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Access Management Coordinator

3 months ago

Mississauga, Ontario, Canada Day & Ross Full time

At Day & Ross, you'll go far.
Day & Ross is one of Canada's largest transportation companies, serving top brands across North America.

We got our start hauling potatoes in 1950, and now we have a team of more than 8,000 employees, drivers and owner operators.

We believe our people are our greatest strength - and we treat them like family.

For over a decade, we've been recognized as one of Canada's Best Managed Companies, and we have been named a Top Company for Women to Work for in Transportation every year since 2018.

Our industry recognition is a testament to the family values we share with our parent company, McCain Foods Limited.

About the Role
Access Management Coordinator
Fixed-Term Contract - 12 Months
Mississauga, ON

Card Access

Administer the North America card access system for Day & Ross:

  • Working with terminals for initial upload of employees into system.
  • Activation/Deactivation of access badges for all Day & Ross facilities/terminals at present that have a C-Cure access control system (over 7000 active individuals).
  • Working with terminals to construct/alter their security required clearances and schedules.
  • Be liaison to the terminals for any maintenance and service requests relating to the card access system with security service providers. ie. Card readers, doors, door equipment, gates etc.
  • Administer North America photo identification badge program. Working with the terminals to get all employees and drivers photos taken. Uploading and printing the photo identification badges and shipping them to respective terminals.
  • Conduct regular maintenance of system (making sure terminals are up to date with terminations, lost/stolen cards, correct categorization etc.

CCTV

  • Check camera's daily for any issues i.e. offline cameras, nonrecording cameras (for over 44 facilities and over 1600 cameras currently monitored by Security Team).
  • If issues are detected reach out to terminal managers and manage service requests between security provider and terminal.
  • Making sure camera licenses are renewed (paid) before they expire (yearly).
  • Routinely watch playback of video when assisting in investigations.
Investigations


Investigations can involve missing freight, Code of Conduct, non-compliance to protocols, harassment, drug/alcohol, theft (customer or employee), violence, fraud, trespass and etc.


  • Upload investigation summaries, findings and reports into Security database ThinkLP.
  • May assist Loss Prevention Manager, Internal Audit Manager, AVP of Security/Internal Audit with investigations whether that be by being a witness in interviews, helping to prepare interviews with research, or even conducting or coconducting interviews themselves.
  • Routinely utilize both the card access system and
    CCTV cameras in assisting with investigations.
Loss Prevention

  • Assisting with security policy, guideline, protocol and standards creation and implementation.
  • Remaining present and aware with ever changing security industry standards and equipment etc.
Finances

  • Vetting, dispersing and/or submitting all invoices having to do with card access system,
    CCTV system, and capex's into Coupa or to the appropriate terminal for payment processing.
  • Submitting my own work related expenses.
Intrusion

  • Monitor that that the intrusion systems are being armed regularly at those facilities with dark hours and that have no onsite security personnel.
  • Manage any service calls regarding intrusions systems.
  • Update call listings.

Skills and Experience

  • Postsecondary education in business administration or related security programs
  • Minimum of secondary education, with preference of postsecondary education or a combination of education and experience
  • Previous Transportation or operational experience is preferred
  • Previous experience in corporate security and with security systems
  • Ability to deal with highly confidential situations and events
  • Agile and thorough learner, recognizing and adapting to continuously changing conditions
  • Communication skills advanced both written and spoken
  • Computer skills accuracy
  • Demonstrated customer relationship skills
  • Time management skills
  • Strong conflict resolution skills
  • Able to work deadlines in high transactional environment
  • Ability to champion business needs in a collaborative manner to colleagues
  • Strong sense of urgency and ownership on deliverables
  • Able to work with little supervision
  • Subject to a clear criminal background check prior to employment
  • Up to _5_ percent travel may be required
  • Busy office environment with extensive computer work and handling of documentation
  • May be required to visit other locations, including offices, terminals, maintenance shops, etc Extended period sitting in a work station working on a computer and on a phone
  • Normally Monday to Friday, day time hours but may be required outside of these hours
  • As a federally regulated employer, Day & Ross fully supports the principle