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Inside Sales Manager, Insurance

4 weeks ago

Toronto, Canada Canada Life Assurance Company Full time

**Job Description**:
Our organization is strong and getting stronger. There’s never been a better time to be a part of this great company. Join the Insurance Inside Sales team within the Insurance Distribution team, where you’ll connect with some of the most entrepreneurial, spirited, energetic people you’ll ever meet.

We’re looking for top talent to support this new team as they fill the pipeline and source new opportunities. This role involves leading and coaching a team towards sales goals and priorities with two roles: Regional Sales Representative (inside wholesaler) and Regional Sales Associate (sales support for inside and outside wholesalers). This will include sales activity management, leading and coaching the inside sales team to drive performance and achieve business objectives across Ontario, the Mid-West and BC regions.

**As the**
**Manager, Inside Sales, you will**:

- Have direct leadership of the East inside sales team, providing leadership and coaching to the inside sales team to drive performance and activity, attain aggressive sales targets, and meet business objectives
- Be accountable for the team’s achievement of business, sales objectives and activity targets
- Empower and energize the work and the team to ensure a consistent high level of performance is delivered and provide day-to-day support and coaching
- Provide regular reporting to the AVP, Inside Sales, Insurance on key performance indicators
- Ensure effective and consistent processes and practices are established and followed, including use of Salesforce (and other tools) across the team
- Create a culture of transparency in measurement
- Monitor overall workflow and advise on any procedure enhancements required to ensure Regional Sales Representatives and Regional Sales Associates on the inside sales team have the necessary tools to deliver exceptional service
- Ensure the delivery/execution of wholesaling top priorities and regional sales plans within the inside sales team
- Be the first point of contact for issues escalation
- Be an important influencer in the evolution of the inside sales team; both within the team and across the organization
- Contribute to the development of inside wholesaling sales strategies and growth opportunities within the insurance portfolio
- Manage the continuous recruitment and pipelining of talent for both roles.

**Who we are looking for**:

- 6-9 years’ experience in the financial services/investment industry preferred
- Completion of insurance industry designations is considered an asset (i.e., LLQP, CFP, CHS, CLU)
- Leadership experience is considered an asset
- Fluency in French is considered an asset (strong English communication required)

**You can**:

- Execute for results by fostering a high performed, engaged team of sales leaders that build and execute on business plans to reach and exceed regional targets
- Foster collaborative relationships across functions and the business to facilitate the exchange of information and best practices that improve customer outcomes
- Develop talent by utilizing effective human resources and performance management techniques
- Understand the business environment and advisor/customer needs to create a competitive advantage and anticipate future consequences and trends accurately within the region and recognize strategic opportunities
- Work with the teams to ensure all roles are clear on how to put “the customer at the centre of what we do”
- Act as a change agent, sponsor and influencer for a client-centric approach
- Foster an environment of innovation, learning and integration of new digital technologies
- Inspire a vision that adapts to new realities, articulating meaningful expectations and creating clear pathways to desired outcomes
- Offer a solid sales and product background that lends itself to easy knowledge transfer for the team, through coaching, training and development conversations

**Perks of working with Canada Life**:
**Ongoing professional development**:We offer an array of proprietary and industry-leading programs, seminars and learning workshops to inspire greatness and improve your knowledge, training and selling/marketing skills.

**Competitive compensation**:We designed our compensation program to reward you for building your region’s business. It includes a base salary, productivity-based bonuses and benefit options, a company-matching RPP and a share ownership plan.

**Recognition and rewards**:We go all out to recognize excellent performance with a multitude of programs, campaigns, promotions and development meetings. Success is rewarded.

**Proven processes, strategies and tools**:We provide a wide array of resources, tools and processes for improving workflows, engaging with clients and leading your territory.

**_
Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Montreal, Toronto._**

**Be your best at Cana