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Customer Service Representative

2 months ago


Sudbury, Ontario, Canada Reliable Cleaning Services Full time

{"h2": "Job Summary", "p": "We are seeking a highly skilled and customer-focused Order Desk Agent to join our team at Reliable Cleaning Services. As an Order Desk Agent, you will be responsible for providing exceptional customer service, answering inquiries, and resolving issues in a fast-paced environment. If you have excellent communication skills, a positive attitude, and a passion for delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity.", "h2": "Key Responsibilities", "ul": [{"li": "Answer written and oral inquiries from customers"}, {"li": "Address customers' complaints or concerns in a professional and courteous manner"}, {"li": "Provide information to customers and explain the type and cost of services offered"}, {"li": "Arrange for billing for services and issue receipts and other forms"}, {"li": "Maintain records and statistics to ensure accurate and efficient service delivery"}, {"li": "Consult with clients after sale to provide ongoing support and ensure customer satisfaction"}], "h2": "Requirements", "ul": [{"li": "Secondary (high) school graduation certificate"}, {"li": "1 to 2 years of experience in a customer-facing role"}, {"li": "Excellent communication and interpersonal skills"}, {"li": "Ability to work in a fast-paced environment and meet deadlines"}, {"li": "Proficiency in MS Office and internet"}], "h2": "What We Offer", "ul": [{"li": "Competitive salary and benefits package"}, {"li": "Opportunities for professional growth and development"}, {"li": "A dynamic and supportive work environment"}, {"li": "Recognition and rewards for outstanding performance"}], "h2": "How to Apply", "p": "If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.", "lang_code": "en"}