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Customer Service Agent
3 months ago
In Sudbury you will be a part of an amazing team of customer service specialists who work together to provide exemplary service.
Executive Aviation is looking for part time Customer Service Agents to work at the Sudbury Airport (YSB) We are looking for someone with great customer service, who has flexible availability and who loves working in the tourism industry.
What do we offer?
Executive Aviation is proud to have very progressive wage ranges with lots of earning potential. The starting wage for this position is $17.50/hour. We offer comprehensive Health benefits for all part
- and full-time team members. We also have fantastic flight benefits with the airlines that we support. We want to see you grow and reach your goals The sky's the limit with Executive Aviation.
Responsibilities;
- Greeting passengers
- Following airline specific checkin policies and procedures
- Have proper security clearances
- Provide preflight first class or priority seating grooming for the flight
- Manage passenger boarding as per airline procedures
- Understanding flight document requirements and carryon allowances
- Positively working with airline crew
- Kindly enforce airline and airport policies and procedures to passengers
- In some cases, learn how to bridge an airplane
- Other duties as assigned
Qualifications;
- At least 2 years in customer service role
- Completion or working towards completion of Travel and Tourism Diploma, Marketing or Business Diploma
- Previous airport experience would be considered an asset
- Flexible availability to work shift work which includes early mornings, days, late evenings, weekends and/or holidays
- Strong communication skills
- An ability to meet all conditions of employment:
- Restricted Area pass issued by Transport Canada
- A criminal background check
- Hold a valid driver's license