IT Technical Support Specialist
1 month ago
**Description**
***
***
**The Technical Support Specialist is for the first and second levels of technical support and troubleshooting. This is to include but is not limited to; Setup and configure new computer for new users using WDS image server, setup new user in Windows Active directory, setup and troubleshoot printers issue, setup Cisco phone desks for users and resolve basic network issues. In a more general vein, there will occasionally be staff training of other IT staff, super users, user training and/or paperwork including documentation as required.
- **Responsibilities**
***
**- Perform problem determination and problem resolution on reported end-user or networking problems as directed.
- Monitor, implement and record end-user request for service using Helpdesk ticketing system.
- Prioritize and schedule problems. Escalate problems (when required) to the network supervisor.
- Control and manage hardware and software inventory as directed.
- Install new image on each computer using WDS and administer software and hardware standards.
- Troubleshoot hardware issues and user related basic network issues.
- Work with the team to protect IT security vulnerability and recommend improvements.
- Complete PO & Invoice payment process, including fixed assets.
- Documentation for each work related issues for reporting and future use.
**Skills / Knowledge / Experience / Education Required**
***
**- Work-related college diploma or Computer Science degree.
- 3-5 years recent relevant experience.
- Ability to communicate technical concepts to technical and non-technical individuals.
- Ability to conduct research into a wide range of computing issues as required.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Ability to configure and set up Cisco VOIP phones (Call Manager).
- Ability to troubleshoot the PC/Laptop hardware issues and able to do some basic troubleshooting.
- Working experience in a team-oriented, collaborative environment.
- Hands on experiences in enterprise Network TCP/IP, Windows 7/10, web-based technology, Lync, Outlook 2010/2016, Install and setup and troubleshoot different software.
***
**Opens in a new tab**
Kia Canada Inc. is an equal opportunity employer who provides an inclusive and accessible environment for everyone. As such, we will accommodate disabilities during the selection process and we will work with you to meet your needs.
-
Decision Support Technical Specialist
1 month ago
Mississauga, Canada Home and Community Care Support Services Full time**Job Description**: **Are you** **Decision Support Technical Specialist** **professional with a strong background in** **contributing to a culture of quality improvement, performance effectiveness and accountability by providing analysis, interpretation and reporting** **.** **Do you have a passion for innovation and collaboration? Are you looking to help...
-
Technical Support
4 weeks ago
Mississauga, Canada JK-IT Inc. Full time**About us** We are professional, agile, customer-centric, and our goal is to use our experience as an established MSP / MSSP to provide the best technical support experiences to our clients.. We are a remote working environment with the necessary onsite geography of our team to provide support to our clients. Job Summary: We are seeking a Technical...
-
Technical Service Support Specialist
8 hours ago
Mississauga, Canada Cummins Inc. Full time**Technical Service Support Specialist** **Description** We are looking for a talented to join our Technical Service Support Specialist to join our #Accelera by Cummins located in Mississauga, ON. **In this role, you will make an impact in the following ways**: This dual service/product focused position supports field service team in product diagnostics...
-
Junior Technical Support Specialist
10 hours ago
Mississauga, Canada The Corporate Group of Companies Full time**Junior Technical Support Specialist** Are you tech-savvy with an interest in working with a team of passionate professionals to service today's complex work environments? **Technical Responsibilities**: - Assist Senior Support Specialist with new **Installations of AV equipment** and /or **Printer & Multi-Functional Devices** including set up,...
-
Technical Support Specialist
4 weeks ago
Mississauga, Canada PaayaTech Inc. Full timePaayaTech Inc., a Legal Technology Software company located in Mississauga, ON, is currently looking for a technical support specialist with computer knowledge to be able to provide first level support of our products with our current clients. Knowledge of computer programming, networking and SQL programming is required. **YOU WILL**: - Respond to Helpdesk...
-
Product Support Specialist
1 month ago
Mississauga, Canada Drive Products Inc. Full time**Job Title: Product Support Specialist (Sales & Technical)** **Job Purpose** The Product Support Specialist would provide sales and technical support to an established customer base, including but not limited to; customer service, inventory management, order entry, technical support and technical liaison between factory and customer. The Product Support...
-
Technical Support Analyst
4 weeks ago
Mississauga, Canada Synergy IT Solutions Inc Full timeSynergy IT Solutions looking for enthusiastic individuals to join its growing team, who has past experience of supporting Hybrid Infrastructures with minimum 5 years experience. - Knowledge and deep understanding of Active Directory, Windows Servers, Azure AD. - Familiar with core network and virtualization concepts. - Azure, AWS, Cloud technologies. -...
-
Technical Specialist
1 month ago
Mississauga, Canada KIA CANADA INC Full timeThis individual will** **support the Kia Technical Assistance Center (KTAC) activities in Technical Support as part of Service and After Sales (SAS). Responding to inquiries received through KTAC claims and/or the Hotline to assist Kia dealerships with repair-related concerns by providing diagnostic support for difficult-to-diagnose or difficult-to-fix...
-
Product Technical Support Specialist
3 days ago
Mississauga, Canada Paradigm Electronics Inc. Full time**Product Technical Support Specialist (Non IT/Engineering Role)** **Job description** **About**: Paradigm is focused on innovation and value in the Luxury products that we design and craft. We are setting the standard for others to chase by imagining, designing, manufacturing, and providing the best residential sound systems around the world. **Note**: -...
-
Technical Specialist
7 days ago
Mississauga, Canada KIA Motors Full time**Description** *** *** **This individual will** **support the Kia Technical Assistance Center (KTAC) activities in Technical Support as part of Service and After Sales (SAS). Responding to inquiries received through KTAC claims and/or the Hotline to assist Kia dealerships with repair-related concerns by providing diagnostic support for...
-
IT Support Specialist
3 weeks ago
Mississauga, Canada S76 Full timeReporting to the Manager, the IT Support Specialist provides technical support and service to our valued customers, which includes but not limited to troubleshooting and resolving issues, routine equipment and software maintenance and installation. **KEY ACCOUNTABILITIES**: The following outlines the primary duties and responsibilities for the IT Support...
-
Technical Support Specialist
4 weeks ago
Mississauga, Canada GLOBYZ PHARMA Full timeEducation: Bachelor's degree - Experience: 1 year to less than 2 years **Tasks**: - Identify and solicit potential clients - Assess client's needs and resources and recommend the appropriate goods or services - Develop reports and proposals to illustrate benefits from use of good or service - Prepare and administer sales contracts - Conduct sales...
-
Technical Support Specialist
1 month ago
Mississauga, Canada Navcast Inc. Full time**ESSENTIAL SKILLS AND QUALIFICATIONS** - Highly motivated, adaptable, self-starting and self-managed; prepared for challenging, fast-paced, time-sensitive tasks/work. - Responsive, with an interactive, hands-on approach to identifying, handling and resolving technical and end-user support issues; - Committed to continuous improvement and learning; -...
-
Systems Technical Support Analyst
1 month ago
Mississauga, Canada Synergy IT Solutions Inc. Full timeWork Term: Permanent - Work Language: English - Hours: 30 to 35 hours per week - Education: College/CEGEP - Experience: 1 year to less than 2 years **Work setting**: - Relocation costs not covered by employer - Willing to relocate - Consulting firm - Server farm **Tasks**: - Communicate electronically and in person with computer users experiencing...
-
Technical Support Analyst
2 weeks ago
Mississauga, Canada Services and Housing In the Province Full time**About the Job**: Reporting to the Manager, Information Systems, the Technical Support Analyst will be responsible for providing front-line support to staff for Information System issues. The Analyst will be responsible for setting up staff hardware (laptops, cell phones, etc.) and working closely with the other members of the team to support the network...
-
systems technical support analyst
1 month ago
Mississauga, Canada Synergy IT Solutions Inc. Full timeDurée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 30 to 35 hours per weekEducation: Expérience: EducationCollege/CEGEPWork settingRelocation costs not covered by employerWilling to relocateConsulting firmServer farmTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents...
-
systems technical support analyst
1 month ago
Mississauga, Canada Synergy IT Solutions Inc. Full timeWork Term: PermanentWork Language: EnglishHours: 30 to 35 hours per weekEducation: College/CEGEPExperience: 1 year to less than 2 yearsWork settingRelocation costs not covered by employerWilling to relocateConsulting firmServer farmTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to...
-
IT Support Specialist
1 month ago
Mississauga, Canada Bizerba North America Full timeThe IT Support Specialist's main objective is to provide technical support to Bizerba's internal employees by resolving issues regarding system software/hardware and answering routine questions about technology. Responsibilities include: - Manage computing hardware systems deployment and return process - Manage IT Asset Tracking for hardware - Utilize IT...
-
Technical Sales Support Specialist
9 hours ago
Mississauga, Canada ABB Full time**Technical Sales Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together,...
-
Technical Support Manager
1 month ago
Mississauga, Canada TOA Canada Corporation Full timeJob Description**:Product Support Manager** **Summary**:The position of Product Support Manager is an advanced position in the Product Support Group at TOA Canada Corporation. The Product Support Manager must be able to perform all of the functions of the Product Support and Product Support Specialist positions, plus be able to specialize in a sophisticated...