Tenant Services Coordinator
1 week ago
The role will accomplish this broad mandate through a combination of a proactive customer service approach and effective dispute resolution of tenant concerns.
Primary Responsibilities:
- Establishing strong working relationships with our retail tenants and responding to daily inquiries and requests while maintaining positive communications with all parties.
- Administering, managing, and enforcing all mall/tenant policies and regulations while maintaining detailed records and logs of tenant interactions.
- Utilizing strong conflict resolution and multitasking skills to handle various problems and challenges as they arise in the shopping center.
- Ensuring mall tenants are adhering to mall standards in common areas and back hallways to ensure our guests experience a clean and presentable shopping and entertainment environment.
- Responding to various tenant inquires and complaints while ensuring positive resolutions are reached.
- Other responsibilities as required.
Desired Qualifications:
- Two (2) three (3) yearsexperience in retail property management or a related project management position.
- Postsecondary Diploma in business administration or project management.
- Selfdriven with the ability to work with mínimal supervision adhering to broad task based goals and objectives.
- Exceptional organizational, multitasking and interpersonal communication skills are required.
Terms of Employment:
- This is a fulltime position that is required Monday through Friday with occasional on call work.
- This is a salaried position that will depend on experience and qualifications.
- Must be able to pass a basic security clearance.
Job Types:
Full-time, Permanent
Benefits:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Onsite parking
- Paid time off
- RRSP match
- Vision care
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- property management: 1 year (preferred)
Work Location:
In person
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