Sales Coordinator

7 days ago


Remote, Canada Absolute Software Full time

  • Position at Absolute Software_


Working as part of Absolute's award-winning Sales team, Sales Coordinators ("SCs") are primarily responsible for providing operational sales support to the global sales teams.

The primary focus of the SC role is providing sales support to the internal sales teams. Generally, the SC position will be a combination of pre-sales, post-sales, and internal compliance work. SCs are also expected to maintain job, product, systems, and tools knowledge. Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus.

Accountabilities Will Include:

Pre-sales:

  • New account creations
  • Assisting with special pricing requests
  • Calculating buyback and coterm requests
  • Manage and execute internal help desk queue

Post-sales:

  • Provide daily support to World Wide sales on various sales administrative tasks
  • Salesforce account maintenance, updates and maintains accurate contact/account data in Salesforce
  • Engagement with Finance, Order Management, Business Applications, and Global Support
  • Administer product upgrades and term extensions when requested
  • Investigate order related issues
  • Ensure internal data entry compliance standards are met
  • Ensure proper order assignment while maintaining SLA standards
  • Manage License Compliance internal communications
  • NetSuite Account and Order approvals

Participate in department initiatives and develop related knowledge:

  • Attend training sessions offered; grow knowledge of Absolute products/services and internal systems and tools, including CRM
  • Stay current in Marketing collateral and related product / service positioning
  • Contribute to a customerfocused environment that encourages information sharing, teambased sales activity, and an absolute focus on new business, renewals, and development.

What You'll Need:

  • 35 years of transferrable work experience
  • Degree or equivalent experience
  • Experience with Sales Force CRM, and NetSuite
  • Experience in MS Excel, Word, Outlook, PowerPoint
  • Experience providing high quality administrative support
  • Excellent customerengagement and relationshipbuilding skills
  • Excellent verbal and written communication skills
  • Ability to work in a team based environment
  • Ability to work independently
  • Ability to work in a fast paced, high pressure team
  • Strong attention to detail and attentiveness
  • Ability to use problem solving skills
  • Ability to travel one to two weeks out of the year for sales meetings and training
  • Flexibility in work availability for extended hours at the end of the quarter

Why Work For Us:

You're resilient and passionate about securing the Work from Anywhere era. So are we.


We're in search of the best and the brightest - everyone from innovators, sellers and marketers to financers, operators and especially customer relationship managers - we're looking for top tier talent to help us shape the next decade of security, drive innovation that enables customers with truly disruptive solutions and are dedicated to making a meaningful difference.


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