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Associate Team Lead, Small Business

2 months ago

North York, Canada Scotiabank Full time

Requisition ID: 207850

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Associate Team Lead is responsible for supporting the Team Lead with the Small Business market strategy by leading, overseeing and providing strategic direction to the Canadian Small Business (SB) Banking sales force within their defined territory. This role ensures business strategies, plans and initiatives are executed in compliance with governing regulations, internal policies, and procedures.

Is this role right for you? In this role, you will:

  • Lead a team of Small Business Advisors (SBAs) to deliver business performance and drive sales pipeline for a defined territory.
  • Manage day-to-day sales operations and activities of Advisors.
  • Supports the Team Lead to provide adequate credit support with moderately complex deals and assist in high-value client interaction.
  • Coach, develop and upskill Advisors.
  • Deliver formal performance reviews and support career growth.
  • Ensure sales practices are compliant.
  • Scotiabank's Values, its Code of Conduct, and the Global Sales Principles.
  • Escalate items/issues to the Team Lead as appropriate.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

  • Moody's Certificate in Small Business Banking.
  • Advanced knowledge of sale and service management activities and techniques, including Execution of SB management disciplines.
  • Proven track record in delivering results in a fast-paced, agile sales environment with strong Leadership and coaching skills.
  • Excellent interpersonal and communication skills, with the ability to partner at more senior levels. As well as effectively collaborate with internal stakeholders.
  • Thorough knowledge of people and performance management techniques, with experience.
  • Coaching and developing talent.
  • Expert knowledge of applicable systems (i.e. Sales Builder, Salesforce, SBP360, IntraLink, Scotia Business Hub).
  • Thorough knowledge of SB credit risk/adjudication policies and processes.
  • Thorough knowledge of policies and procedures associated with set up and administration of financial products, services, and employee profiles.
  • Working knowledge of products and services provided by the Bank's specialized sales forces and other delivery channels, such as Wealth Management, Retail Advisors, Commercial Banking .
  • Strong PC skills are essential.

What's in it for you?

  • Leads and drives a client focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English French because they will serve and English-speaking clientele.

Location(s): Canada : Ontario : North York

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.