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Service Coordinator
2 weeks ago
Service Coordinator to join our Nisku branch.
Start Date:
Immediately
Where:
Nisku
Schedule:
Monday-Friday, 8:00 am - 4:30 pm
What We Offer:
- RSP Match
- Dental and Health Benefits
- Career Growth Opportunities
Responsibilities:
- Work closely with the team for all valve scheduling and paperwork requirements.
- Review and maintain the accuracy and ensure completeness of all paperwork prior to billing (POs, estimates, quotes, sales orders, etc.)
- Build and maintain strong relationships with internal and external customers.
- Create and track the paper flow within the shop.
- Assign and prioritize customer jobs for all valves (call ins, scheduled or sales requested).
- Ensure work orders are filled out in accordance with customer and company requirements.
- Ensure validity of data input and integrity of information is properly recorded in the VeeBase system.
- Handle and manage questions from employees and customers regarding procedures, products, and issues that may arise regarding scheduling and paperwork.
- Adhere to daily, weekly, monthly reporting requirements as established by the VP, Finance.
- Work and collaborate with Team lead
- Inventory/Purchasing to report stock issues.
- Perform quarterly cycle counts of inventory.
- Track, develop, and maintain processes for ensuring accurate inventory management.
- Pull parts and complete paperwork necessary for the shipping department to quickly get needed parts to internal and external customers.
- Additional duties may be defined within the scope of this position.
Job Requirements:
- Previous experience in inside sales, service writing, shipping and receiving, inventory, administration, etc.
- Basic computer skills; Microsoft Office (Word, PowerPoint, Excel and Outlook), SalesPad, VeeBase, Great Plains Dynamics.
- An ability to work in a fast paced, team environment.
- Having a keen attention to accuracy and detail.
- The ability and willingness to learn and adjust to changing priorities and focus.
- Strong analytical and problemsolving skills.
- A positive and enthusiastic attitude.
- Possessing good communication and organizational skills.
- High School or equivalent educational background
- A valid driver's license.
Benefits:
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Profit sharing
- Tuition reimbursement
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application question(s):
- What is your experience using Microsoft Excel?
Experience:
- Accounts payable: 3 years (preferred)
- Accounts receivable: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location:
In person
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