Front Office Administrator

1 week ago


Barrie, Ontario, Canada ZENETEC COLLISION CENTRE Full time
Barrie's leading family run Automotive Repair Centre is seeking a
full-time Front Office Administrator to join the Zenetec team

Responsibilities

  • Greet customers with a smile and be genuinely excited to help customers
  • Have a number one goal of providing top customer service to ensure the customer leaves with a smile
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Be empathetic, patient and able to identify and assess customers' needs to achieve satisfaction
  • Keep records of customer interactions, process customer accounts and file documents
  • Provide accurate, valid and complete information by using the right methods/tools
  • Manage a large amount of incoming telephone calls as well as direct interaction with customers and coworkers
  • Thrive working in a fastpaced environment with the ability to multitask

Skills

  • Experience in Front Office Administration and/ or proven customer support experience
  • Customer focused and experienced in the retail, sales, service or hospitality industry
  • Must be dependable, reliable, and possess a strong attention to detail
  • Strong phone contact handling skills and active listening
  • Organized, detailoriented and a confident troubleshooter with the ability to think on your feet
  • Ability to multitask, prioritize, and manage time effectively
  • Computer literacy is a must

Qualifications

  • Minimum Grade 12 or GED equivalency
  • Valid G drivers' license with a clean driving record

What we offer

  • Fulltime work (closed Sundays)
  • Paid training
  • Personal growth opportunities
  • Group benefits (fulltime)
  • Positive environment
  • Management that truly appreciate your drive, skills, and abilities
Our dedicated team makes Zenetec a successful, energetic, forward-moving local business. We are looking for people who want to make a difference.

If this sounds like it could be the perfect fit for you, then we're eager to meet you. Contact us today

Salary:
$42,000.00 per year

Benefits:

  • Company events
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Onsite parking
  • Store discount

Schedule:

  • Day shift

Experience:

  • Front desk: 1 year (required)

Work Location:
In person

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