Sales Manager

3 weeks ago

Ontario, Canada Sales Talent Agency Inc. Full time

Our client is focused on building the most comprehensive & extensible event management platform to help planners create incredible event experiences. They believe that live events bring people together to enable change, and they can have a huge impact on enabling success for events and their attendees. They've already changed how 30,000+ events in 70+ countries use technology at their events, and they're looking forward to influencing hundreds of thousands of future events. Their teams sell into event management organization, corporations, and associations to support with the end to end software needed to run a successful event.

They are a dynamic and innovative leader in the event management software industry. Their cutting-edge solutions empower event organizers to seamlessly plan, execute, and analyze events of all scales. With a focus on user-friendly interfaces and robust functionalities, they are dedicated to revolutionizing the way events are managed. As they continue to grow, they are seeking a skilled and motivated Sales Manager to oversee their North American sales team and drive revenue growth through strategic sales initiatives.

You will become the driving force behind our growth story They're on the lookout for a passionate leader to inspire and guide their Account Management team towards unprecedented success. As they strive to expand their revenue, your role will be pivotal in guiding the team to expand their footprint within their existing customer base through upsell, cross-sell and renewal opportunities.

The Role

People Development & Team Building

  • Coach & develop a team of 4 to 6 account managers responsible for contract retention and expansion
  • Develop team performance via weekly 1:1s, call reviews and other training initiatives
  • Act as a hiring manager for eventual team growth opportunities, oversee the full-cycle onboarding & training of all new hires
  • Create professional development opportunities for team members

Product Adoption and Revenue Growth

  • Plan and run initiatives to promote product adoption, value creation, account and revenue retention
  • Build and manage initiatives to promote customer product adoption increase
  • Manage processes and campaigns to support the team in identifying, qualifying and closing expansion opportunities

Sales Pipeline Management

  • Provide a weekly bottom-up forecast with a goal of 90%+ accuracy
  • Work with the account management team to maintain a clean and strong pipeline to hit NRR and AR goals
  • Use data-driven insights to address coachable areas (execution rate, growth rate, ADS, etc)
  • Create, communicate, and manage quarterly objectives and quotas, and provide weekly progress updates

Process Improvement

  • Identify areas of opportunity whereby sales processes may be improved for your team, preparing any enablement materials or resources as necessary
  • Own the ongoing maintenance of the AM Team Dashboard to ensure the team is following a prioritized workflow
  • Build & interpret relevant sales reports to help inform decision-making
  • Collaborate with other departments to address inefficiencies, challenges & opportunities

Your Qualifications:

  • Minimum 2 years of leadership experience in Hospitality and/or Technology Industry
  • Proven track-record for meeting or exceeding targets as an individual contributor in Sales, Account Management and/or Customer Success (min. 2 years tenure as individual contributor)
  • Experience using HubSpot CRM/SFDC, LinkedIn Sales Navigator is a plus
  • Familiarity with consultative selling methodologies like Sandler, GAP Selling is a plus .

Benefits

  • Total Compensation: Competitive base compensation, bonus, Stock Options, and benefits
  • Time-Off: 3-weeks vacation + 1-week sick days + 3-summer days + your birthday is a holiday + opportunities to meet your co-workers in person throughout the year
  • Benefits: Dental, Health, Life, Mental Health Consultations (InkBlot)
  • Tools: Top-of-the-line hardware
  • Remote

Want to stay in the loop? We regularly share our open roles, tips for job seekers, and go-to-market-focused insights on our LinkedIn page. You can follow us here.

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