Technical Specialist

2 weeks ago

Mississauga ON, Canada Encore Global Full time

The Technical Specialist is responsible for the set up and operation of small to large-scale audiovisual systems for live events while ensuring the utmost in client satisfaction. This position reports to a Project Manager, Operations Manager, Operations Director, Director, Event Technology, Director of Project Management.
Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.
• Troubleshoots technical issues and resolve problems quickly as they arise.
• Training/Staff Development
• Creates an atmosphere that fosters the development of technical and leadership skills in other employees.
• Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed.
• Performs inventory and forecasting of equipment needs.
Bachelor’s Degree is preferred.
• 3+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required
• Internal Team Members must meet all Training requirements to be eligible to apply for this role.
• Technical 1-Star, Professional 200 and (1) Technical Level 300 in A/P/V/L. New Encore team members must validate/complete all Training requirements within 60 days of hire date.
• Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.
• A valid driver’s license is required for team members in positions that may operate Company vehicles.
• Decision Quality
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.

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