Inside Sales

6 days ago

Toronto, Ontario, Canada Independent Mechanical Supply Inc. Full time
Overview

Under the direction of the Inside Sales Manager, the Counter Sales Representative is responsible for taking care of customer demands (i.e., product information, quotation request, order entry, and customer returns) from beginning to end; received directly or indirectly from the customer or via the Outside Sales Representatives.

Additionally, as a member of the Inside Sales Team, their include working with and supporting the Order Desk Team when required.


Responsibilities:

Core Responsibilities:

  • Accurately enter customer requests for quotes, orders, and returns into IMS's ERP system as requested by customers and management;
  • Provide accurate information to customers and troubleshoot when required;
  • Provide customers with a positive experience delivering the best possible service with complete solution alternatives that includes involving peers and specialists;
  • Put away stock
  • Complete all assigned duties from the "Daily Counter Checklist"
  • Coordinate customer returns with the customer and our vendors to minimize the negative impact to the customer and vendor while maximizing profitably for Independent Mechanical Supply;
  • Work cooperatively with Inside Sales peers and with other individuals and departments within the Company;
  • Participate and support all Inside Sales promotions;
  • Develop relationships with vendors that will create favourable business conditions (greater margin and accurate delivery dates) for Independent Mechanical Supply;
  • Develop relationships with customers that positions Independent Mechanical Supply as their first choice for purchasing material;
  • Work with other departments (Heating/Project Quotations/Order Desk/Warehouse) to ensure customers' orders/quotes are timely completed to our best ability and accuracy;
  • Following up on customer orders and helping to maintain and update the "Open Order Report"

Secondary/Less Frequent Responsibilities:

  • Support the Order Desk Team when required
  • Participate in learning opportunities to enhance individual skills and the efficiency of the Inside Sales Team
Other

  • Other duties as assigned
Mandatory Requirements

  • Years of Industry Experience (plumbing and heating product knowledge): 2+
  • Education: High school diploma
  • Skills and Abilities:
  • Able to enter orders on the computer proficiently
  • Excellent customer service skills
  • Able to communicate with customers professionally and effectively both in writing and verbally
  • Ability to manage multiple priorities in a deadline driven fast paced environment
  • Able to be highly organized, efficient and to pay attention to detail
  • Ability to work one half Saturday a month
Nice to Have

  • Basic Excel, AS400 experience

  • Inside Sales Representative

    6 days ago

    Toronto, Ontario, Canada Images 2000 Inc Full time

    Applicants from LONDON, WINDSOR, and SARNIA, Ontario welcome.Inside Sales Representative - Home Furnishings IndustryCanadian Design and Manufacturer of Home Décor Products is looking for a motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads, communicating...

  • Director, Inside Sales

    6 days ago

    Toronto, Ontario, Canada Meridian Onecap Full time

    About the Company:At Meridian, our goal is to infuse our mission into everything we do for individuals, the environment, and communities. We strongly believe that creating opportunities and meeting people where they are is key to our success.Job Title: Director, Inside SalesJob Description:The Director, Inside Sales plays a crucial role in driving the growth...

  • Inside Sales Specialist

    7 days ago

    Toronto, Ontario, Canada Demers Ambulances Full time

    Our mission is to make life better, one vehicle and relationship at a timeWe pursue this every day with a constant focus on our values: Being customer-centric, inspiring leadership, demonstrating integrity, fostering a family spirit, and striving for excellence.For 60 years, our family roots, our sense of innovation, and our human values ​​have...

  • Inside Sales Specialist

    7 days ago

    Toronto, Ontario, Canada EightSix Network Inc Full time

    Our mission is to make life better, one vehicle and relationship at a time We pursue this every day with a constant focus on our values: Being customer-centric, inspiring leadership, demonstrating integrity, fostering a family spirit, and striving for excellence. For 60 years, our family roots, our sense of innovation, and our human values have contributed...

  • Manager, Inside Sales

    6 days ago

    Toronto, Ontario, Canada RPIA Full time

    We are currently seeking a full-time Manager, Inside Sales to join our team. As Manager, Inside Sales, you will be responsible for promoting a full range of Investment Management solutions to Quebec-based Advisors. Through your exceptional knowledge of wealth products, such as Mutual Funds, Liqui

  • Inside Sales Representative

    3 weeks ago

    Toronto, Ontario, Canada Dell Full time

    This position requires 3 days on site in our Toronto, CA office Inside Sales Representative Dell provides the technology that transforms the way we all work and live. But we are more than a technology company - we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth...

  • Inside Sales Consultant

    7 days ago

    Toronto, Ontario, Canada EightSix Network Inc Full time

    Our client, a global technology platform that helps consumers and small businesses overcome financial challenges, is actively looking for an Inside Sales Consultant to join their team on a hybrid model in their Toronto, ON, Canada office*** 2 days onsite (Tues/Thurs) ****** This begins as a 12-month contract with an opportunity to extend or convert at...

  • Inside Sales

    6 days ago

    Toronto, Ontario, Canada Ignite Talent Solutions Full time

    Our Client headquartered in the US is one of the North Americas leading manufactures of luxury interior glass door solutions for the home and office in both the Commercial and Residential spaces.Due to the impressive growth within the business they are looking to further expand their sales team with the introduction of more inside sales Rock-star's. You...

  • Inside Sales Representative

    6 days ago

    Toronto, Ontario, Canada Lock Search Group Full time

    Inside Sales RepresentativeCanada East (Remote Opportunity)Lock Search Group is thrilled to partner with a leading organization specializing in material handling, storage, and automated systems solutions. We are seeking a dynamic and proactive Inside Sales Representative to join their innovative team. If you excel in a fast-paced environment and enjoy the...

  • Inside Sales Representative

    6 days ago

    Toronto, Ontario, Canada International Distribution Network Full time

    IDN Company:IDN-CanadaTitle/Position: Inside Sales RepresentativeType of Position:Full-TimeLocation:Scarborough, ONResidency: Must be a Canadian ResidentIDN-Canada is a leading security and door hardware distributor providing security products, access control solutions and more to security professionals across Canada. As part of a network of over 50...

  • Inside Sales Representative

    6 days ago

    Toronto, Ontario, Canada TERAGO Full time

    TERAGO is seeking an Inside Sales Representative to join our team and drive company growth through effective sales strategies. The successful candidate will be responsible for building strong, long-lasting customer relationships, identifying potential business opportunities, and generating revenue t

  • Manager, Inside Sales

    6 days ago

    Toronto, Ontario, Canada RPIA Full time

    We are currently looking for a full-time Inside Sales Manager to join our team.As the Inside Sales Manager, you will play a key role in promoting a wide range of Investment Management solutions to Advisors in Quebec. Leveraging your expertise in wealth products such as Mutual Funds, Liquid Alternatives, and Hedge Funds, you will actively seek out sales...

  • Inside Sales Specialist

    6 days ago

    Toronto, Ontario, Canada Express Employment Professionals Full time

    Share Top Job Located in Dundas, ON Our client has been serving Southern Ontario since 1997. With their factory-trained, knowledgeable service technicians and staff, local production and manufacturing facilities have come to trust them with their business. Come and join this growing organization and be part of a team who designs, builds, installs and...

  • Manager, Inside Sales

    6 days ago

    Toronto, Ontario, Canada EightSix Network Inc Full time

    We are currently seeking a full-time Manager, Inside Sales to join our team. As Manager, Inside Sales, you will be responsible for promoting a full range of Investment Management solutions to Quebec-based Advisors. Through your exceptional knowledge of wealth products, such as Mutual Funds, Liquid Alternatives, and Hedge Funds, you will proactively...

  • Inside Sales Representative

    7 days ago

    Toronto, Ontario, Canada Randstad Canada Full time

    We have an exciting opportunity for an Inside Sales position serving the Central GTA area. We are looking for a motivated, organized individual fully engaged in daily activities to drive successful sales outcomes. This role involves selling MRO, Safety, and Industrial Products to both new and existing customers.

  • Inside Sales Representative

    6 days ago

    Old Toronto, Ontario, Canada Foresters Financial Services, Inc. Full time

    Inside Sales Representative Career Opportunity - Inside Sales Representative Purpose of role: The Inside wholesaler's main responsibility is to support existing and new prospects in various distribution channels. Their goal is to promote Canada Protection Plan and Foresters Financial offerings, and boost overall business results, working closely with the...

  • Inside Sales Representative

    6 days ago

    Toronto, Ontario, Canada Superior Propane Full time

    Superior Propane Inside Sales Representative From the open road to the boardroom, we offer diverse career opportunities from coast-to-coast. General Information Location: Ontario, Canada Business Unit: Sales Department: Superior Propane Date published: 10-May-2024 Ref #: 3425 Description and Requirements The Inside Sales...

  • Inside Sales Manager

    4 weeks ago

    Toronto, Ontario, Canada H2R Business Solutions Full time

    Salary: House of Jewellery is a wholesale jewellery trading company based in Toronto, Canada. Established in 1986, House of Jewellery is now one of Canada's leading silver, gold, and diamond jewellery wholesalers.We specialize in selling high quality Sterling Silver and 14K Gold from Europe and Asia. As we expand our sales operations, we are seeking an...

  • Inside Sales Manager

    3 weeks ago

    Toronto, Ontario, Canada H2R Business Solutions Full time

    Salary: House of Jewellery is a wholesale jewellery trading company based in Toronto, Canada. Established in 1986, House of Jewellery is now one of Canada's leading silver, gold, and diamond jewellery wholesalers.We specialize in selling high quality Sterling Silver and 14K Gold from Europe and Asia. As we expand our sales operations, we are seeking an...

  • Inside Sales Manager

    6 days ago

    Toronto, Ontario, Canada TD Bank Full time

    417287BRSales & Business DevelopmentToronto, ONAugust 23, 2023Hours37.5Workplace ModelHybridPay DetailsDepartment OverviewThe Broker Sales Department offers a range of mortgage financing products and is responsible for obtaining mortgage business volume nationally from independent brokerage firms and their respective brokers. All sales are generated by both...