Manager - Business Operations & Planning

4 weeks ago

Toronto ON, Canada Windmill Microlending Full time

Windmill Microlending enables immigrants and refugees to build careers in Canada while reducing poverty and labour shortages. We do this by offering affordable loans along with career assessment coaching, financial literacy training, and mentorship for newcomers who lack access to mainstream credit.

Since 2005, Windmill has provided over 10,000 loans to clients in healthcare, IT, financial services, law, engineering, and many other fields to triple their incomes as a result of our affordable loans and support. Windmill is a registered Canadian charity supported by donations and community bonds from the private sector and grants from the public sector.

Windmill Microlending is seeking a goal-oriented, self-motivated, high-capacity individual to serve as the Operations Coordinator in our Toronto office. The successful candidate in this role will be responsible for day-to-day coordination of operational activities, event support for our operations and development teams, and ensuring compliance with Windmill’s standards and procedures.

This full-time position is based out of our Toronto office and reports to the Manager, Operations. Assisting the Manager, Operations in day-to-day coordination of business operational activities
Coordinating project tasks to ensure delivery within allotted budget and timelines
Assisting with annual legal, ISC, and government filings across Canada
Project management to streamline operational items, and administrating tactics to support Windmill’s management system and human resources
Maintaining clear and accurate standard operating procedure documents for reference and training purposes
Maintaining accurate records for legal projects
Supporting the Data team with the administration of the internal knowledge base
Assisting with travel, accommodations and visa reconciliation for the National Director, Operations on a monthly basis
Overseeing the inventory and distribution of Windmill swag in collaboration with the National Director of Operations, and the Marketing team

Coordinating event briefs, venues, caterers, programs, speakers, vendors, invitations, RSVPs, audio-visual needs and all other details.
Administrative Support for the Toronto Office (5%)
Plan and organize office social events, and team meetings, as determined by the National Director, Operations, and the National Director, Philanthropy and Campaigns
Provide administrative support for the Toronto office
Onsite support for issues related to Toronto office building management, and local suppliers
Manage incoming and outgoing mail; Co-manage office and kitchen supplies, and general tidiness within the office

Demonstrates resourcefulness in setting priorities, managing multiple tasks simultaneously, and proposing new ways of creating efficiencies.
Flexible and team-oriented, taking pride in setting others up for success and meeting new challenges and change with positivity.
Experienced with event production from initial planning through execution and strategic post-event follow-up.
Technical aptitude, confidence and skill with computers and software
Excellent written and verbal communication skills in English required. Bilingualism is an asset.
Bachelor’s Degree or Equivalent Education/Experience
Experience in a non-profit environment either as an employee or volunteer is an asset
Advanced MS Office skills (Word, Excel, PowerPoint, SharePoint and Outlook)

Shared open office space
Full-time (40 hours/week)
Flexibility to work outside of regular business hours due to meetings, events, emergencies

No phone calls, please.

Adhering to Canada’s Human Rights Code, Windmill grants equal employment opportunity to all qualified persons without regard to race, creed, colour, gender identity or expression, disability, sexual orientation, family status, marital status, citizenship, ancestry, ethnic origin, age or place of origin. We celebrate diversity and are committed to creating an inclusive environment for all employees and are committed to the government of Canada’s 50-30 Challenge;

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