Technician, computer field service

3 weeks ago

Ottawa ON, Canada Avispl Full time

The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers’ assets while delivering a world-class Customer Service experience.
Read and interpret electronic schematics and architectural blueprints
Perform preventative maintenance visits to help maintain a stable client-based system
Field installation of control programs (AMX / Crestron/Firmware) – upload and download capability
Field service support of networked devices (Routers IP Protocols etc.)
Perform service tasks in a timely and quality conscious manner including but not limited to: pulling cable installing connectors mounting projectors and hanging ceiling mounts
Provide necessary training and support for next level service technicians
Provide end-user client training as needed
Setup and troubleshoot various video codecs/video teleconferencing systems
Travel to various job sites required
Basic computer knowledge
Knowledge of basic signal flow for audio video and control
Ability to manage small to medium projects
Valid Driver’s License and a clean Driver's Abstract that meets AVI-SPL driving standards
Formal education in Electronics or related field preferred
Preferred external training:
Avixa (InfoComm) Quick Start to the Audio-Visual Industry
AMX Intro to Networking for AV Professionals
Crestron Professional Installation
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. #

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