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Concur Travel
2 weeks ago
Job type: Permanent full-time position
About Glencore:
Glencore is one of the world's largest diversified natural resources companies. It is also a major producer and marketer of more than 60 commodities. Our operations include approximately 150 mining and metallurgical sites and agricultural oil facilities supported by a global network. Our mission is to provide the commodities that make everyday life better, in a socially responsible way. Our people are fundamental to our success. We employ some 135,000 people and offer them the opportunity to develop and grow their skills and careers.
Glencore's Copper division for North America and Philippines is one of the world's leading producers of refined copper and critical metals. Our operations include 6 industrial sites including smelters, refineries and recycling facilities. Our objective is to provide, in a responsible manner, the metals that make everyday life better. Our 2,600 employees are the driving force of our activities, and we strive to surround ourselves with dedicated individuals who are proactive and take on responsibility and aim to become leaders in their field.
Join us and let's grow together.
About the role:
As the Travel and Expense (T&E) Accounts Payable Administrator reporting to the region's Accounts Payable Supervisor, you will play a pivotal role in the administration of our Travel and Expense program.
Your responsibilities include reviewing expense reports for accuracy and completeness, authorizing T&E reports in compliance with company policy, and managing the company credit card program. This involves setting up new users, modifying details, and offboarding users in a timely manner.
Additionally, you will provide feedback to non-compliant users and escalate issues, when necessary, while also offering best in class customer support to end-users, including electronic systems and mobile devices.
Responsibilities:
- Act as the expert in our expense management policy, program, and tool administration, ensuring comprehensive knowledge and adherence.
- Oversee the Company Credit Card Program and manage reporting, onboarding, offboarding.
- Review expense reports for accuracy, completeness, and compliance with company policy and T&E guidelines, authorizing reports.
- Notify and collaborate with managers and the compliance team regarding critical compliance issues with expense reports and credit card usage.
- Provide exceptional customer support to Concur web-based and mobile app users, addressing service features, policy, and payment inquiries.
- Record and document expense inquiries, conducting thorough research for timely resolution and escalating appropriately when needed.
- Utilize tools proficiently to troubleshoot and resolve issues in both Concur and the company card program management.
- Collaborate with the onboarding team to deliver Concur training to new users and provide ongoing support for new and prospective users.
- Safeguard organizational integrity by maintaining confidentiality and reviewing trends to prevent abuse of travel privileges.
- Assist the accounts payable team during periods of high volume as available.
- Holds a DEP or DEC in accounting or equivalent, along with a minimum of 2 years of experience in a similar position.
- Proficient in using Concur Expense Management system or equivalent.
- In-depth knowledge of company expense policies and procedures.
- Strong understanding of accounts payable processes and related systems.
- Familiarity with basic troubleshooting and system administration.
- Problem-solving skills to address issues related to expense reports and system functionality.
- Ability to effectively communicate with employees, vendors, and other stakeholders.
- Strong interpersonal skills to collaborate with team members and other departments.
- Attention to detail with a keen eye for identifying discrepancies.
- Organized approach to maintaining user profiles, documentation, and audit records.
- Time management skills to meet processing deadlines.
What we offer:
- A work culture that promotes safety, integrity, responsibility, open-mindedness, simplicity, and entrepreneurship.
- A competitive, comprehensive benefits plan.
- Flexible working hours.
- Employee wellness programs.
- Professional development opportunities.
Priority will be given to candidates with the right to work in Canada.
Glencore is an equal opportunity employer and is committed to creating and maintaining a diverse workforce. If you require accommodation in the selection process, please advise us by email at
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