Account Manager, Community

2 weeks ago

Toronto ON, Canada Wasserman Full time

trevor//peter, a Wasserman company, is a lifestyle brand agency based in Toronto. We're a full-service agency with a reputation for helping brands find a way in - connecting them to people, places and spaces.

Our agency and offering is ever-evolving. When you partner with brands like Red Bull, Diageo, Nike, Spotify, RBCx, and Foot Locker (to namedrop a few), finding a new way to play is essential to success. To stand out. To connect. To matter. Our core team has to reflect this ambition. That is why we're looking to bring new talent into our mix to keep us and our brands moving forward.

Great Brands Play. They Get Involved. So Do We.

We've built a unique mix of expertise that extends audience participation. In our world, this is achieved and found in and outside a traditional mix of disciplines, from media-led campaigns to brand partnerships to brand experiences.

We are looking for an Account Manager with a mix of agency, brand, and/or start-up work experience.

the role:

  • Act as the primary day-to-day project manager on client business (incudes project and relationship management)
  • Develop briefs and manage the production of client work across digital, OOH, social, retail and XM channels
  • Coordinate and oversee work back schedules, production timelines and client approvals
  • Work closely with resourcing team to scope out projects, lead vendor relationships and assist with ongoing budget management and reconciliation
  • Manage client communications and ensure client status agendas and contact reports are accurate, detailed and up-to-date at all times
  • Develop meaningful and authentic point of view that resonate with key audiences
  • Actively participate in the development of concepts and ideas through (cross-departmental collaboration)
  • Possess the ability to anticipate client needs and analyze trends for future opportunities
  • Inform brand strategy using cultural trends and conversations, specifically on a local level
  • Translate opportunities into go-to market plans (i.e. narratives, experiences, social content) and work with agency departments as required to deliver
  • Manage partner relationships (including influencers and artists) and serve as the conduit for collaboration between brands (clients) and community
  • Understand social platforms and their audiences, to inform how to craft, deliver and garner insights
  • Evaluate program results and present detailed and insightful program summaries to clients during or after each program/campaign

the essentials:

  • Our ideal candidate has minimum of 4 years of experience in agency or brand equivalent roles
  • Highly organized and detail-oriented
  • Can multitask, prioritize work and jump in and out of projects
  • Must be a self-starter who can own, lead and complete work with limited supervision on a high-volume production client
  • Demonstrates a positive can-do attitude that knows how to own outcomes
  • Comfortable with writing and confident in presenting (ideas, reports, agendas, etc.)
  • Able to work flexible hours for events, including evenings and weekends when required.
  • Experience in lifestyle category a plus. Ability to add value in the form identifying local culture and community trends is an asset
  • This is a growth opportunity within the community department at trevor//peter
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