Inside Sales Manager

1 week ago

Toronto, Canada H2R Business Solutions Full time
Salary:


House of Jewellery is a wholesale jewellery trading company based in Toronto, Canada. Established in 1986, House of Jewellery is now one of Canada's leading silver, gold, and diamond jewellery wholesalers.

We specialize in selling high quality Sterling Silver and 14K Gold from Europe and Asia. As we expand our sales operations, we are seeking an experienced Inside Sales Manage to lead our sales strategy and drive revenue growth.

As the Inside Sales Manager, you will be responsible for developing and leading our sales strategy to achieve sales targets, deliver exceptional customer service, and uphold the highest standards of professionalism. You will be responsible for developing sales strategies, building and optimizing sales processes, and selecting and implementing an appropriate Customer Relationship Management (CRM) platform for the company. Reporting to the CEO, you will have full ownership of the sales function of House of Jewellery and are excited to lay the groundwork in developing sales strategy and operational processes.


Duties and Responsibilities

Duties and responsibilities include, but are not limited to the following:

  • Develop and implement sales strategies and tactics to drive revenue growth, expand market reach, and maximize sales opportunities in the B2B jewelry industry.
  • Identify, select and implement an appropriate CRM software based on company requirements.
  • Build, evaluate and optimize internal sales processes while collaborating with cross-functional teams to ensure sales activities align with business operations and optimize the customer experience.
  • Proactively reach out to prospective customers through outbound calls, emails and other communication channels to generate leads and drive sales opportunities. This may include cold-calls as well as contacting customers who have previously registered with House of Jewellery.
  • Engage with wholesale customers in a consultative manner to understand their unique business and clientele in order to provide personalized recommendations for product selection.
  • Build and maintain strong relationships with current and prospective customers by delivering exceptional service, addressing inquiries and concerns, and maintaining regular communication to drive repeat business.
  • Monitor sales metrics, analyze performance data, and generate reports to track progress towards goals, identify areas for improvement, and implement corrective actions as needed.
  • Meet or exceed sales targets and KPIs set by the company, demonstrating consistent performance and exceeding customers expectations.
  • Utilize implemented software to maintain accurate records of customer interactions, track sales activities and follow up on leads and opportunities.
  • Stay informed about product offerings, industry trends, competitor offerings and market dynamics related to jewelry industry to identify opportunities for business growth and competitive advantage.
  • Collaborate with cross-functional teams, including procurement, marketing, operations and customer service to address customer requests, resolve issues, and ensure customer satisfaction.


Qualifications and Skills

  • Minimum of 5 years of experience in inside sales management, preferably in the jewelry industry.
  • Demonstrated experience with CRM selection and implementation and development of sales strategies, initiatives and internal processes.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and deliver persuasive sales presentations.
  • Excellent collaboration, negotiation, and presentation skills with the ability to effectively interact with customers, colleagues and company leadership.
  • Proven track record of achieving sales targets and driving revenue growth.
  • Strategic thinking with a result-oriented mindset, analytical abilities, and a focus on continuous improvement and innovation.
  • Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and remain self-motivated.
  • Proficiency with CSM software, Microsoft Office and Google suite applications.
  • Passion and knowledge of jewelry products and industry.


Transportation: TTC Accessible via Queen Subway Station


Other Job details:

  • Start Date: As soon as possible
  • Full Time- 37.5-40 hours a week
  • Work Hours: Mon-Thurs 10am-6:30pm, Fri 10am-5:30pm


We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on citizenship, age, family status, race, sex (including pregnancy), creed, sexual orientation, gender identity, gender expression, place of origin, disability, or any other protected characteristic as outlined by the Ontario Human Rights Code.


We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require a disability related accommodation during the application process under the Accessibility for Ontarians with Disabilities Act (AODA), please contact the job poster.

  • Sales Account Executive_ Inside Sales

    4 weeks ago

    Toronto, ON, Canada Just Sales Jobs Full time €85,000 - €90,000

    We are looking for an Inside Sales with a successful track record of selling to both Small Businesses and Enterprise Level Accounts. As a Business Development Manager, you will be selling Logistics Solutions to small to enterprise businesses. THE PRODUCT/SERVICE You will be selling all types of trucking services locally, nationally and internationally...

  • Sales Account Executive_ Inside Sales

    4 weeks ago

    Toronto, ON, Canada Just Sales Jobs Full time €85,000 - €90,000

    We are looking for an Inside Sales with a successful track record of selling to both Small Businesses and Enterprise Level Accounts. As a Business Development Manager, you will be selling Logistics Solutions to small to enterprise businesses. THE PRODUCT/SERVICE You will be selling all types of trucking services locally, nationally and internationally...

  • Inside Sales Manager

    4 weeks ago

    Toronto, Canada Peninsula Canada Full time

    **Company**: Peninsula Employment Services Limited **Job Title**: Inside Sales Manager **Location**: Toronto, ON **Working Days**: Monday to Friday **Salary**: $70,000 OTE $100,000 **Do you want the opportunity to work for one of the fastest growing companies in Toronto, with some of the most engaged, driven salespeople around?** **More about the...

  • Inside Sales Manager

    3 weeks ago

    Toronto, Canada Peninsula Canada Full time

    **Company**: Peninsula Employment Services Limited **Department**: Inside Sales **Location**: Toronto, ON **Salary**: $70,000 OTE $100,000 **Type of Employment**: Permanent **Full/Part-Time**: Full-Time **Hours of Work**: 37.5 **Working Days**: Monday to Friday Do you want the opportunity to work for one of the fastest growing companies in Toronto,...

  • Manager, Inside Sales

    1 month ago

    Toronto, Canada RPIA Full time

    We are currently seeking a full-time Manager, Inside Sales to join our team. As Manager, Inside Sales, you will be responsible for promoting a full range of Investment Management solutions to Quebec-based Advisors. Through your exceptional knowledge of wealth products, such as Mutual Funds, Liqui

  • Manager, Inside Sales

    2 weeks ago

    Toronto, Ontario, Canada RPIA Full time

    We are currently seeking a full-time Manager, Inside Sales to join our team. As Manager, Inside Sales, you will be responsible for promoting a full range of Investment Management solutions to Quebec-based Advisors. Through your exceptional knowledge of wealth products, such as Mutual Funds, Liqui

  • Inside Sales Manager

    1 week ago

    Toronto, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Inside Sales Manager

    1 week ago

    Toronto, Canada House of Jewellery Full time

    House of Jewellery is a wholesale jewellery trading company based in Toronto, Canada. Established in 1986, House of Jewellery is now one of Canada's leading silver, gold, and diamond jewellery wholesalers. We specialize in selling high quality Sterling Silver and 14K Gold from Europe and Asia. As we expand our sales operations, we are seeking an experienced...

  • Inside Sales Manager, Insurance

    4 weeks ago

    Toronto, Canada Canada Life Assurance Company Full time

    **Job Description**: Our organization is strong and getting stronger. There’s never been a better time to be a part of this great company. Join the Insurance Inside Sales team within the Insurance Distribution team, where you’ll connect with some of the most entrepreneurial, spirited, energetic people you’ll ever meet. We’re looking for top talent...

  • Manager, Inside Sales

    2 weeks ago

    Toronto, Ontario, Canada RPIA Full time

    We are currently looking for a full-time Inside Sales Manager to join our team.As the Inside Sales Manager, you will play a key role in promoting a wide range of Investment Management solutions to Advisors in Quebec. Leveraging your expertise in wealth products such as Mutual Funds, Liquid Alternatives, and Hedge Funds, you will actively seek out sales...

  • Manager, Inside Sales

    2 weeks ago

    Toronto, Ontario, Canada EightSix Network Inc Full time

    We are currently seeking a full-time Manager, Inside Sales to join our team. As Manager, Inside Sales, you will be responsible for promoting a full range of Investment Management solutions to Quebec-based Advisors. Through your exceptional knowledge of wealth products, such as Mutual Funds, Liquid Alternatives, and Hedge Funds, you will proactively...

  • Inside Sales Manger

    1 week ago

    Toronto, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Inside Sales

    2 weeks ago

    Toronto, Ontario, Canada Independent Mechanical Supply Inc. Full time

    OverviewUnder the direction of the Inside Sales Manager, the Counter Sales Representative is responsible for taking care of customer demands (i.e., product information, quotation request, order entry, and customer returns) from beginning to end; received directly or indirectly from the customer or via the Outside Sales Representatives. Additionally, as a...

  • Inside Sales Manager

    2 weeks ago

    Toronto, Ontario, Canada TD Bank Full time

    417287BRSales & Business DevelopmentToronto, ONAugust 23, 2023Hours37.5Workplace ModelHybridPay DetailsDepartment OverviewThe Broker Sales Department offers a range of mortgage financing products and is responsible for obtaining mortgage business volume nationally from independent brokerage firms and their respective brokers. All sales are generated by both...

  • Inside Sales Manager

    1 month ago

    Toronto, Ontario, Canada H2R Business Solutions Full time

    Salary: House of Jewellery is a wholesale jewellery trading company based in Toronto, Canada. Established in 1986, House of Jewellery is now one of Canada's leading silver, gold, and diamond jewellery wholesalers.We specialize in selling high quality Sterling Silver and 14K Gold from Europe and Asia. As we expand our sales operations, we are seeking an...

  • Inside Sales Manager

    4 weeks ago

    Toronto, Ontario, Canada H2R Business Solutions Full time

    Salary: House of Jewellery is a wholesale jewellery trading company based in Toronto, Canada. Established in 1986, House of Jewellery is now one of Canada's leading silver, gold, and diamond jewellery wholesalers.We specialize in selling high quality Sterling Silver and 14K Gold from Europe and Asia. As we expand our sales operations, we are seeking an...

  • Inside Sales Manager

    3 weeks ago

    Toronto, Canada SolutionStack Full time

    **Inside Sales Manager** **Location: North York (4 days on-site)** **Job Type: Permanent full-time** **About the company** SolutionStack is a dynamic and innovative leader in the IT industry, providing cutting-edge solutions to businesses across various sectors. We deliver end-to-end services that include hardware and software procurement, IT consulting,...

  • Inside Sales/customer Service Manager

    3 months ago

    Toronto, Canada Independent Mechanical Supply Inc. Full time

    Overview The Inside Sales Manager is focused on customer service management and will support the Inside Sales Team to provide service that exceeds expectations; by leading and motivating team members, ensuring collaborative and effective cross-department partnerships, and creating customer satisfaction goals. The Inside Sales Team is a customer facing team...

  • Inside Sales/customer Service Manager

    4 weeks ago

    Toronto, Canada Independent Mechanical Supply Inc. Full time

    Overview The Inside Sales Manager is focused on customer service management and will support the Inside Sales Team to provide service that exceeds expectations; by leading and motivating team members, ensuring collaborative and effective cross-department partnerships, and creating customer satisfaction goals. The Inside Sales Team is a customer facing team...

  • Inside Sales Representative

    4 weeks ago

    Toronto, Canada Home Concierge- Limited Partnership Full time

    **Position Summary**: We are looking to hire an** Inside Sales Representative** with a **passion for forming connections** with those they serve. We’re looking for a **skilled relationship builder **with an entrepreneurial mindset. As an Inside Sales Representative, you are responsible for handling all **inbound inquiries** and lead management (both phone...