Manager, Operations Planning

1 month ago

Toronto, Canada Dentalcorp Canada Full time

Who you are

You are a service-oriented individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You are a skilled and motivated professional with a passion for operational planning and data analysis. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams. As an individual who is driven by excellence, you are eager to contribute to the success of one of Canada’s Best Managed companies.

Key Responsibilities:

- Budgeting and Planning: Collaborate with the Operations and FP&A Teams to develop and monitor annual budgets, as well as improve and streamline the budgeting and planning process.
- Forecasting and Performance Tracking: Analyze and communicate trends, performance indicators and practice productivity to help steer corrective actions when required.
- Scheduling and Performance Tracking: Analyze results and develop plans for the Operations Field team to mitigate gaps and drive change in scheduling compliance and management of labour spend to budget.
- Operations Scorecard Development: Leverage existing data sources from varying functional areas to track key performance indicators (KPIs), and to create action-oriented insights. Engage with cross-functional teams to understand their requirements and ensure the scorecard provides valuable insights for decision-making.
- Data Analysis: Conduct thorough data analysis to identify trends, patterns, and areas for improvement within the Operations department. Utilize analytical tools and techniques to extract actionable insights from large datasets and present findings in a clear and concise manner.
- Cross-Functional Collaboration: Collaborate with various departments, including Finance, Operations, HR and other relevant stakeholders, to gather data, share insights, and create data-based decisions.
- Process Improvement: Continuously identify opportunities to optimize and enhance the financial planning and reporting processes. Implement improvements that increase efficiency, accuracy, and effectiveness in the budgeting and performance evaluation procedures.
- Reporting and Presentations: Prepare and present regular reports, dashboards, and presentations to share financial and operational performance updates with stakeholders. Tailor the information to suit different audiences and support decision-making at all levels of the organization.
- Build effective partnerships with internal and external stakeholders to provide excellent support to our practice community.

What we’re looking for
- At least 5 to 7 years of analytical work experience with degree in business, engineering or equivalent.
- Experience in multi-unit retail and/or healthcare budgeting / planning experience is required
- Experience working with workforce management systems and/or Workday is a plus.
- Highly curious and self-motivated problem solver
- Ability to find and define problems, understand business impact, identify solutions and provide recommendations for corrective action
- Strong influencing skills to drive positive change and collaboration across cross-functional teams
- Excellent communicator, presenter with excellent interpersonal skills
- Excellent computer skills with high proficiency in Microsoft Office (Excel, PowerPoint, Visio, Word, Outlook)
- Highly service-oriented with exceptional organizational and follow up skills
- Proven ability to and enjoy working in a highly dynamic and fast paced environment
- Ability to live and champion the dentalcorp values (Integrity, Collaboration, Innovation and Excellence) with every interaction

About dentalcorp

dentalcorp is focused on acquiring and partnering with leading, growth-oriented general and specialist dental clinics across Canada. Our unique value proposition allows our dentist Partners to retain their clinical and operating autonomy while we inspire them to achieve ambitious personal and professional growth. Our unprecedented strategic insights and expertise place our Partners at the forefront of delivering optimal patient care.
- recruitment/selection_
- process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted._

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