Technical Services Technician

4 weeks ago


Québec Province, Canada Umano Medical Full time

Umano Medical is waiting for you. Take and manage service calls and make sure to answer and solve customers' problems.
Perform repairs or preventive maintenance on our products at our different customers' sites.
Support product deliveries and commissioning
Participate in the training of service subcontractors and, when required, technical personnel in the hospitals
Handle customer service requests, including complaints. (Process incoming orders for parts or service for Umano Medical products
Follow up on the documentation of all service cases or service requests
Support service clerks and subcontractors at the technical level
Life at Umano Medical
DEC or Bachelor's degree in a related field or any combination of experience and training related to the job
Experience in customer service or after-sales service
Experience in product repair and technical support
Knowledge of Office suite and Outlook



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