Hotel Guest Service Agent Full Time

Found in: Jooble CA O C2 - 1 week ago


Toronto ON, Canada Drake Art Full time

Celebrating its 20th anniversary this year, The Drake is a growing Canadian hospitality brand focused on lifestyle hotels, food + drink and special events. we believe culture and community matter and are committed to an exceptional hospitality experience delivered in our signature style; We value honesty and spontaneity because that's the stuff of real connection and believe that hospitality is an act of care. The Drake Hotel (Toronto), Drake Devonshire Inn (Wellington, Prince Edward County), and Drake Motor Inn (Wellington, Prince Edward County) are each reflective of their respective neighbourhoods as inclusive hubs for unique and diverse experiences through art, culture and hospitality with great seasonal menus, a robust cocktail list, carefully curated curiosities, and genuine hospitality excellence for all. 
We are currently seeking a Guest Service Agent to join our dynamic Hotel Team. This is a dream position for an energetic + passionate individual seeking to build their hotel + hospitality career as part of a small team with a focus on providing world-class service to our guests.
Ensures all aspects of room reservation protocol are followed, including bookings, confirmations + cancellation policies,
Follows Drake check in and out procedures, ensuring mandatory details are covered while building genuine rapport + relationships with guests.
Responsible for monitoring hotel lobby cleanliness and to participate in maintaining high standards of cleanliness at all times.
Has to be available to work weekends.

Previous experience as a Guest Service Agent
A genuine love of hospitality + a warm engaging spirit
We pride ourselves in providing strong leadership and development opportunities for passionate hospitality professionals who are looking to build rewarding, long-term careers. Drake offers a competitive compensation, bonus, and benefits package, training programs and other unique perks, as part of joining our team.
The Drake Hotel is an equal opportunity employer. We are committed to fostering a positive, supportive, and creative environment at Drake Hotel Properties that promotes equity, inclusiveness and diversity. refugees, newcomers, and immigrant persons; two-spirit, LGBTQ+ and gender non-binary persons, and persons with disabilities.


  • Guest Service Agent

    Found in: Talent CA C2 - 1 week ago


    Toronto, Canada Skye Hotel Full time

    Guest Service AgentIndulge in a sanctuary where every aspect caters to your comfort. At Skye Hotel, we’ve crafted an oasis of luxury, complemented by surroundings that invite exploration. Immerse yourself in unparalleled comfort, both within our walls and in the vibrant locale that surrounds Skye Hotel. Be a part of opening one of the most unique Hotel...


  • Toronto, Canada Ace Hotel Toronto Full time

    Begin at the beginning. Ace Hotel Toronto seeks kind, curious and industrious humans to join our family. Ace Hotel Toronto is our first-ever home in Canada, in the heart of the Fashion District, near St. Andrew’s Market and Playground. Our Guest Services Agent is responsible for all things Guest Service for the hotel. Assisting guests with luggage,...

  • Guest Service Agent

    Found in: beBee S CA - 3 weeks ago


    Toronto, Canada Hilton Toronto Full time

    DescriptionA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience...

  • Reservations Agent

    4 days ago


    Toronto, Canada Chelsea Hotel Full time

    Job Summary Reservations Agent sell the Chelsea Hotel to potential guests in a professional manner while maintaining current call quality standards and achieving monthly goals. **MyGuest** *** - Answer all incoming calls according to call handling standards. Ensuring we exceed callers expectations with service by being welcoming and engaging. Provide...

  • Guest Service Agent

    Found in: beBee jobs CA - 2 weeks ago


    Toronto, Ontario, Canada Hilton Full time

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

  • Guest Service Agent

    Found in: beBee jobs CA - 2 weeks ago


    Toronto, Ontario, Canada Hilton Toronto Full time

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

  • Guest Service Agent

    Found in: Jooble CA O C2 - 1 week ago


    Toronto, ON, Canada Drake Art Full time

    Celebrating its 20th anniversary this year, The Drake is a growing Canadian hospitality brand focused on lifestyle hotels, food + drink and special events. We’re more than a place to sleep, eat + drink; we believe culture and community matter and are committed to an exceptional hospitality experience delivered in our signature style; one that is genuine,...


  • Toronto, Canada The Hazelton Hotel Full time

    We are seeking to recruit an enthusiastic PBX/Reservations Agent, who has the ability to deliver 5* service at all times. It is essential to have a positive, ‘can do’ attitude and great attention to detail. We are looking for someone who works well in a team and has excellent communication skills. **Primary Responsibilities** - Answer all incoming calls...

  • Guest Service Agent

    5 days ago


    Toronto, Canada The Drake Full time

    Celebrating its 20th anniversary this year, The Drake is a growing Canadian hospitality brand focused on lifestyle hotels, food + drink and special events. We’re more than a place to sleep, eat + drink; we believe culture and community matter and are committed to an exceptional hospitality experience delivered in our signature style; one that is genuine,...

  • Guest Service Agent

    7 days ago


    Toronto, Canada Town Inn Suites Full time

    **Guest Service Agent Job Description**: - Maintain the highest level of customer service at all times. - Anticipate and address guest needs and provide assistance as required. - Perform accurate check-in and check-out procedures. - Answer the phone in a timely and professional manner. - Make reservations over the phone and in person. - Post charges,...

  • Guest Service Agent

    Found in: Talent CA C2 - 1 week ago


    Toronto, Canada The Drake Full time

    Celebrating its 20th anniversary this year, The Drake is a growing Canadian hospitality brand focused on lifestyle hotels, food + drink and special events. We’re more than a place to sleep, eat + drink; we believe culture and community matter and are committed to an exceptional hospitality experience delivered in our signature style; one that is genuine,...

  • Guest Services Manager

    22 hours ago


    Toronto, Canada The Hazelton Hotel Full time

    **Responsibilities**: - Respond to and follow up on any guest or employee issues as they arise in the absence of senior management. - Communicate hotel policies and departmental expectations to the Front Office Team (Front Desk, Bell/Door/Valet and Concierge). - Communicate effectively with all departments to ensure seamless service for our guests and a...

  • Hotel Guest Services Manager

    Found in: Jooble CA O C2 - 2 weeks ago


    Hamilton, ON, Canada Carmen's Group Full time

    We are seeking a dynamic, personable, and passionate hospitality professional to join our C Hotel leadership team as our Guest ServicesManager! As a member of our team of champions, you will gain meaningful work experience in a welcoming and exciting environment where we lead by example and work together to deliver extraordinary experiences. You will be...


  • Toronto, Canada The Hazelton Hotel Full time

    To make a positive impact on guest experiences throughout the reservation process and their entire stay, while also setting a positive example for all colleagues! **Primary Responsibilities** - Be thoroughly knowledgeable of the property’s features and events. - Take hotel reservation calls, anticipating guests needs while striving to provide service to...


  • Toronto, Canada One King West Hotel & Residence Full time

    **ESSENTIAL DUTIES AND RESPONSIBILITIES**: - Required to work overnight shifts. - Respond to internal and external guests requests - Responsible for maintaining high and consistent level of Guest Services - Acknowledge guest complaints and ensure guests needs are met - Execute guest check-ins, check-outs and reservations - Answer telephone calls and guest...

  • Hotels Coordinator, Programme

    Found in: Jooble CA O C2 - 2 days ago


    Toronto, ON, Canada Knewin Full time

    HOTELS COORDINATOR, PROGRAMME & GUEST SERVICES Contract Full-time Programme and Guest Services, Programming Division TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home - TIFF...


  • Toronto, Canada TORONTO INTERNATIONAL FILM FESTIVAL Full time

    **HOTELS COORDINATOR, PROGRAMME & GUEST SERVICES** **Contract** **Full-time** **Programme and Guest Services, Programming Division** TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our...

  • Guest Services Manager

    Found in: Jooble CA O C2 - 2 weeks ago


    Hamilton, ON, Canada Carmen's Group Full time

    We are seeking a dynamic, personable, and passionate hospitality professional to join our C Hotel leadership team as our Guest ServicesManager! As a member of our team of champions, you will gain meaningful work experience in a welcoming and exciting environment where we lead by example and work together to deliver extraordinary experiences. You will be...

  • Guest Service Agent

    Found in: beBee jobs CA - 2 weeks ago


    Toronto, Ontario, Canada Sodexo Canada Ltd Full time

    Welcoming guests as they arrive at the property and making a positive first impressionChecking guests in, issuing cards, and showing visitors to their destinationMonitoring phones and e-mails to assist guests and address their questions before, during, and after their stayTelling guests about special features, such as the spa, on-site restaurants, and any...

  • Guest Service Agent

    Found in: beBee S CA - 2 weeks ago


    Toronto, Canada Sodexo Canada Ltd Full time

    Welcoming guests as they arrive at the property and making a positive first impressionChecking guests in, issuing cards, and showing visitors to their destinationMonitoring phones and e-mails to assist guests and address their questions before, during, and after their stayTelling guests about special features, such as the spa, on-site restaurants, and any...