Account manager

1 month ago

MontrÃal, Canada Randstad Canada Full time
Are you looking for a new challenge that combines account management, customer service and sales?

Does a career in the professional training sector with a Canadian company appeal to you?

Are you looking to join an organization that fosters the personal development of individuals, offers a high degree of professional autonomy and stimulating challenges?

Our client, a fast-growing professional training company, is looking to hire an Account Manager for their downtown Montreal office.

What the company will offer you
- 40h/week;
- 3 weeks of vacations;
- Insurance;
- Stable and human team;
- Hybridization remote work (onboarding on site; requires travel to the client's location) sometimes);
- Employment location (Montreal and/or Longueuil);
- Salary range between $55K and $65K per year (depending on experience);
- Substantial bonus based on performance;

Advantages
- 40h/week;
- 3 weeks of vacations;
- Insurance;
- Stable and human team;
- Hybridization (onboarding on site; requires travel to the client's location) sometimes);
- Employment location (Montreal and/or Longueuil);
- Salary range between 55 and 65k$/year (depending on experience);
- Substantial bonus based on performance;

Responsibilities
Answer inbound calls from companies interested in training services
Analyze and respond to customers (b2b) with the appropriate solution;
Manage the process of the proposed solution: writing and following up the proposals until the agreement is concluded;
Negotiate;
Work with the logistic team to realize the projects;
Verify customer satisfaction at the end of the projects;
Assist in the evolution of the proposed solutions (training, services...);
Drafting of calls for tenders;
Writing various administrative documents;

Qualifications
Qualifications:
5 to 7 years' experience in customer service, customer portfolio management (b2b) and service sales
Ability to negotiate-sell;
Ability to communicate, present and influence different levels of an organization;
Ability to position products and services in line with customer needs;
Experience in proposal writing;
Experience with Microsoft Dynamics CRM software;
Mastery of Microsoft 365 office tools;
Bilingual French and English, (oral and written);

Skills
Very good oral and written communication skills;
Proactive;
Autonomous;
Excellent interpersonal skills;
Organizational skills and ability to focus;
Thoroughness and attention to detail;
Good ability to work in a team;

Summary
Are you interested in this position? Please send your application by email tokarell.fucile@randstad.ca and we will contact you shortly if your profile matches the criteria.

We look forward to speaking with you.

Human forward

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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