Information Technology Product Manager
2 weeks ago
Creates high level project plans and continuously evaluate prioritization with relevant stakeholders
Responsible for providing project and technical guidance, from a Product Owner perspective, to our Genesys Cloud solutions.
Collaborate closely with cross-functional teams to ensure vision, smooth implementation, and strategy of our Genesys Cloud Platform including AI enhancements, integrations and new and leading edge products and solutions.
Own Product (and Project) Management within an Agile Software Development Lifecycle framework
Be familiar working within an Agile SDLC framework, including creating Scrum based work items (writing and planning Epics, Features, User Stories/Requirements), leading Scrum ceremonies such as Daily Standups, Sprint Planning, and Sprint Reviews, and producing appropriate documentation and artifacts
Works closely (within the Stream) with Developer Leads, Developers, Business Analysts, and QA to deliver software needs on Sprint-driven cadences, including work and resource allocations to ensure a healthy balance of work is assigned to all (not under or over provisioned). Product Managers also cover Scrum Master duties when necessary.
Be comfortable with Project Management responsibilities, as leading and running parallel projects – possibly at different stages – within the Stream is expected, and in places where a more traditional Project Management approach is necessary
Provides Mentorship and Leadership to members of the Stream and work with adjacent IT Leaders for resource management (including when more resources are needed) – the position does not have direct reports, but a level of Team Management responsibility for the Stream is expected, given the nature of close Daily interactions
Supports technology upgrade projects including keeping up with supported frameworks, libraries, and platforms at all times
Understands common Software Architecture concepts and designs, and Software Infrastructure concepts
Coordinates Product Releases and life cycle changes with Development, Operations, Support, and other Streams including coordinating cross-Stream impacting Releases and shared Software Components (APIs, Databases)
Be comfortable working with APIs and a Micro-service Architecture based environment, and pulling data from Databases and/or APIs (including SQL)
Acts as the key Subject Matter Expert for the areas owned, working closely with technical resources to triage and resolve any issues
Prioritizes issues vs ongoing/net new work based on urgency, impact, and risks
Responsible for managing overall Telecom day-to-day operations to improve infrastructure costs, performance and end user satisfaction
Implement IT continuous improvement programs
Manage strategic relationships with key IT product and service providers
Provide in depth technical expertise for both tactical and operational initiatives
Provision in close cooperation with third party service provider an IT infrastructure that is suitable for the group to access and use their business applications
Assess the relative impact of IT industry trends to current and future enterprise infrastructure needs and projects
Provision in close cooperation with third party service provider an IT infrastructure that is suitable for the group to access and use their business applications
Assess the relative impact of IT industry trends to current and future enterprise infrastructure needs and projects
Provision in close cooperation with third party service provider an IT infrastructure that is suitable for the group to access and use their business applications
Assess the relative impact of IT industry trends to current and future enterprise infrastructure needs and projects
Ensure knowledge-transfer is achieved by mentoring and training others
Experience with Product Management, Project Management, and Software Development in general
Excellent communication, documentation, and presentation skills, including leadership qualities in terms of influencing, persuading, and inspiring
Comfortable working with technical minded teams about APIs (and Micro-service oriented architecture), Databases (including understanding SQL), Infrastructure concepts (VMs, Networks, Firewalls) and general software building best practices
-
Information Technology Product Manager
2 weeks ago
Toronto, ON, Canada National Consultants Professionals Ltd Full timeDefines product vision and strategy for an offering that meets customer needs, communicating & championing it across the organization.Creates high level project plans and continuously evaluate prioritization with relevant stakeholdersGuides the offering throughout the lifecycle and drives its success through product optimization and timely decision...
-
Information Technology Product Manager
2 weeks ago
Toronto, ON, Canada National Consultants Professionals Ltd Full timeDefines product vision and strategy for an offering that meets customer needs, communicating & championing it across the organization.Creates high level project plans and continuously evaluate prioritization with relevant stakeholdersGuides the offering throughout the lifecycle and drives its success through product optimization and timely decision...
-
Information Technology Product Manager
2 weeks ago
Toronto, ON, Canada National Consultants Professionals Ltd Full timeDefines product vision and strategy for an offering that meets customer needs, communicating & championing it across the organization. Creates high level project plans and continuously evaluate prioritization with relevant stakeholders Guides the offering throughout the lifecycle and drives its success through product optimization and timely decision...
-
Information Technology
3 weeks ago
Toronto, Canada Sunwing Vacations Group Full time**About Us**: **The Opportunity**: Under Sunwing Vacations, we are looking for a IT Product Manager to join us in making vacation dreams come true. As an IT Product Manager, you will oversee the commercial success of Contact Centre technology within the Genesys CcaaS Platform. This role involves managing all stages of the product life cycle, from ideation...
-
Product Manager, It
4 days ago
Toronto, Canada Bridgemarq Real Estate Services Manager Limited Full timeStatus: Full time About RPS Real Property Solutions - At RPS we thrive on finding incredibly smart home and neighborhood real estate intelligence and insights for our customers to help add value to the home journey, we find, understand, and overcome the barriers that keep the business from delivering a positive customer experience. We are a team who shares...
-
Product Manager
2 weeks ago
Toronto, Canada Information Services Corporation Full timeCompany Name: ESC Corporate Services Ltd. We are ESC, an experienced provider that delivers solutions uniting public records data, customer authentication, corporate services, collateral management, asset recovery, and accounts receivable management which support registration, due diligence, and lending practices of clients across Canada. Our people are...
-
Salesforce Delivery Lead
3 weeks ago
Toronto, Canada Product and Technology Full time**Job no**: 521844 **Brand**: Product and Technology **Work type**: Full time, Hybrid **Location**: Ontario **Categories**: Operations & Professional Services, Information & Technology **Salesforce Delivery Lead** Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, which is...
-
Information Technology Manager
1 month ago
Mississauga, ON, Canada EightSix Network Inc Full timeWe are looking for a dynamic and experienced IT Manager to lead our IT department. The IT Manager will be responsible for overseeing all aspects of our organization's technology infrastructure, ensuring the smooth operation of IT systems, and providing strategic direction for future IT initiatives including but not limited to hardware, software,...
-
Senior Product Manager
2 months ago
Toronto, ON, Canada Atlas Technology Solutions Full timeAs a Senior Product Manager specializing in Payments, you will play a pivotal role in shaping the future of our integrated payment solutions within our HR technology suite. You will be responsible for driving the vision, strategy, and execution of our payment functionalities, ensuring they seamlessly integrate with payroll, finance, and other core HR...
-
Information Technology Manager
1 month ago
Mississauga, ON, Canada Cotton Candy Inc. Full timeWe are looking for a dynamic and experienced IT Manager to lead our IT department. The IT Manager will be responsible for overseeing all aspects of our organization's technology infrastructure, ensuring the smooth operation of IT systems, and providing strategic direction for future IT initiatives including but not limited to hardware, software, networks and...
-
Information Technology Manager
1 month ago
Mississauga, ON, Canada Cotton Candy Inc. Full timeWe are looking for a dynamic and experienced IT Manager to lead our IT department. The IT Manager will be responsible for overseeing all aspects of our organization's technology infrastructure, ensuring the smooth operation of IT systems, and providing strategic direction for future IT initiatives including but not limited to hardware, software, networks and...
-
Information Technology Project Manager
1 month ago
Toronto, ON, Canada EightSix Network Inc Full timeRole Summary: The Project Manager, IT is responsible for leveraging technology to enhance our core capabilities and maximize business outcomes. This role involves leading the digital delivery portfolio, focusing on systems, data, and automation to ensure the successful end-to-end delivery of multiple IT transformation projects. Key Responsibilities: ...
-
Information Technology Manager
1 month ago
Mississauga, ON, Canada Cotton Candy Inc. Full timeWe are looking for a dynamic and experienced IT Manager to lead our IT department. The IT Manager will be responsible for overseeing all aspects of our organization's technology infrastructure, ensuring the smooth operation of IT systems, and providing strategic direction for future IT initiatives including but not limited to hardware, software,...
-
Information Technology Project Manager
1 month ago
Toronto, ON, Canada Bevertec Full timeJob Title: IT Project ManagerLocation: Scarborough, ONType: PermanentRole Summary: The Project Manager, IT is responsible for leveraging technology to enhance our core capabilities and maximize business outcomes. This role involves leading the digital delivery portfolio, focusing on systems, data, and automation to ensure the successful end-to-end delivery...
-
Information Technology Project Manager
1 month ago
Toronto, ON, Canada Bevertec Full timeJob Title: IT Project ManagerLocation: Scarborough, ONType: PermanentRole Summary: The Project Manager, IT is responsible for leveraging technology to enhance our core capabilities and maximize business outcomes. This role involves leading the digital delivery portfolio, focusing on systems, data, and automation to ensure the successful end-to-end delivery...
-
Salesforce Business Analyst
3 weeks ago
Toronto, Canada Product and Technology Full time**Job no**: 521847 **Brand**: Product and Technology **Work type**: Full time, Hybrid **Location**: Ontario **Categories**: Operations & Professional Services, Information & Technology **Salesforce Business Analyst** Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, which is...
-
Information Technology
2 months ago
Toronto, Canada CB Canada Full timeInformation Technology - Project Manager On behalf of our client in the Professional Services Sector, PROCOM is looking for an Information Technology - Project Manager. Information Technology - Project Manager – Job Description Facilitate and organize internal stakeholder sessions to understand products, assess operational needs, identify...
-
Information Technology
3 weeks ago
Toronto, Canada CB Canada Full timeInformation Technology - Project Manager On behalf of our client in the Professional Services Sector, PROCOM is looking for an Information Technology - Project Manager. Information Technology - Project Manager – Job Description Facilitate and organize internal stakeholder sessions to understand products, assess operational needs, identify...
-
Information Technology Product Manager
2 weeks ago
Toronto, Canada National Consultants Professionals Ltd Full timeDefines product vision and strategy for an offering that meets customer needs, communicating & championing it across the organization.Creates high level project plans and continuously evaluate prioritization with relevant stakeholdersGuides the offering throughout the lifecycle and drives its success through product optimization and timely decision...
-
Information Technology Product Manager
2 weeks ago
Toronto, Canada National Consultants Professionals Ltd Full timeDefines product vision and strategy for an offering that meets customer needs, communicating & championing it across the organization. Creates high level project plans and continuously evaluate prioritization with relevant stakeholders Guides the offering throughout the lifecycle and drives its success through product optimization and timely decision making...
