Contracts Administrator and Customer Service Agent

7 days ago

Calgary, Alberta, Canada The University of Calgary Full time

Position Overview


This position reports to Agreements Manager, Legal and IP (Intellectual Property), and will have its greatest impact on routine administrative work and effective communication with internal and external stakeholders directly impacting the timely output of legal agreements.


Acting as a first point of contact for RSO Legal and IP, the Contracts Administrator tasks will primarily include agreement processing: initial input, file creation, initial triage, communication with PI or others, approvals, agreement execution and handoff to research accounting and others.

This role will interpret the nature of queries and requests and take appropriate actions including ensuring hard deadlines/announcements are communicated to relevant team members to meet expectations.


Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

  • Supports the Legal & IP team through the coordination, administration and prioritization of research agreements and other related projects
  • Acts as the first point of contact for the unit in a clientservices roleby processing all incoming files, by reviewing and analyzing information and organizing, managing and advising on the appropriate actions to multiple stakeholders with a limited degree of supervision including managing deadlines in a proactive manner
  • Use strong communication skills (tact, diplomacy, professionalism) and a highdegree of knowledge of processes, procedures and systems to respond to incoming enquiries to provide advice and solutions in an efficient and effective manner
  • Provide legal administrative support in the processing of research agreements and NIH Financial Conflict of Interest process (i.e. document preparation, signature collection, electronic file admin, etc.)
  • Provide administrative support for the following areas: expense reporting, meeting minutes, calendar and meeting bookings
  • Supports the organization and maintenance of the Legal & IP SharePoint System, legal files, databases and other electronic resources
  • Develops and improves procedures and processes to improve effectiveness and efficiency throughout the team
  • Assists the team in other administrative tasks and special projects

Qualifications / Requirements:

  • A postsecondary diploma is required
  • A bachelor or higher degree in a related area is an asset
  • Several years of demonstrated experience in at a major university or business involved in administrative procedures
  • Welldeveloped knowledge and expertise in administration supporting a legal team is an asset
  • Contract experience is considered an asset
  • Proactive self starter
  • Excellent communication, organizational, and interpersonal skills required
  • Demonstrated analytical and problemsolving skills are essential to deal with complex issues and concerns
  • Ability to advise a diverse range of stakeholders on research agreement related policies and procedures
  • Strong interpersonal skills and communicates effectively in a professional and respectful manner with colleagues from various disciplines and external collaborators
  • Understands basic contracting principles
  • Highlevel of attention to detail
  • Ability to prioritize, coordinate and organize multiple priorities in a fast paced and evolving environment
  • Fast learner, able to work independently with appropriate instruction and mínimal supervision
  • Must be able to maintain strict confidentiality
  • Be able to handle multiple deadlines, a steadily increasing file volume and work under pressure
  • Demonstrated teamwork and collaboration in a professional setting
  • Demonstrated expertise working with various programs and databases including MS Office, SharePoint, various databases and PeopleSoft
  • Knowledge of webbased programs and website maintenance considered an asset

Application Deadline:
March 22, 2023

Additional Information
This position is part of the AUPE bargaining unit, and falls under the
_Operational/Administrative Job Family, Phase 3_.


To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our
Management and Staff Careers website.

The University strongly recommends all faculty and staff are fully vaccinated against COVID-19.

About the University of Calgary


The University of Calgary is Canada's leading next-generation university - a living, growing and youthful institution that embraces change and opportunity with a can-do attitude.

Located in the nation's most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada's top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads.

The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit
.

The University of Calgary

  • Sales & Contracts Administrator

    7 days ago

    Calgary, Alberta, Canada Startec Compression & Process and Startec Service Full time

    ABOUT US: ABOUT US: Startec Refrigeration Service is focused on solving your field refrigeration and HVAC challenges and is one of the most trusted and respected names in commercial, and industrial refrigeration, and HVAC system installation and maintenance. We service cold storage, food processing and recreational ice facilities throughout Western Canada. ...

  • Customer Service Agent

    7 days ago

    Calgary, Alberta, Canada Southland Transportation Full time

    Customer Service Agent - On-It Regional TransitSOUTHLAND is currently hiring Customer Service Agents for seasonal work between May 1- October 14, 2024. Shifts fall Saturday, Sunday and statutory holidays. Hours can vary depending on shift and location.Knowledge and Skills Required Good communicator fluency in reading, writing and speaking English Ability to...

  • Customer Service Agent

    7 days ago

    Calgary, Alberta, Canada Wild Mountain RV Full time

    Term and compensation This job is available starting in April and continues through August/September. There may be an opportunity to remain into the fall. 40 hours per week- $20 per hourJob Description:As a Customer Service Agent, you will be working closely with the Service Writer to ensure customer satisfactionThe duties include: Collecting customer and RV...

  • Administrative agent

    1 week ago

    Calgary, Alberta, Canada Quincaillerie Richelieu Ltee Full time

    Who are we?Richelieu Hardware is a North American leader and an agent for change in a dynamic and creative industry. We are an importer, distributor and manufacturer of specialty hardware and complementary products.Our customers – More than 100,000 customers in North America: kitchen and bathroom cabinet, storage and closet, home furnishing and office...

  • Customer Service Agent

    7 days ago

    Calgary, Alberta, Canada GAT Full time

    Part-time positions availableJob SummaryAs a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer...

  • Customer Service Agent

    4 weeks ago

    Calgary, Alberta, Canada WestJet Full time

    Employment Type: Part-time Regular City: Calgary, AB (YYC) Posting Open Date: 05/27/2024 Posting Close Date: 06/03/2024 (Please note the posting will close at 11:59pm) Why WestJet: Every WestJet journey has the potential to enrich lives; a career with us is no exception. WestJet arrived on the Canadian airline scene in 1996 and changed the industry for...

  • Customer Service Agent

    7 days ago

    Calgary, Alberta, Canada WestJet Full time

    Employment Type: Part-time Regular City: Calgary, AB (YYC) Posting Open Date: 05/27/2024 Posting Close Date: 06/03/2024 (Please note the posting will close at 11:59pm) Why WestJet: Every WestJet journey has the potential to enrich lives; a career with us is no exception. WestJet arrived on the Canadian airline scene in 1996 and changed the industry for...

  • Customer Service Agent

    3 weeks ago

    Calgary, Alberta, Canada WestJet Full time

    Employment Type: Part-time Regular City: Calgary, AB (YYC) Posting Open Date: 05/27/2024 Posting Close Date: 06/03/2024 (Please note the posting will close at 11:59pm) Why WestJet: Every WestJet journey has the potential to enrich lives; a career with us is no exception. WestJet arrived on the Canadian airline scene in 1996 and changed the industry for...

  • Contract Administrator

    1 week ago

    Calgary, Alberta, Canada TalentSphere Staffing Solutions Full time

    Contract Administrator Calgary or Edmonton, Alberta $70k - $90k + benefits, bonus, rrsp Hybrid Work Model Architecture and Design Firm OUR CLIENT Our client, an award-winning and busy Architecture and Design firm in Calgary is currently looking for a talented individual to work in the role of a Contract Administrator. This person could also be based in...

  • Contract Administrator

    7 days ago

    Calgary, Alberta, Canada Canadian Tire Full time

    What you'll do The contract administrator supports the construction and real estate development teams, responsible for developing and building CT REIT properties across Canada. The successful candidate will preferably have experience in development, construction, or consulting in an administrative capacity, working both independently and in a team...

  • Contracts Administrator

    3 weeks ago

    Calgary, Alberta, Canada Aecon Full time

    Come Build Your Career at AeconAs a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build,...

  • Contracts Administrator

    1 month ago

    Calgary, Alberta, Canada Aecon Full time

    Come Build Your Career at AeconAs a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build,...

  • Senior Contracts Administrator

    1 week ago

    Calgary, Alberta, Canada Zeidler Partnership Architects Full time

    As a leading Canadian architectural practice, Zeidler designs meaningful spaces that contribute to the community and deliver lasting value.With offices in Toronto, Calgary,Vancouverand Victoria, we offer full architectural and interior design services. Propelled by curiosity and driven by human connection, our creative process is based on cultivating the...

  • Contract Administrator

    7 days ago

    Calgary, Alberta, Canada ISL Engineering Full time

    Contract Administrator / Construction InspectorJob Description Posted Thursday, February 22, 2024 at 7:00 AM Do you have a passion for construction delivery and tackling the unique construction challenges of our municipal and transportation clients? Do you thrive on crafting creative solutions to manage our clients' evolving construction needs? Does...

  • Customer Service Representative

    7 days ago

    Calgary, Alberta, Canada Richelieu Hardware Ltd Full time

    Richelieu Hardware is a North American leader and an agent for change in a dynamic and creative industry. We are an importer, distributor and manufacturer of specialty hardware and complementary products. Our customers – More than 100,000 customers in North America: kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture...

  • Insurance Account Representative

    7 days ago

    Calgary, Alberta, Canada Robin Chiu - Desjardins Insurance Agent Full time

    Insurance Account Representative - Desjardins Agent Team Member Location: NW, Calgary AB Type: Full TimePosition Overview:As a Property & Casualty Insurance Advisor you will provide our clients with Home, Auto & Auto financing products and advice to the personal and commercial market within Calgary and surrounding areas. You are primarily focused on new...

  • Service Administrator

    1 week ago

    Calgary, Alberta, Canada Black & McDonald Limited Full time

    ABOUT THIS CAREER OPPORTUNITY Black & McDonald's Alberta Region team is growing If you are a committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you. Reporting to the Calgary Service Division Manager, the Service Administrator ensures that the day to day administration tasks for the...

  • Service Manager

    7 days ago

    Calgary, Alberta, Canada Startec Compression & Process and Startec Service Full time

    POSITION OVERVIEW: Startec Refrigeration Service is currently recruiting a Service Manager to work at our Calgary, Alberta location (9423 Shepard Rd SE, Calgary, AB, T2C 4R6). The Service Manager will play a pivotal role in ensuring the seamless delivery of high-quality service to Startec's customers. Reporting to the President, the Service Manager's role...

  • Customer Service Call Centre Agent

    7 days ago

    Calgary, Alberta, Canada Steam Dry Canada Full time

    Steam Dry Canada, a division of the Goodwin Group (National Service For Home Depot) is a leader in the home services business (furnace and duct cleaning, carpet cleaning, upholstery cleaning, water heater installations and emergency services) and we are looking for a Call Centre Agent who is a professional self starter to join our team Steam Dry Canada is a...

  • Senior Field Contract Administrator

    7 days ago

    Calgary, Alberta, Canada GGA-Architecture Full time

    INTERMEDIATE / SENIOR CONTRACT ADMINISTRATOR JOB GGA-Architecture is one of Western Canada's largest architecture firms offering services in architecture, interior design and urban design in Western Canada. Working from our head office in Calgary we continue to be involved in some of the most exciting regional projects. Since 1983, we have provided our...