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Organizational Development

3 months ago

Hamilton, Ontario, Canada St. Joseph's Healthcare Hamilton Full time

Organizational Development & Learning Coordinator:

Position Details:

Department:
Employee & Organizational Development

Employee Type:
Regular, Full Time

If Temporary, Number of Weeks:

Union:
Non-Union

Openings Remaining: 1

Schedule:

Work Days:
Monday to Friday

Time of Day:
Days

Shift: 7.5 hour

This position may be scheduled at any of the following sites: West 5th Campus (Hamilton Mountain)

Application Dates:

Opening Date: 11/05/23

Closing Date: 18/05/23 Applications must be received online by 12:00 midnight on the Closing Date

Position Description:

***:

RESPONSIBILITIES:

  • Provides support on companywide talent focused projects/ programs to drive culture and engagement
  • Partners with other members of the OD team to implement and support L&D/OD initiatives
  • Coordinates and facilitates new hire orientation sessions
  • Coordinates the organizationwide engagement survey, preparing all data and demographics, communications, reports, action planning, and results analysis
  • Establishes training calendar for professional development related to identified needs and strategic focus
  • Coordinates training including all aspects of administration (i.e. registration, etc.)
  • Deploys training evaluations, monitors feedback and makes recommendations for future changes to course design
  • Conducts portfolio needs assessments to identify emerging trends and assess issues/risks and the internal business environment within the organization.
  • Conducts needs assessment to determine training needs and gaps
  • Assists in facilitating change management process
  • Oversees the Foundation Tuition Grants programs and tracking process
  • Administers Performance Appraisal input process and information tracking for compliance measurements
  • Coordinates the Employee Discounts program, maintaining relationships with existing clients and developing new opportunities to meet organizational and staff demands/needs
  • Works with compensation, benefits, and wellness, to integrate a plan of overall employee engagement and recognition across HR functions
  • Trains educators, managers, and other super users on site use, reporting and LMS data administration
  • Designs and develops eLearning modules to meet organizational, department, or other needs
  • Works with Subject Matter Experts to update and create relevant and timely eLearning modules
  • Works with vendor and/or Digital Solutions to facilitate software installation, system modifications, maintenance, upgrades, customization and troubleshooting, as needed
  • Regularly updates existing user accounts, monitors user imports, and adds/uploads new users to the system
  • Facilitates course registration and attendance tracking
  • Administers and analyzes stay interviews, identifies trends and prepares recommendations
  • Prepares and distributes reports on compliance for mandatory and legislated training requirements
  • Evaluates results for training and development programs; ensures alignment with business strategic goals
  • Reports on the progress of OD initiatives and programs and related metrics
  • Proactively identifies gaps, risks and opportunities that are metric driven and proposes changes necessary to meet these needs
  • Prepares engagement survey reporting requirements and administers/distributes reports to leaders across the organization
  • Organizes engagement survey for deployment through preparing HRIS Employee and Physician data, survey questionnaire setup, opening and closing
  • Supports manager with strategic workforce planning (talent management and succession planning)
  • Keeps business informed on best practices and changing trends, contributes to the research and keep uptodate on OD best practices; including supporting EDI related learnings
  • Helps establish organizationwide processes that create and sustain organization resiliency and employee engagement
  • Website and Intranet site design and maintenance
  • Graphic design (presentations, website, newsletters)
  • Other duties as assigned

QUALIFICATIONS:

  • Bachelor's degree in Organizational Development, Human Resources Management, Adult Education or equivalent required
  • CHRP/L Designation and Change Management certification preferred
  • Minimum 3 years general OD or HR experience including talent management projects (e.g. rewards and recognition, staff discounts, tuition support etc.; advanced skills in Microsoft Office suite, previous experience working with Learning Management Systems and eLearning development software, website/intranet site design and graphic design
  • Knowledge of adult learning principles, and experience designing and delivering training programs and workshops
  • Excellent communication and presentation and facilitation skills
  • Excellent time management and project management skills
  • Great attention to detail
  • Focused on customer service
  • Excellent problem solving, decision making and organizational skills
  • Approachable, good relationship