Legislative Services/public Works

2 weeks ago

Uxbridge, Ontario, Canada The Township of Uxbridge Full time

THE CORPORATION OF THE TOWNSHIP OF UXBRIDGE

EMPLOYMENT OPPORTUNITY
Legislative Services/Public Work's Department - Full-Time

Customer Service/Administrative Specialist

The Township of Uxbridge has an opening for a full-time Customer Service/Administrative

Specialist who is responsible for the day-to-day operations of the Township's customer care

area/reception and offering administrative support/assistance in the Public Works Department.

This position is full-time, 3 days per week Customer Service/Reception and 2 days per week as

Public Works Administrative Specialist (with some flexibility). The position is 35 hours per week.

Rate of Pay:
$26.65-$29.98/hr

**Duties and Responsibilities

  • Legislative Services**:
  • Provides reception coverage, including answering phones and mail processing, assisting visitors
and directing their inquiries as needed

  • Issues lottery licenses in accordance with AGCO guidelines
  • Manage website under supervision of the Clerk
  • Provides operational oversight/support for multiline phone system
  • Provides first call resolution with callers
  • Prepares correspondence on behalf of the Clerk
  • Assists with records management including Laserfiche scanning and index updating
  • Other administrative duties and functions, as assigned.
Duties and Responsibilities - Public Works, Parks and Trails

  • Provide assistance and backup to the Public Work's and Operations Contract and Project
Administrator.

  • Input timesheet information for staff in HRISMyWay program
  • Input work order and resident complaint information into Worktech and tracking progress and
ensuring resolution

  • Recording equipment usage and staff hours into Excel and ensure accurate reporting and analysis
  • Answering and responding to incoming calls from residents
  • Other administrative duties and functions, as assigned.

Minimum Qualifications and Competencies:

  • Graduate of a recognized two (2) year college diploma in business or office administration or
equivalent

  • Two (2) years of related administrative experience, preferably in a municipal setting
  • Minimum of one (1) year previous experience dealing with a highvolume switchboard/reception
environment

  • Excellent oral, written communication and listening skills
  • Superior customer service skills and the ability to deal with the public, staff, and elected
officials in a courteous and tactful manner

  • Demonstrated timemanagement and organizational skills
  • Advanced computer literacy skills and proficiency using all Microsoft Office Software
A detailed job description is available upon request.

51 Toronto Street South, P.O. Box 190, Uxbridge, ON L9P 1T1

required to be fully vaccinated with a Health Canada or the World Health Organization approved

COVID-19 vaccine series with the final dose at least 14 days prior to your start date. The Township will

consider cases requiring accommodation as stipulated byr elevant employment standards legislation

or regulation and/or the Ontario Human Rights Code.

If you are interested in joining our team, please forward your resume to: Emily Elliott, Deputy Clerk,

Friday, June 28th, 2024.

We thank all applicants and advise that only those to be interviewed will be contacted.

The Township of Uxbridge is an Equal Opportunity Employer that is dedicated to an inclusive, barrier-free recruitment and

selection process. The Township is committed to diversity, equity, and inclusion within its community and organization, and

people from 2SLGBTQI+ communities, and people from diverse communities. When requested, the Township of Uxbridge will

accommodate applicants throughout the recruitment and selection and/or assessment process, pursuant to the Ontario Human

information is collected in accordance with the Municipal Freedom of Information and Protection of Privacy Act.

51 Toronto Street South, P.O. Box 190, Uxbridge, ON L9P 1T1

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