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Program Manager

2 months ago

Vancouver, British Columbia, Canada City of Vancouver Full time

Job Summary:

The City of Vancouver seeks a highly skilled and experienced Program Manager to lead the development and implementation of adult programming and training initiatives at the Vancouver Public Library. Reporting to the Director, Central Library and Public Service, this key role is responsible for planning, managing, and evaluating programs that promote lifelong learning and community engagement.

Key Responsibilities:

  • Develop and implement strategic plans for adult programming and training, aligning with the library's mission and goals.
  • Manage and operate the Inspiration Lab at the Central Library, ensuring a dynamic and inclusive environment for patrons.
  • Collaborate with other managers to deliver efficient and effective library services, promoting a culture of excellence and customer satisfaction.
  • Lead the management and operation of human, financial, and material resources, ensuring alignment with the library's values and objectives.
  • Participate in the creation and maintenance of a respectful and inclusive workplace, setting expectations for staff conduct and adherence to library policies and procedures.

Requirements:

  • Master's Degree in Library and Information Science or equivalent education and experience.
  • Post-secondary courses in management studies.
  • Five years recent relevant experience, including a minimum of three years in a supervisory position, with demonstrated leadership and managerial skills.

Preferred Qualifications:

  • Thorough knowledge of current trends and industry best practices in areas of responsibility.
  • Current knowledge of library service, administration, and management.
  • Strong commitment to serving clients, with open, pragmatic, and responsive communication.
  • Demonstrated ability to manage multiple projects and priorities, achieving strategic outcomes in a timely manner.
  • Ability to be innovative and flexible in a rapidly changing library environment, with a focus on staff development and participation.
  • Demonstrated level of professionalism and confidentiality, with strong ethics.
  • Excellent communication and conflict management skills, with business negotiation and problem-solving abilities.
  • Knowledge of financial management methods, including program costing, budget forecasting, and monitoring of expenses.
  • Proficient with programs, including Microsoft Office and library technology.