Client Care Centre Associate

3 weeks ago

Halifax, Canada Atlantic Acura Full time

Atlantic Acura is a family owned and operated luxury automotive dealership in Halifax, NS. We take pride in our concierge level of customer service, and are seeking a **Client Care Centre Associate** to join our team of dedicated professionals.

As a **Client Care Centre Associate**, you will be greeting and assisting our clients who are coming in to have their vehicles serviced, following Atlantic Acura’s concierge program requirements. Vehicle knowledge is not required; what we do require is an individual who is passionate about first impressions, has attention to detail and excellent time management skills.

**Duties & Responsibilities of a Client Care Associate**
- Meeting and greeting our service clients, and personally setting them up with a Service Advisor.
- Collaborating with our Service Advisors to ensure all of the client’s needs are met.
- Obtaining basic vehicle information upon check in to update client records.
- Ensure loaner vehicles are clean, filled with gas and ready for clients to borrow.
- Maintaining a welcoming, clean and safe work space in the Client Care Centre.
- Providing vehicle washes for clients, using our professional cleaning products.
- Assisting other team members of the dealership where required.

**Requirements of a Client Care Centre Associate**
- Strong written and verbal communication skills
- Basic computer knowledge
- A valid NS Driver’s License with an acceptable Driver’s Abstract
- Excellent work ethic and positive, team oriented attitude

**It Has to Be Atlantic Acura**

In addition to being an equal opportunity employer, Atlantic Acura offers our team members competitive salary and benefits. Our benefit packages include:

- RRSP Matching Program
- Life Insurance
- Health and Dental Benefits

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Halifax, NS B3M 2J2: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 3 years (required)

**Language**:

- English (preferred)

Licence/Certification:

- Nova Scotia Driver's License (required)

Work Location: In person

Expected start date: 2024-05-01

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