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Business Support Coordinator

4 months ago

Toronto, Canada Ombudsman Ontario Full time
Cabinet Office: Learn, Experience & Cultivate your Career in the Centre for Excellence

Does the idea of working centrally across government and alongside decision-makers interest you? Do you have an exceptional eye for detail, superior organization skills, and digital proficiency? Are you interested in the legislative and decision-making landscape? Are you interested in a unique and broad-reaching position to start a government career? If so, this may be the job for you

The Executive Council Office (ECO), Cabinet Office is looking for two highly motivated Business Support Coordinators with relevant experience. These positions are responsible for providing executive business support for Cabinet and/or a Cabinet Committee for legislative instruments (legislation, regulations, Orders in Council), coordinating digital agenda management tools, processing legislative instruments, supporting data analysis and official records protocols, and assisting with special projects.

Note: Although the Hiring Manager is flexible with virtual work arrangements, there is a requirement to attend the office in person for a minimum 3 days per week, or as operational needs require.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?As the Business Support Coordinator, you will:

• Establish and maintain collaborative working relationships across Cabinet Office and the government, and act as the focal point for information requests, including requests from internal/external clients and executive offices.
• Support general business and operational requirements that enable effective decision-making, including coordinating logistical services for Cabinet and/or Cabinet committee meetings.
• Provide quality assurance of Cabinet and/or Cabinet committee materials, including compliance with deadlines, and review of documents for accuracy.
• Prepare official documents including agendas, reports, charts, minutes, legislative instruments, and presentations.
• Coordinate and conduct records tracking, including developing and implementing business support functions to maintain information and document control;
• Provide information regarding business and operational processes and prepare regular data reports or analytics for management; and,
• Participate in special projects.

How do I qualify?Business Support and Client Service:• Demonstrated organizational skills in planning and supporting events and meetings with senior executives.
• Demonstrated interpersonal and client service skills to receive calls, conduct in-person interactions, and liaise with all levels of staff and government officials and the public;
• Demonstrated ability in organizing paper and digital records.
• Experience preparing agendas, reports, minutes, and summaries of official documents; and,
• Demonstrated ability to compile and maintain contact information and distribute confidential meeting notices and records.

Knowledge and Demonstrated Learning:• Awareness of the general structure of the Ontario government.
• Knowledge of or demonstrated ability to learn Ontario's Cabinet decision-making system, with a particular focus on the development / review of legal instruments; and,
• Knowledge of or demonstrated ability to learn the machinery of government processes.

Political Acuity, Judgment, and Attention to Detail:• Demonstrated ability handling highly sensitive information and documents including abiding by specific rules and protocols.
• Demonstrated ability in editing and proof-reading documents to ensure accuracy of official documents.
• Tact, discretion, and political acuity to deal with sensitive information.
• Proven ability to work with senior officials to resolve concerns effectively and tactfully; and,
• Demonstrated ability to work within tight timelines and with exceptional attention to detail.

Analytical and Data Management:• Demonstrated ability to gather and analyze information or data, including creating related reports and visuals.
• Demonstrated experience working with databases and learning new digital software/systems;
• Advanced knowledge using Microsoft Office suite, including Outlook, Word, PowerPoint, and Excel; and,
• Demonstrated experience using Adobe products, such as Adobe Pro.

About the Ontario Public Service (OPS)The OPS is one of the largest employers in the province, employing more than 60,000 people. Every day we are modernizing government operations and improving public services. We have a wide range of meaningful and rewarding career opportunities in communities across Ontario.

We welcome new ideas and new people, encourage learning and development, and reward achievement. No matter the position, we live the core values of trust, fairness, diversity, inclusion, excellence, creativity, collaboration, efficiency, and responsiveness.

The OPS support career and leadership development, invest in learning opportunities, recognize team and individual achievements, and support flexible work arrangements.

In addition to flexible work arrangements, collegial and professional work culture, career growth and development and on-the-job training to help you succeed, we offer a competitive total compensation package, which includes an attractive salary and may include the following:

• Defined benefit pension plan.
• Maternity and parental leave top-up benefits, which cover adoptive parents.
• Comprehensive health and dental plans
• Life and disability insurance