Banking Collections/Customer Service Agent

2 weeks ago

Montréal QC, Canada National Bank Full time €24

Youtube Video
As a Collection Agent, you’ll suggest payment agreements to clients to help contribute to their financial health Join our Collection team and make a difference in people’s lives. 50/hour with two salary increases projected in the first year.  Our Client Contact centre is open Monday to Friday from 8:00 a.m. You’ll work full time from Monday to Friday from 11:30 a.m. to 8:00 p.m. except during the first weeks because training takes place during the day.
We work together to help our clients and your colleagues achieve their goals. We know we can count on our colleagues to share knowledge and help one another. 
You’ll start with a training program lasting 3 to 4 months at the office. Your on-the-job training will focus on how to help clients over the phone and you'll be supported by a trainer-coach.
We encourage our employees’ development and offer numerous career opportunities, including a career development plan with our internal career counsellors, ongoing coaching and the possibility of paid external training.
Customer service and advisory experience
Aptitude for building strong relationships and proactively establishing ties with clients
Bilingualism (English/French) because the sector works with English-speaking and French-speaking clients
#Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
Flexible group insurance
Generous pension plan
Preferential banking services
Opportunities to get involved in community initiatives
Telemedicine service
Virtual sleep clinic
Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.

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