Account Manager
4 weeks ago
Giftagram is looking for a driven, organized, and passionate Account Manager to join our Team. We are seeking someone who has a customer-obsessed mindset to support customer satisfaction, successful product use, and customer retention. As Account Manager, you will work collaboratively with the Customer Team to understand customer success criteria, address questions, help execute gift campaigns, resolve issues, and ensure that our offerings exceed customer expectations.
What you'll do
Customer Onboarding: Facilitate the smooth onboarding of new customers by providing them with product training, assisting with account setup, and ensuring they have all the necessary resources to get started.
Product Knowledge: Develop a deep understanding of Giftagram’s product and services to effectively guide customers and answer their questions accurately.
Customer Support: help to resolve customer challenges, monitor the health of customer accounts, identify red flags and proactively taking steps to mitigate churn risks.
Customer Experience: work hand in hand with Account Managers to help the customer recognize the value by supporting order fulfillment, reporting, ensuring positive and proactive communications, and overall supporting the CSM team leads.
Problem-Solving: The ability to analyze customer issues, identify root causes, and develop solutions to resolve them.
Growth Initiatives : lead account management, speaking with customers, helping to manage routine renewal flows, coordinating renewal meetings, and executive business review meetings. Will help pull customer usage data and prep customer presentations.
Qualifications
Extreme ownership mentality
Excellent communication and interpersonal skills
Experience maintaining customer relationships
Strong organizational skills to provide effective support to a large number of client accounts
Ability to work in a fast-paced startup environment
Experience working with Google Suite, Hubspot
Quick learner and are excited to take on challenging new projects
Minimum of 2 years of client-facing experience
Basic data analysis skills to interpret customer usage data and draw insights to inform customer success strategies
About GiftagramGiftagram is reinventing the timeless art of gifting. We build and manage gifting programs that make it easy to appreciate, reward and inspire loyalty for customers and employees. Our GiftCenter platform helps companies scale gifting. Giftagram customers have access to a best-in-class curated marketplace of gifts. Relationships are at the core of our business, and we are fanatic about creating an environment of success for all of our client partners, gift vendors and employees.
#J-18808-Ljbffr-
Account Manager
18 hours ago
Toronto, ON, Canada The Mirillion Group Full timeWe are seeking, on behalf of a great start-up in the e-commerce industry, an Account Manager in the Toronto area.Here are the main responsibilities for this role, if you think you are built for this challenge feel free to applyResponsibilities:Prospecting and Lead Generation: Identify and qualify potential clients through cold calling, networking, and other...
-
Account Manager
18 hours ago
Toronto, ON, Canada Goldenbridge Talent Solutions Full timeThis is a full-time hybrid role (2 days per week onsite) for a growing marketing agency in Toronto's west end (Etobicoke).Reporting to the Vice President of Business Development, the AM will manage client business in the online performance-marketing industry. This role includes planning, negotiating and implementing growth strategies to increase client...
-
Toronto, ON, Canada RHODDY Marketing Group Full timeRole Overview: RHODDY Marketing is a fast-paced, energetic integrated marketing agency. We thrive in creating memorable brand experiences that leave lasting impressions - and measurable results. The Account Manager position is a client partner and program leadership role demonstrating; mentorship, strategic direction, business acumen and vision for the...
-
Account Manager
7 days ago
Toronto, ON, Canada Citco Full timeThe market leader. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this...
-
Account Manager
18 hours ago
Toronto, ON, Canada Alignd Full timeThe OpportunityOur client is looking for ambitious people to join their fast-paced sales floor. The Canadian office is a part of a wider plc group with headquarters in London, UK. Working in a close-knit team, you will form the foundation of the growth story and this will come with all the accountability, rewards and growth opportunities you would expect. As...
-
National Account Manager
18 hours ago
Toronto, ON, Canada Azura Search Full timeWe are currently partnered with a high-growth consumer eCommerce company that are seeking a commercially minded, eCommerce focused National Account Manager to support the growth of the business across Canada.Reporting directly to the Country Director, this person will ensure the qualitative presence, visibility and merchandising of the brand in major...
-
Key Account Manager
18 hours ago
Toronto, ON, Canada Hays Full timeYour new companyOur client is a leading private label supplier of hand-protection to more than 50 countries in the world, specialized in the widest possible range of Hybrid gloves with unparalleled versatility in liner, coating and impact protection combinations.Your new roleResponsible for all activities including but not limited to key account management...
-
Digital Account Manager
4 weeks ago
Toronto, ON, Canada TechWyse Internet Marketing Full timeGot a passion for Internet Marketing? Do you want a job that allows you to continue to grow your skills, get creative and build out campaigns to call your own and work with an amazing team of account managers? Then TechWyse is the agency for you! The TechWyse Account Management team is growing and we are hiring for an Account Manager to join this talented...
-
PERFORMANCE MANAGER
4 weeks ago
Toronto, ON, Canada AutoTrader.ca Full timeThe Performance Manager is tasked with supporting the Sales team, serving as an expert in autoTRADER's online and digital products purchased by customers. This role involves reviewing analytics and customer account performance, advising the Sales Team based on findings, and providing data and reports for client meetings. Responsibilities: Customer...
-
Retail Account Manager
18 hours ago
Toronto, ON, Canada Mosaic North America Full timePeople changing the way brands connect with consumers - one experience at a time.Delivering experiences rooted in emotion, and inspiring people to become the voice of a brand has made Mosaic one of the fastest growing sales and marketing agencies in North America. We are a destination to tell stories, and pave new paths to connect brands with consumers...
-
On-Premise Account Manager
18 hours ago
Toronto, ON, Canada Declaration Wine & Spirits Inc. Full timeMark Anthony Group is the largest, privately held beverage alcohol company in Canada. Effective June 1st, 2024, we will be launching a 4th stand-alone selling division to be named Declaration Wine & Spirits Inc.The name of our new agency, Declaration Wine & Spirits Inc., was chosen for its powerful connotation of starting a new path forward. This team is...
-
Account Manager
7 days ago
Toronto, ON, Canada Citco Full timeAbout Citco:The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its...
-
Account Manager
6 days ago
Toronto, ON, Canada Citco Full timeAbout Citco:The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its...
-
Account Manager
7 days ago
Toronto, ON, Canada Citco Full timeAbout Citco: The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its...
-
Account Manager
6 days ago
Toronto, ON, Canada Citco Full timeAbout Citco: The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its...
-
Account Manager
6 days ago
Toronto, ON, Canada Citco Full timeAbout Citco: The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its...
-
Key Account Manager
18 hours ago
Toronto, ON, Canada Techtronic Industries Canada Inc. Full timeAbout TTI Canada TTI is a world-class leader in design, manufacturing, and marketing of power tools, outdoor power equipment, and floorcare products, as well as hand tools and accessories. Our industry-leading Milwaukee brand offers innovative heavy-duty power tools, accessories, and hand tools that are transforming how we work by delivering quality products...
-
Account Manager
18 hours ago
Toronto, ON, Canada RHODDY Marketing Group Full timeRole Overview: RHODDY Marketing is a fast-paced, energetic integrated marketing agency. We thrive in creating memorable brand experiences that leave lasting impressions – and measurable results. The Account Manager position is a client partner and program leadership role demonstrating; mentorship, strategic direction, business acumen and vision for the...
-
Account Manager
18 hours ago
Toronto, ON, Canada ADLI Logistics Full timeCompany Information ADLI Logistics is an ISO 9001:2015 certified Canadian 3PL company that has been providing high-quality service since 1998.We specialize in raw/finished pharmaceutical and industrial chemical transportation, warehousing, and distribution while meeting all third-party compliance and operational requirements.The ADLI Logistics team loves...
-
Account Manager
18 hours ago
Toronto, ON, Canada Univar Solutions Full timeA Place Where People MatterStart your career journey today with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you. About the Position:As an Account Manager at Univar Solutions, you will be responsible for all existing accounts within your territory and be tasked with leading...
