Computer Support Technician

3 weeks ago


Oakville ON, Canada Aplin & Martin Consultants Ltd. Full time

Aplin Martin is a full-service Civil Engineering, Architecture, Planning, and Survey company, celebrating over 55 years of success in making sustainable communities a reality across Canada. Over the five decades, the Aplin Martin family has grown into a multi-disciplinary firm of 250+ talented and dedicated professionals delivering innovative and practical design solutions, approval strategies, and project management services to our clients in BC, AB, and ON. Aplin Martin has been recognized numerous times and has received the Project of the Year award from the Public Works Association of BC.

Position Overview:

The Computer Support Technician provides on-site and remote-office technical support service. Including installation, configuration and problem resolution for company systems and service. Provides technical support on operational or maintenance aspects of system equipment and services. Serves as a contact on technical and service-related problems. The Computer Support Technician will work under the supervision of the IT Manager.

Duties and Responsibilities:

• Monitors and responds to service requests within Aplin & Martin and Murray & Associate offices.
• Resolves technical problems with hardware, software and connectivity.
• Sets up and configures user workstations and equipment.
• Maintain current and accurate inventory of computer hardware, software and resources.
• Troubleshoot and resolve any and all hardware, software and network systems issues to ensure maximum uptime of critical systems including Internet access.
• Ensuring nightly backup, security, virus protection, and licensed software is in place.
• Setup and manage user profile accounts
• Troubleshoots staff issues while maintaining system services within reasonable time.
• Participates in the configuration and support of internal systems.
• Supports installation and implementation of connectivity and system products.
• Troubleshoots and resolves any and all hardware, software and network system issues to ensure maximum uptime of critical systems.
• Participates with On-call after hours service responsibilities.

Skills and Qualifications:

  • Post-secondary diploma in Computer Systems, Computer Sciences, or related program.
  • 3+ years’ experience configuring/troubleshooting computer systems and networks in a small or medium sized corporate environment.
  • Knowledge of computer hardware, network administration, computer troubleshooting, and computer security practices.
  • Proven skills to troubleshoot and maintain IT system services, administer user accounts and ability to perform installation, setup, and maintenance of software, and hardware.
  • Working experience with Windows systems.
  • Knowledge and experience working with Server Virtualization (HyperV, VMWare or Citrix Systems) is considered beneficial.
  • Must have class 5 driver license as occasional travel will be required to the satellite offices.
  • Desktop / Laptop/Tablet Hardware support.
  • Common Application Support
  • Workstation Networking.
  • Network Infrastructure.
  • Printer/Peripheral support.
  • Wireless Networking.
  • Strong organizational skills and customer service skills.
  • Strong problem-solving skills: identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

Why Work for Aplin Martin:

  • Competitive salary commensurate with qualifications, skills, and experience
  • Extended medical, dental and vision benefits
  • Life and disability insurance
  • Group RRSP
  • Employee Assistance Program
  • Paid time off
  • Educational allowances for professional development
  • Social and team building events.
  • Friendly and supportive team that works hard and plays hard.
#J-18808-Ljbffr

  • Oakville, Canada Aplin Martin Full time

    Aplin Martin is a full-service Civil Engineering, Architecture, Planning, and Survey company, celebrating over 55 years of success in making sustainable communities a reality across Canada. Over the five decades, the Aplin Martin family has grown into a multi-disciplinary firm of 250+ talented and dedicated professionals delivering innovative and practical...


  • Oakville, Canada Aplin & Martin Consultants Ltd. Full time

    Aplin Martin is a full-service Civil Engineering, Architecture, Planning, and Survey company, celebrating over 55 years of success in making sustainable communities a reality across Canada. Over the five decades, the Aplin Martin family has grown into a multi-disciplinary firm of 250+ talented and dedicated professionals delivering innovative and practical...


  • Oakville, Canada Aplin & Martin Consultants Ltd. Full time

    Aplin Martin is a full-service Civil Engineering, Architecture, Planning, and Survey company, celebrating over 55 years of success in making sustainable communities a reality across Canada. Over the five decades, the Aplin Martin family has grown into a multi-disciplinary firm of 250+ talented and dedicated professionals delivering innovative and practical...


  • Oakville, Canada Aplin & Martin Consultants Ltd. Full time

    Aplin Martin is a full-service Civil Engineering, Architecture, Planning, and Survey company, celebrating over 55 years of success in making sustainable communities a reality across Canada. Over the five decades, the Aplin Martin family has grown into a multi-disciplinary firm of 250+ talented and dedicated professionals delivering innovative and practical...


  • Niagara-on-the-Lake, Canada Niagara Computer Systems Full time

    **Position**: Assistant Manager - Technician **Location**: Virgil, Ontario, Canada **Job Type**: Full-Time **About Us**: We are a leading computer store in the Niagara Region, committed to providing top-notch technical support and exceptional customer service. Our products and services cater to both individual and corporate clients, emphasizing quality...

  • Computer Technician

    1 month ago


    Oakville, Canada Jiddat Limited Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...


  • Oakville, Canada Kinnect Support Services Full time

    **Behavioural Support Specialist** **$18.00-$22.00** **Work related duties**: - Supportive residential environment for those with Autism, Developmental Delays, Mental Health or behavioral issues. - Responsible for engaging those in the residential program as well as some day treatment programing - Duties will include daily routines, recreation, behavioral...


  • Oakville, Canada Kinnect Support Services Full time

    **Behavioural Support Specialist** **$18.00-$24.00** **Work related duties**: - Supportive residential environment for those with Autism, Developmental Delays, Mental Health or behavioral issues. - Responsible for engaging those in the residential program as well as some day treatment programing - Duties will include daily routines, recreation, behavioral...


  • Ottawa, ON, Canada Avispl Full time

    The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers’ assets while delivering a world-class Customer Service experience. Read and interpret electronic schematics and architectural blueprints ...


  • Pickering, ON, Canada Dr Support Pros Inc. Full time

    Dental IT Service Technician Dr Support Pros Inc. is a computer support company specializing in the dental industry. Dr Support Pros Inc. manages all aspects of its business from Toronto, Burlington, Cambridge and Halifax, with its head office located in Pickering, ON. We take pride in being a leader in the support of medical and dental offices. JOB...


  • Oakville, Canada Integration Services Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 7 months to less than 1 year **Tasks**: - Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment - Evaluate and...


  • Oakville, Canada Laureola Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 30 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience **Tasks**: - Maintain, troubleshoot and administer the use of local area networks (LANs), wide area...


  • Ottawa, ON, Canada WSP Global Inc. Full time

    WSP wishes to be a leader in the quality of IT service offered to its users by offering them a varied but unified support structure consisting of a remote help desk, tech bars, a self-service portal, and several on-site technicians whose main mission is to respond to IT needs that require a physical presence in the various locations of the company. This...


  • Oakville, Canada Royal Pages Ltd. Full time

    Work Term: Permanent - Work Language: English - Hours: 30 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience **Tasks**: - Maintain, troubleshoot and administer the use of local area networks (LANs), wide area...


  • Markham, ON, Canada BFG Enterprise Services Full time

    Role: Responsible for providing second level technical assistance within an assigned region, providing high-end technical hardware, software and software deployment support at the desktop, laptop, printer, network, and operating systems level to satisfy the needs of client company end users. Act as a technical resource in assisting users resolve high end...


  • Ottawa, ON, Canada WSP Global Inc. Full time

    The Opportunity: WSP wishes to be a leader in the quality of IT service offered to its users by offering them a varied but unified support structure consisting of a remote help desk, tech bars, a self-service portal, and several on-site technicians whose main mission is to respond to IT needs that require a physical presence in the various locations of the...


  • Oakville, Canada PC Shop Computers Full time

    Education: Bachelor's degree - Experience: 3 years to less than 5 years - or equivalent experience **Asset languages**: - Mandarin - Cantonese **Work setting**: - In shop - On-site customer service **Tasks**: - Install, maintain and repair electronic equipment - Inspect and test electronic equipment and assemblies - Diagnose and locate circuit, component...


  • Oakville, Canada CloudOrbis Inc. Full time

    At CloudOrbis we are seeking a highly motivated and skilled IT Help Desk Technician to join our team. As a Level 1 IT Help Desk Technician, you will be responsible for providing technical support to our clients. You will be the first point of contact for clients seeking technical assistance and will be responsible for resolving basic technical...

  • ITAD Technician

    4 weeks ago


    Brampton, ON, Canada Quantum Lifecycle Full time

    Afternoon Shift (3 :00 pm - 11:30 pm) Type: Full-Time Permanent , Monday-Friday Quantum Lifecycle Partners LP is the leading and largest vertically integrated IT Asset Disposition & recycling processor in Canada. We are committed to enabling the safe and secure reuse of electronics, responsible recycling of electronics to divert waste from landfills,...


  • Oakville, Canada Web World IT Services Ltd Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...