Client Relations Consultant
3 weeks ago
Client Relations Consultant
Status:
Regular
Job Description:
The Client Relations Consultant will have overall accountability for the client relations of the Out of Quebec Disability Management Department and reports to the Director Disability benefits. This role has a wide scope of responsibilities including servicing an in-force block of business, participating in the acquisition and implementation of new business, and in project related activities to support clients and department goals. Elements of management such as delivering feedback to staff will be required. The Client Relations Advisor III represents the department with Sales, Administration, and the Actuarial teams
JOB DUTIES
- Analyze disability, life, critical illness and specialized health insurance portfolios for groups for the purpose of discussions with clients and market intermediaries.
- Participate in meetings to evaluate the financial experience with Actuarial and Sales departments for the purpose of identifying causes of any deficit and improving the results.
- Follow up on these meetings by informing the claims management team of the results and ensure additional coaching to the team, where appropriate.
- Lead monthly or quarterly meetings with clients to share the results of evaluations and present an action plan where needed.
- Identify procedural, administrative and contractual discrepancies related to case file management and submit solutions to the management team.
- Work with clients and the claims team on managing service issues, and resolve politically sensitive cases.
- Represent the department as subject matter expert with internal and external partners.
- Act as a resource and mentor for processes and best practices in case management.
- Review and respond to RFPs. Participate in finalist presentations.
- Work closely with Implementation team and new clients during the implementation process.
- Participate in special projects such as changes to computer systems, choice of tools, development of procedures, statistical reports, etc.
- Any other tasks assigned to or initiated by the employee.
REQUIREMENTS
- Bachelor's degree in business management or a related field
- Minimum 5 to 7 years of experience in the Life and Disability claims Group Insurance Industry
- Excellent command of the English language French is an asset
- Strong working knowledge of MS Excel, PowerPoint, & Word
SKILLS
- Strong written and verbal communication skills
- Self-reliant and organized
- A team player
- Strong analytical skills
- Ability to adapt to any situation
- Excellent customer service skills; ability to build strong working relationships
- First-rate presentation skills
- Strong problem solving, interpersonal, and negotiation skill.
- Ability to work under pressure and manage priorities
#LI-ENG
#LI-HYBRID
Beneva is an equal opportunity employer, so we encourage all Women, persons with disabilities, Indigenous people as well as visible and ethnic minorities to apply.
Purpose : True to its purpose, Beneva places people at the heart of its actions and contributes to the well-being of the community. It accompanies its clients in all stages of their lives, both for their insurance and for their financial services.
Follow us on Instagram
@beneva.ca
-
Client Relations Consultant
2 weeks ago
Toronto, Canada Beneva Full timeJob Posting Title: Client Relations Consultant Status: Regular **Job Description**: - The Client Relations Consultant will have overall accountability for the client relations of the Out of Quebec Disability Management Department and reports to the Director Disability benefits. This role has a wide scope of responsibilities including servicing an in-force...
-
Client Relations Consultant
3 weeks ago
Toronto, Ontario, Canada Beneva, Inc. Full timeJob Posting Title:Client Relations ConsultantStatus:RegularJob Description:The Client Relations Consultant will have overall accountability for the client relations of the Out of Quebec Disability Management Department and reports to the Director Disability benefits. This role has a wide scope of responsibilities including servicing an in-force block of...
-
Client Relations Consultant
2 months ago
Toronto, Ontario, Canada Beneva, Inc. Full timeJob Posting Title:Client Relations ConsultantStatus:RegularJob Description:The Client Relations Consultant will have overall accountability for the client relations of the Out of Quebec Disability Management Department and reports to the Director Disability benefits. This role has a wide scope of responsibilities including servicing an in-force block of...
-
Client Relations Consultant
2 months ago
Toronto, Canada Beneva Full timeDescription : The Client Relations Consultant will have overall accountability for the client relations of the Out of Quebec Disability Management Department and reports to the Director Disability benefits. This role has a wide scope of responsibilities including servicing an in-force block of business, participating in the acquisition and...
-
Client Relations Consultant
3 weeks ago
Toronto, Canada CIE_101 Beneva Inc. Full timeDescription : The Client Relations Consultant will have overall accountability for the client relations of the Out of Quebec Disability Management Department and reports to the Director Disability benefits. This role has a wide scope of responsibilities including servicing an in-force block of business, participating in the acquisition and...
-
Public Relations Consultant
3 weeks ago
Toronto, Canada Maverick Public Relations Inc. Full timeMAVERICK Public Relations is looking for a PR Account Manager with a strong corporate/B2B background to become an integral member of our team. A talent for creative, smart business storytelling is an absolute must! We promise a unique, hybrid and fun environment, both in the virtual and physical world, working with a management team that is engaged and...
-
Senior Consultant, Public Affairs
4 weeks ago
Toronto, Canada NATIONAL Public Relations Full timeAs Canada’s leading public relations firm, National is home to Canada’s deepest bench of public affairs experts. NATIONAL has government relations and public affairs specialists in offices across Canada - Vancouver, Calgary, Toronto, Ottawa, Montreal, Quebec City, Saint John, Halifax, and St. John’s. Whether on Parliament Hill in Ottawa or at the...
-
Senior Consultant, Public Affairs
3 weeks ago
Toronto, Canada NATIONAL Public Relations Full timeAs Canada’s leading public relations firm, National is home to Canada’s deepest bench of public affairs experts. NATIONAL has government relations and public affairs specialists in offices across Canada - Vancouver, Calgary, Toronto, Ottawa, Montreal, Quebec City, Saint John, Halifax, and St. John’s. Whether on Parliament Hill in Ottawa or at the...
-
Global Consultant Relations
2 weeks ago
Toronto, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Relations Specialist
5 days ago
Toronto, Canada Cassels Brock & Blackwell LLP Full time**About Us**: Cassels Brock & Blackwell LLP is a leading national law firm focused on serving the transaction, advocacy and advisory needs of Canada’s most dynamic business sectors. We have one of the largest business law practices in the country, serving multinational, national and mid-market clients from our offices in Toronto, Vancouver and...
-
Public Relations Intern
2 months ago
Toronto, Canada Bodega Public Relations Full timeBodegaPR is looking for a highly enthusiastic & detail - oriented individual who is interested in joining our team as an intern. This person will focus on supporting the team through media relations campaigns and managing social media channels for our clients. This is a valuable opportunity for someone seeking a hands-on introduction to PR. This is a...
-
Consultant, Consumer Marketing
3 weeks ago
Toronto, Canada NATIONAL Public Relations Inc. Full timeAre you looking for the next big step in your career journey? Do you possess a rare blend of digital and communications chops, the passion for helping to build consumer brands, a knack for client service, and the ambition to join a high-performing AND supportive team? If so, we want to hear from you. NATIONAL Public Relations’ Toronto office is looking...
-
Labour Relations Consultant
2 months ago
Toronto, Canada University of Toronto Full time**Date Posted**:07/25/2023 **Req ID**:32986 **Faculty/Division**: People Strategy, Equity & Culture **Department**: People Strategy, Equity & Culture **Campus**: St. George (Downtown Toronto) **Description**: As an integral part of a highly collaborative and consultative team of Labour Relations and Human Resources professionals, the Labour Relations...
-
Public Relations Intern
2 weeks ago
Toronto, Canada ASC Public Relations Full time**Overview** ASC Public Relations is a leading, Toronto-based, full-service, public relations agency with top retail, luxury goods, beauty and lifestyle clients. Our Assistant Coordinators/Interns are full-time, eager-to-learn PR professionals who collaborate and provide assistance to our Account Managers, Executives and Coordinators to deliver outstanding...
-
Consultant, Consumer Marketing
5 days ago
Toronto, Ontario, Canada NATIONAL Public Relations Inc. Full timeAre you looking for the next big step in your career journey?Do you possess a rare blend of digital and communications chops, the passion for helping to build consumer brands, a knack for client service, and the ambition to join a high-performing AND supportive team? If so, we want to hear from you. NATIONAL Public Relations' Toronto office is looking for a...
-
Consultant, Colleague Relations
3 weeks ago
Toronto, Canada Grant Thornton Full time**Who we are** You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a...
-
Client Relations Specialist
5 days ago
Toronto, Ontario, Canada Cassels Brock & Blackwell LLP Full timeAbout Us:Cassels Brock & Blackwell LLP is a leading national law firm focused on serving the transaction, advocacy and advisory needs of Canada's most dynamic business sectors. We have one of the largest business law practices in the country, serving multinational, national and mid-market clients from our offices in Toronto, Vancouver and Calgary.Our...
-
Manager - Client Relations
2 weeks ago
Toronto, Canada M & Co. Family and Real Estate Law Full time**Position**:Manager of Client Relations **About Us**:M & Co. Law Firm is dedicated to fostering a high-performing sales team, recognizing that growth lies in our ability to connect with potential clients who can benefit from our services. We are currently seeking a dynamic and qualified Manager of Client Relations who is not only well-versed in the ethics...
-
Consultant, Colleague Relations
4 days ago
Toronto, Ontario, Canada Grant Thornton Full timeWho we areYou know those big cities that still feel like small towns? Where everyone's friendly and helps each other out? That's like Grant Thornton. Except here we're all professionals and there isn't a mayor or a general store. What we're trying to say is that we're a large and growing professional services firm that still feels like a community. We employ...
-
Client Consultant
3 weeks ago
Toronto, Canada Moneris Solutions Full time(English version following at the bottom) **L'opportunité - Votre carrière à Moneris**: Ce poste relève du gestionnaire, Conseillers à la clientèle. L'objectif du poste est de maintenir la relation avec les clients afin d'offrir du soutien en matière d'ingénierie des ventes, d'intégration et de certification aux clients de Moneris, y compris la...
