mainland. In business since 1996, Cleantech is committed to providing superior, sustainable services to our customers and has seen rapid and continuous growth.JOB DESCRIPTIONWe're looking...


  • Vancouver, British Columbia, Canada FirstService Residential, British Columbia Full time

    Shift:Saturday and Sunday- 4pm till 12am (midnight)or- 12am(midnight) to 8amWe are currently looking for 2 Part-Time Concierges for our building in downtown Vancouver.Duties and responsibilitiesAs a Concierge, you are responsible for being the primary contact and source of information and services for residents and their guests. You are responsible for...

  • Naturopath

    6 days ago


    Vancouver, British Columbia, Canada Blue Door Medical Concierge Full time

    Blue Door Medical ConciergeLocation: Vancouver, BCFull-Time/Part-TimeAbout Us:Blue Door Medical Concierge provides specialized, personalized in-home healthcare services. Our team of medical professionals is dedicated to improving our client's health and well-being in the comfort and privacy of their homes. We specialize in IV care and services tailored to...


  • Vancouver, British Columbia, Canada FirstService Residential, British Columbia Full time

    Our Client is looking for _Part-Time Concierge_ and _On Call Concierge_ for a property located in Vancouver, BC.Job Title: On Call/Part Time conciergeLocation: Vancouver, BCBuilding Type:Strata Building - 1 building with a total of 85 residential units and 4 commercial units.Shift:This position is to cover shifts for employees who call in sick or take...

  • Concierge (On-Call)

    6 days ago


    Vancouver, British Columbia, Canada Tribe Management Full time

    Position : Concierge (On Call, Permanent) Location : 1205 West Hastings, Vancouver BC Start Date : ASAP We have an immediate vacancy for an energetic, self-starter individual with strong communication skills and a positive attitude for concierges in high-end residential towers in Coal Harbour. About Us Tribe Management is part of the Tribe Property...

  • Concierge (On-Call)

    1 month ago


    Vancouver, British Columbia, Canada Tribe Management inc Full time

    Position: Concierge (On Call, Permanent)Location: 1205 West Hastings, Vancouver BCStart Date: ASAPWe have an immediate vacancy for an energetic, self-starter individual with strong communication skills and a positive attitude for concierges in high-end residential towers in Coal Harbour.About UsTribe Management is part of the Tribe Property Technologies...

  • Concierge (On-Call)

    3 weeks ago


    Vancouver, British Columbia, Canada Tribe Management inc Full time

    Position: Concierge (On Call, Permanent)Location: 1205 West Hastings, Vancouver BCStart Date: ASAPWe have an immediate vacancy for an energetic, self-starter individual with strong communication skills and a positive attitude for concierges in high-end residential towers in Coal Harbour.About UsTribe Management is part of the Tribe Property Technologies...