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Pt - Program Manager (Vancouver)

3 months ago

Vancouver, British Columbia, Canada Connective Support Society Full time
Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE

REPORTING AND WORKING RELATIONSHIPS

  • Reports and is accountable to the Senior Manager of Programs or their designate
  • Participates as a member of Connective's management team
  • Liaises with government and community agencies, volunteers, and members of the general public

STATUS
Exempt. This position is open to applicants of all genders.

HOURS
36 hours per week; Monday to Thursday, and Friday

KEY ACCOUNTABILITIES
Administration

  • Implements and promulgates all policies and procedures, including developing appropriate manuals, brochures and handbooks
  • Hires, supervises, evaluates, transfers and terminates staff and/or contractors as necessary to fulfill the program goal in accord with the Collective Agreement with CUPE Local and the Personnel Polices of Connective
  • Arranges shift schedules, ensuring appropriate staff coverage
  • Implements a system of staff and volunteer orientation, supervision, in service training and evaluation
  • Ensures all appropriate daily, monthly, and annual documentation of resource staff and contractor's files and records are maintained
  • Accepts responsibility for the daily and monthly financial and administrative aspects of the programs
Programs

  • Makes sure effective, inclusive support programs are designed and maintained
  • Supports the overall program strategic direction
  • Liaises with other Connective's staff, especially regarding potential referrals
  • Facilitates personcentered planning opportunities for staff and service users
  • Develops related program opportunities, available to the individuals in the community
  • Ensures that funder's guidelines, based on all agreed goals and including all steps or success measurement and timelines, are completed
  • Supervises a diverse range of roles and workers in a supportive housing team
Community

  • Maintains effective working relationships with related community services, government/stakeholders and agencies
  • Is knowledgeable of related agencies for effective client referrals and support, especially those in their respective communities
Facilities

  • Ensures that the physical facilities fulfill all fire, health and safety regulations
  • Ensures that the resource(s) is maintained as a clean, pleasant and safe environment
On Call

  • Is available to all resource staff, in case of emergencies; this may include carrying a cell phone 24 hours a day and ensures on call coverage is arranged in their absence
Health and Safety

  • Functions as an Occupational Safety and Health (OSH) employer representative and may cochair OSH committee
  • Attends the health and safety training sessions for supervisors
  • Participates as the organization's representative in health and safety investigations mandated by statutory authorities or as directed by the organization
  • Supports Connective's OSH initiatives
Other Duties

  • Coordination and Administration of other teams and programs
  • All Human Resource Functions recruitment, training, development

EXPERIENCE AND SKILLS

  • A bachelor's degree and/or professional designation, with a minimum of 5 years of applicable or relevant transferable past work experience
  • Extensive experience and expertise in the Community Living, Mental Health and Criminal Justice System
  • Extensive experience in management of the daytoday aspects of community
- based programs, including case planning, behaviour modification techniques, psychosocial rehabilitative techniques, harm reduction and low barrier housing approach

  • Excellent verbal and written communication skill in English
  • Knowledge and experience in the areas of group process, individual counseling and crisis management
  • Extensive knowledge and experience in hiring, training and supervising staff
  • Ability to motivate and organize a staff team
  • Administrative experience and strong administrative skills

PHYSICAL REQUIREMENTS
The physical requirements outlined below are non-specific to the position, as such, there may be additional tasks required. Reasonable accommodations will be made for qualified individuals with disabilities though our accommodation process.

  • Ability to walk up and down stairs
  • Ability to operate a motor vehicle
  • Ability to move items weighing up to 50 pounds
  • Ability to perform First Aid, CPR, and Naloxone administration
  • Ability to remain in a stationary position for extended periods of time
  • Ability to complete general housekeeping duties (i.e., sweeping, mopping, wiping areas, laundry, changing light bulbs)

REQUIREMENTS:

  • Ability to successfully complete a Criminal Records Check
  • Ability to successfully complete reference check
  • Ability to provide a record of work history
  • Proof of COVID19 vaccination
  • Current Emergency First Aid Certificate
  • Personal transportation that is in g