Account Partner
4 weeks ago
Client Service Partner
Monday-Friday, 9:00am - 6:00pm AST
As a Client Service Partner, you will be responsible for working with taking and fulfilling orders, as well as managing a portfolio of domain names. This role would suit someone who is internet savvy and seeking a career working with cutting edge technology and global internet branding.
Building and maintaining client relationships by providing excellent customer service to both internal and external clients
Providing service support for accounts (handling service issues, invoicing questions and research for individual client requests)
Managing a portfolio of domain names, trademarks and brand protection business to help protect and secure their global internet brands
Working with vendors to resolve technical issues and identifying new revenue opportunities/enhancements to product offerings
Assisting Product Manager with brand launches, problem-solving, product development and troubleshooting
Research and analysis of customer data
Conducting online demonstrations for clients and sales staff
What technical skills, experience, and qualifications do you need?
Experience in a similar customer service orientated role is advantageous
Strong Microsoft Office skills including MS Excel, Word and Outlook
Previous experience of producing quality results with a high attention to detail
Bilingual skills are a plus
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