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Associate Client Executive
3 days ago
What can you expect?
You will be responsible for growing satisfied client relationships, acquiring new clients, and partnering with various resources to provide superior client solutions. The Associate Client Executive is ultimately fully accountable for all solutions and resource delivery to the client as well as the management and growth of the client P&L, individually and in the aggregate across a book of business. This role will also partner with Client Executive on accounts to support their client service efforts and as an avenue for professional development
What is in it for you?
A company with a strong brand and strong results to match, and are committed to making a difference in the lives of people
A culture of belonging, innovation, collaboration, internal mobility, and extraordinary career opportunities through our four businesses: Marsh, Mercer, Guy Carpenter, and Oliver Wyman, each consistently ranked the industry leader in their fields
Competitive pay (salary and bonus potential), full benefits package â effective starting Day 1 (Medical, dental, vision, STD/LTD, life insurance, RSP (Retirement Savings Plan) or TFSA (Tax Free Savings Account))
Generous paid time off for vacation, sick days, company holidays (with early dismissal), floating holidays, and time to give back to your community; flexible work culture
Parental Leave and Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan
Employee Resource Groups which provide access to leaders, relevant volunteer, and mentoring opportunities, and interactions with counterparts in industry groups and client organizations
We will Count on you to:
Review client/prospect exposure loss experience and current coverage, and analyze the risk to determine the product/service requirements
Communicate client needs and binding instructions to insurers
Implement and maintain a quality service plan, including ensuring the accuracy of binders, policies, and other relevant documents
Create and present renewal proposals to existing clients
Conduct stewardship meetings with client participation
Generate new sales through existing clients and client referrals in accordance with the business plan along with the team
Manage timely billing/collection for each client
Develop a working relationship with all functions within the company to improve client service and increase cross-selling opportunities
Engage the appropriate industry group and Marsh resources to offer best in-front resources for each client/prospect
Participate in professional development activities/courses
Comply with Marsh Excellence and Professional Standards to ensure quality service to all clients
What you Need to Have:
4+ years of experience working with commercial insurance
NS license or ability to obtain one within 3 months of hire
Strong business acumen including a well-rounded knowledge of general business function, finance, and issues
Good problem-solving skills
Excellent verbal and written communication skills
Strong interpersonal skills, with the ability to interact at all levels of the organization including the âCâ Suite
Strong organizational skills in prioritizing work, multi-tasking and consistently meeting deadlines
Proficient with MS Office
What makes you stand out:
Client services experience
Construction industry experience as either insurer or broker
Underwriting experience
Dedicated to providing exceptional customer service
Ability to learn new systems
Bilingual (English and French, written and spoken)
Marsh is the worldâs leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
In accordance with applicable legislation, Marsh McLennan will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individualâs particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact TANA@mmc.com
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one âanchor dayâ per week on which their full team will be together in person.
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