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Facilities Administrator

3 months ago


Scarborough, Canada Bouygues Energies and Services Canada Full time
Facilities Administrator Scarborough, ON, Canada Req #242 Tuesday, July 2, 2024

At Bouygues Energies and Services we aim to foster work environments that are client focused, results-orientated and collaborative. Bouygues Energies & Services is a leading provider of Facility Management services to a range of clients across Canada and, through our parent company, globally. Our Canadian projects include the government, aviation industry, and healthcare and entertainment sectors with contract duration ranging from short term to 28 years. With our sister company, Plan Group, we have significant reach into all asset classes. Our offices include Vancouver, Winnipeg, Montreal, Ottawa and Toronto.

We take pride in providing partnerships with our clients, providing facility management and energy solutions. Whether creating modern and imaginative work spaces, enhancing carbon and green performance, or delivering high quality facility services, we will bring our imagination, energy and technologies to deliver a unique client experience that creates tangible value and benefit to our clients and partners.

Our core values of safety, integrity, commitment, helpfulness, results, team work, empowerment, innovation and honesty contribute to our family-orientated Bouygues culture and we are committed to hiring people who are leadership focused, team-centered and pride themselves to take ownership and are accountable.

Facility Administrator

Core Purpose of Job: Provide administrative support to the Facility Management team, including reporting, payment, and work order processing. In addition, provide an effective and professional Help Desk service for all facility users, including taking phone calls, and emails, processing work order requests, and scheduling and purchase order requests.

Scope of Duties & Responsibilities :

  • Act as professional point of liaison on behalf of Bouygues Energies & Services dealing with all telephone and enquiries promptly and efficiently.
  • Receive phone calls or other contacts and log them on the Computerized Maintenance Management System.
  • Collect and upload the timesheets on a Bi-weekly basis.
  • Determine and assign type and priority of requests to ensure the work goes to the appropriate trade with the appropriate priority level, knowing when to escalate for immediate attention or supervisor intervention.
  • Support the planned maintenance program by generating work orders and entering details into the system when complete.
  • Manage all purchasing orders and work with Accounts Payable and Receivable to ensure invoices are submitted per contractual requirements
  • Liaise with subcontractors to ensure they submit the service report and invoice promptly
  • Prepare and submit monthly client reports as necessary from time to time
  • Liaise with internal and external parties allocating work from maintenance schedules and arranging and coordinating various services, reporting, and invoicing on a pre-planned and ad hoc basis;
  • Assist and contribute to the development and implementation of ongoing operational contract documentation, processes, and policies
  • Undertake such other duties appropriate to the level and character of work as may be required within the business.
  • Comply with all Bougyues Policies, Management Plans, and Procedures including the Group Code of Ethics, policies, and procedures

Essential Requirements :

  • 3-5 years of progressive experience in Facility Management
  • Effective oral and written communication, organizational, and strong Customer service skills
  • Prior experience monitoring AR, and billing is preferable
  • Good knowledge of Microsoft Offices, CMMS (preferably Archibus)
  • Able to produce clear, well-structured, concise written summaries and reports.
  • Proactive self-starter with excellent time management skills and ability to manage work to deadlines
  • Team player with a desire to learn new skills and knowledge
  • Clear Criminal Record Check (CPIC)
  • Able to handle multiple tasks simultaneously.

At Bouygues, our employees contribute by fully expressing their attributes, skills and personalities, and grasping the opportunity to grow as individuals and to help the company grow. That is why we work hard to identify and uncover our talented employees, developing their potential by empowering them and putting their talents to use.

You will be joining a great family orientated culture, combined with a competitive compensation package. We offer an excellent benefit program, a matching RRSP program, and many other employee perks.
If we have just described your ideal employer, we would love to meet you.

Come join one of the largest Facility Management companies, and apply today

Other details
  • Job Family New
  • Pay Type Salary
  • Travel Required No
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