Current jobs related to Technical Support Specialist - Canada - Universal Support Systems Ltd


  • Canada Crossover Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Crossover. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our clients, focusing on complex issues that require human expertise and AI capabilities.Key ResponsibilitiesIntegrate technical human expertise and AI...


  • Canada Crossover Full time

    Job SummaryAs a Technical Support Specialist at Crossover, you will be responsible for delivering exceptional customer support by integrating technical human expertise and AI capabilities to resolve complex issues. You will work closely with our AI systems to analyze and resolve tickets, providing human expertise where AI falls short. This role requires a...


  • Canada 2K Full time

    Join Our Team as a Technical Communications SpecialistWe are seeking a highly skilled Technical Communications Specialist to join our Communications and Engagement team at Keywords. As a key member of our team, you will play a crucial role in revamping our SharePoint pages, integrating ServiceNow with our existing systems, and ensuring that our communication...


  • Canada 2K Full time

    Join Our Team as a Technical Communications SpecialistWe are seeking a highly skilled Technical Communications Specialist to join our Communications and Engagement team at Keywords. As a key member of our team, you will play a crucial role in revamping our SharePoint pages, integrating ServiceNow with our existing systems, and ensuring that our communication...


  • Canada StackAdapt Full time

    About StackAdaptStackAdapt is a self-serve advertising platform that specializes in multi-channel solutions, empowering hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance every day.Job DescriptionWe're seeking a talented Technical Solutions Specialist to join our team. As a Technical Solutions Specialist, you...


  • Canada 2K Full time

    Job Title: Technical Communications SpecialistWe are seeking an experienced Technical Communications Specialist to join our Communications and Engagement team at Keywords Studios. As a key member of our team, you will play a crucial role in revamping our SharePoint pages, integrating ServiceNow with our existing systems, and ensuring that our communication...


  • Canada StackAdapt Full time

    About the RoleStackAdapt is seeking a skilled Technical Solutions Specialist to join our team. As a key member of our technical support team, you will be responsible for providing expert technical guidance and support to our clients and internal teams.Key ResponsibilitiesInvestigate and resolve technical issues and client inquiriesCollaborate with technical...


  • Canada Evertz Full time

    Job Title: Customer Support SpecialistEvertz is a leading global manufacturer of broadcast equipment and solutions, and we are currently seeking a highly skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for providing technical support to our customers worldwide, ensuring that they receive the...


  • Canada Evertz Full time

    Job Title: Customer Support SpecialistEvertz is a leading global manufacturer of broadcast equipment and solutions, and we are currently seeking a highly skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for providing technical support to our customers worldwide, ensuring that they receive the...


  • Canada Canadian Partnership for Women and Children Full time

    Job Title: Gender Equality and SRHR Technical AdvisorWe are seeking a highly skilled and experienced Gender Equality and SRHR Technical Advisor to join our team at Canadian Partnership for Women and Children. This is a fixed-term, full-time contract position (5 years) that requires a strong background in gender programming and SRHR.Job Summary:The successful...


  • Canada Amazon Full time

    Job Title: Technical Support ScientistAmazon is seeking a highly skilled Technical Support Scientist to join our team. As a key member of our organization, you will be responsible for building AI/GenAI experiences and foundations for Kumo Intelligent Tooling.About the RoleWe are looking for a Principal Scientist to spearhead the AI revolution through...


  • Canada Amazon Full time

    Job Title: Technical Support ScientistAmazon is seeking a highly skilled Technical Support Scientist to join our team. As a key member of our organization, you will be responsible for building AI/GenAI experiences and foundations for Kumo Intelligent Tooling.About the RoleWe are looking for a Principal Scientist to spearhead the AI revolution through...


  • Canada Evertz Full time

    Job Title: Customer Support SpecialistWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at Evertz. As a key member of our customer support team, you will be responsible for providing technical support to our customers worldwide.Key Responsibilities:Provide direct technical support to customers via phone, email, and...


  • Canada Evertz Full time

    Job Title: Customer Support SpecialistWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at Evertz. As a key member of our customer support team, you will be responsible for providing technical support to our customers worldwide.Key Responsibilities:Provide direct technical support to customers via phone, email, and...


  • Canada Evertz Full time

    Job Title: Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at Evertz. As a key member of our customer support team, you will be responsible for providing technical guidance and support to our customers worldwide.Key Responsibilities:Provide technical support to customers via phone, email, and remote...


  • Canada Evertz Full time

    Job Title: Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at Evertz. As a key member of our customer support team, you will be responsible for providing technical guidance and support to our customers worldwide.Key Responsibilities:Provide technical support to customers via phone, email, and remote...


  • Canada Evertz Full time

    Job Title: Customer Support SpecialistWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at Evertz. As a key member of our customer support team, you will be responsible for providing technical support to our customers worldwide.Key Responsibilities:Provide direct technical support to customers via phone, email, and...


  • Canada Evertz Full time

    Job Title: Customer Support SpecialistWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at Evertz. As a key member of our customer support team, you will be responsible for providing technical support to our customers worldwide.Key Responsibilities:Provide direct technical support to customers via phone, email, and...


  • Canada Evertz Full time

    Job Title: Customer Support SpecialistWe are seeking a highly skilled and enthusiastic Customer Support Specialist to join our team at Evertz. As a key member of our customer support team, you will be responsible for providing technical guidance and support to our customers worldwide.Key Responsibilities:Provide direct technical support to customers via...


  • Canada Evertz Full time

    Job Title: Customer Support SpecialistWe are seeking a highly skilled and enthusiastic Customer Support Specialist to join our team at Evertz. As a key member of our customer support team, you will be responsible for providing technical guidance and support to our customers worldwide.Key Responsibilities:Provide direct technical support to customers via...

Technical Support Specialist

2 months ago


Canada Universal Support Systems Ltd Full time
Job Title: Technical Support Specialist

Universal Support Systems Ltd is seeking a highly skilled Technical Support Specialist to join our team.

Job Summary:

We are looking for a technical support specialist to provide first- and second-line technical support to internal and external end-users. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Provide technical support to end-users via phone, email, and in-person
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Document and track technical issues using Service Now
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain knowledge of technical systems and software

Requirements:

  • Strong technical skills and knowledge of IT systems and software
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Strong problem-solving and analytical skills
  • Relevant certifications (ITIL, M365 Modern Work, etc.)

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

About Us:

Universal Support Systems Ltd is a leading provider of technical support services. We are committed to delivering exceptional service to our clients and are seeking a talented and motivated individual to join our team.