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Office Administrator/receptionist

3 months ago

Calgary, Alberta, Canada Sage Hill Physiotherapy & Redstone Physiotherapy Full time
Sage Hill & Redstone Physiotherapy is looking for a

  • Highly motivated, selfinitiated, and responsible professional
  • Proven ability to multitask effectively
  • Demonstrates accountability and reliability in maintaining patient accounts
  • Obtains, records, and updates personal and financial information for Private, MVA, WCB, and PCN cases
  • Excellent communication skills, interacting effectively with clients
  • Performs duties such as answering phones, booking appointments, processing payments, and following up with clients and insurance companies
  • Brings valuable experience in healthcare, with a preference for physiotherapy clinic experience
  • Possesses strong computer proficiency
  • Adept at greeting patients/clients and managing incoming phone calls
  • Provides comprehensive front desk and clerical support
  • Maintains a current and accurate filing system, files all correspondence
  • Updates client records/tracker and monitors office supplies inventory
  • Acts as a case manager for each client
  • Responds promptly to client, insurance adjuster, physician, and staff inquiries
  • Proficiently handles the processing of extended health care insurance
  • Manages motor vehicle insurance clients and protocols
  • Addresses worker's compensation board insurance clients and protocols
  • Conducts daily cash transactions, maintains records
  • Handles treatment charges and invoices with precision
Must be available Monday to Saturday and able to work at both Sage Hill Physiotherapy(NW) and Redstone Physiotherapy(NE).

Job Type:
Part-time

Salary:
$15.00-$16.00 per hour

Expected hours:
per week

Schedule:

  • Monday to Friday
  • Weekends as needed

Education:

  • Bachelor's Degree (preferred)

Experience:

  • Customer service: 1 year (required)

Language:

  • English, Hindi, Punjabi (preferred)

Ability to Commute:

  • Calgary, AB T3N 1L4 (required)

Work Location:
In person