Customer Support Specialist
3 days ago
We are searching for a Customer Support Specialist to join our family. This highly
motivated individual would be responsible for maintaining existing client relations and
managing their orders.
About us:
APF Marketing is a front runner in the promotional products industry with a
manufacturing facility in Montreal and an established importing department working
closely to support our network of distributors.
Summary of Duties
Manage and support both French and English-speaking clients’ inquiries and orders.
Specific responsibilities:
Prepare quotations and order confirmations.
Processing orders using our CRM System
Coordinate orders with production and graphics department.
Update customers with deliveries and production timelines.
Promote company product and services.
Requirements / Additional skills:
• A minimum of 3-5 years in customer service or relations.
• Have both strong written and oral communication skills in French and English
• Able to work independently
• Ability to multitask
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