Business Operations Specialist, Canada, Americas
4 weeks ago
ABOUT US
SAP Fioneer builds software and platforms that enable banks, insurance companies and challengers to run, transform and grow – cost-efficiently and at scale and speed.
Backed by global technology leader SAP and entrepreneurial investor Dediq, we are in a unique position to combine the speed and agility of a start-up with the experience and capabilities of a best-in-class software company. Benefiting from a broad network of partners, we aspire to be more than just a vendor: a reliable and safe pair of hands that is there today and tomorrow to put financial services organizations at the cutting edge – from established players to disruptive challengers.
As a global business with 1,000 employees in 22 offices across 17 countries, SAP Fioneer’s pioneering spirit is fueled by bold creativity and underpinned by its rock-solid technology.
YOUR ROLE
As a member of our operations support you are working on improving our Service Desk and ensuring relevant processes and templates are in place. This includes designing and building dashboards, supporting compliance and quality assurance initiatives, and supporting service delivery teams and improving operational processes.
You will be diligent about ensuring best practice, and pragmatic about ensuring that our customer ‘s success is maintained. This position typically works closely together with other teams and roles.
YOUR RESPONSIBILITIES
- Ensure continuous improvements for operational processes, compliance, service portfolio efficiency.
- Manage quality assurance processes within Application Management Services including operational procedure documentation, job aids, how-to’s.
- Responsible for insights across the different customers, processes, resource availability, contract agreements etc.
- Align and build a strong relationship with key stakeholders from product support, engineering, and service delivery as well as across the different division of SAP Fioneer.
- Support customer project team requests related to Service Desk features and processes.
- Support project management tasks for Application Management Services related initiatives and projects.
- Monitor progress continuously and make detailed reports on measurable items, such as budgets, milestones, and risks.
- Function as service lead and main contact at customer for service delivery and ensure success of service delivery.
- Define service enhancement and improvement roadmap.
- Ensure service delivery is aligned to regulatory requirements.
YOUR PROFILE
- Strong analytical skills and experience with analytical tools
- Experience in the financial services environment, ideally with SAP solutions is a plus.
- Good communication and presentation skills in English
- Adaptable to changing environments and requirements.
- Experience in project management methods and tools
- Open minded and creative thinker
SKILLS
- Good communication and presentation skills- Ability to clearly articulate topics and provide proper presentations to internal and external stakeholders.
- Good analytical skills- Ability to deconstruct information into smaller categories in order to draw conclusions, including logical reasoning, critical thinking, communication, research, data analysis, and creativity.
- Team player- Ability to build strong relationship with follow team members.
WHAT WE OFFER
- Opportunity to shape the fast-changing financial services landscape.
- Flexibility to work and gain experience in different areas of the company as you grow your career.
- Fast-paced start-up type culture with an experienced team, strong brand, and an enviable product portfolio.
- Work with some of the smartest and most driven individuals around the world.
- Competitive compensation package and countless growth opportunities.
- Flexible working policy, so you can work when and where it's comfortable for you.
- Unparallel impact + Exponential growth + The best of both worlds + Bold innovation + Constant development.
- Lean hierarchy environment with focus on your growth in providing individual career paths.
WELCOME TO THE WORLD OF FIONEERS
At Fioneer we combine rock solid technology with bold creativity. We work in partnership with our clients to build a financial ecosystem that is resilient inclusive and future fit. We are investing and building the financial services platforms and offerings that are able to help our clients succeed and win in the fast-changing financial services industry and ecosystem. Our systems are already market leader in today’s world and will be the leading foundation for our client’s success in the future. Join us, if you want to be part of creating the FSI world of tomorrow and enter into a future proof career.
#J-18808-Ljbffr-
Specialist -Digital Operations
2 weeks ago
Canada Access Full timeCompetitive Hourly Pay -$22/hr • Medical, Dental, Vision and Life insurance • 14 days of PTO, 7 paid holidays, and 2 paid personal days • 401K Retirement program with 3% company match, 100% vesting after 4 years • Training and Growth opportunities Access is the largest privately-held records and information management (RIM) services provider...
-
Revenue Operations Specialist, Canada
1 week ago
Canada Novocure Full time**JOB SUMMARY**: The **Revenue Operations Specialist - Canada** will serve as the primary support person for all reimbursement related activities and as the point of communication for physicians and their treatment site support staff for patient onboarding. The Revenue Operations Specialist will have a strong understanding of the patient forward mission and...
-
Canada Lucida Search Partners Full timeThis MRO company has ambitions to be the leading services provider in the Americas and is on the acquisition trail for MROs. Recently it acquired operations in Canada and Uruguay. In this role as Head of Business Development, reporting to the CEO, you will seek out further opportunities throughout the Americas and, with the assistance of the corporate...
-
Operations Consultant
4 weeks ago
Canada Carpedia International Full timeOperations Consultant (Canada / US) Carpedia International is an operations-based management consulting firm where our teams have an opportunity to implement tangible and sustainable behavior, management system, and process changes to better align our client-organizations. We offer an environment where talented, results-oriented, and passionate learners can...
-
Talent Acquisition Delivery Specialist
6 days ago
Canada Air Canada Full timeDescription Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Talent Acquisition Delivery Specialist will be responsible to lead and deliver many of the strategic and...
-
Business Operation Analyst, Canada
3 weeks ago
Canada Pirelli & C. S.p.A. Full timeJOB TITLE: Business Operations Analyst, Car Business Unit REPORTS TO: Operations Director, Canada JOB PURPOSE: Support the operations director and commercial team in Pirelli Canada to oversee and manage all processes related to Forecast Management, Strategic Planning, Market Intelligence Reporting, Sales Reporting and Programs Management in order to...
-
Specialist, Transportation Asset Management
4 weeks ago
Canada Access Full timeDestruction Center/Transportation Specialist Access is the largest privately-held records and information management (RIM) services provider worldwide, with operations across the United States, Canada, Central and South America. Access helps companies manage and activate their critical business information to make them more efficient and more compliant...
-
Reinsurance Finance Operations Specialist
2 weeks ago
Canada Accelerant Full timeReinsurance Finance Operations Specialist Company Overview: Accelerant Re is a globally recognized leader in reinsurance solutions, dedicated to mitigating risk and enhancing stability for our clients worldwide. Our Reinsurance Finance Operations team plays a pivotal role in maintaining accurate financial records and reporting for our reinsurance...
-
Reinsurance Finance Operations Specialist
2 weeks ago
Canada Accelerant Full timeReinsurance Finance Operations SpecialistCompany Overview: Accelerant Re is a globally recognized leader in reinsurance solutions, dedicated to mitigating risk and enhancing stability for our clients worldwide. Our Reinsurance Finance Operations team plays a pivotal role in maintaining accurate financial records and reporting for our reinsurance...
-
Reinsurance Finance Operations Specialist
2 weeks ago
Canada Accelerant Full timeReinsurance Finance Operations SpecialistCompany Overview: Accelerant Re is a globally recognized leader in reinsurance solutions, dedicated to mitigating risk and enhancing stability for our clients worldwide. Our Reinsurance Finance Operations team plays a pivotal role in maintaining accurate financial records and reporting for our reinsurance...
-
Canada MANTIS (Cyprus) Ltd Full timeSenior Business Development Managers @ Mantis North America Location: USA (anywhere)(ref. code USA-2020-SBDM) Position: 1 full time Location: Canada (anywhere)(ref. code CAD-2020-SBDM) Position: 1 full time Mantis is accelerating its business expansion in the North American market , and in this context, is recruiting Senior Business Development...
-
Security Business Operations Specialist
4 weeks ago
Canada M87 Cyber Security Inc. Full timeM87 Cybersecurityis seeking a Cybersecurity Operations Specialist responsible for developing athorough understanding of our security systems and programs to secure ourinfrastructure. As a Security Operations Specialist, you will play a pivotal role in strengthening our clients' securityposture. Expertly utilizing forensic tools tolocate the root cause of...
-
Field Product Specialist
4 weeks ago
Canada Jordansitter Full timeThe Field Product Specialist will provide direct product sales information and training to the HCMA dealer network. 10th April, 2024 SUMMARY The Field Product Specialist will provide direct product sales information and training to the HCMA dealer network. This includes sales technical and selling skills that enable the distribution sales personnel to...
-
Housing Business Operations Lead
4 weeks ago
Canada Rentokil Pest Control South Africa Full timeRentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Our certified specialists use innovative technologies to protect millions of homes and businesses throughout Canada. Operations Manager will be responsible for training, leading and developing a team of service technicians. They will help achieve sales...
-
Channel Sales Specialist, North America
7 days ago
Canada Airalo Full timeResponsibilities include but are not limited to Work closely with the Channel Sales Manager, North America and other team members in the department Market mapping of the travel agent and telecom retail universe in key cities across North America and creating a distribution roadmap to achieve maximum penetration across the universe Onboard and support...
-
Business Operations Analyst, Car Business Unit
4 weeks ago
Canada Pirelli & C. S.p.A. Full timeIf you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Business Operations Analyst, Car Business Unit - Canada 13 days ago Requisition ID: 1145 JOB TITLE: Business Operations Analyst, Car Business Unit REPORTS TO: Operations Director, Canada JOB...
-
Senior Business Operations Specialist
3 weeks ago
Canada Sage City Full timeSage Vacancy Business Operations Manager #sagecareers Sage Vacancy Business Operations Manager #sagecareers sage careers Applicant Portal Business Operations Manager Job Title Business Operations Manager Job Description We have an amazing opportunity for someone that loves a challenge, is flexible, tenacious, can work independently and as part of a...
-
Specialist - medical
4 weeks ago
Canada Access Full timeDestruction Center-Transportation Specialist Job Category: Record Center/Transport Full-Time Competitive Hourly Pay - $18.Medical, Dental, Vision and Life insurance ~14 days of PTO, 8 holidays, plus 2 personal days ~401K Retirement program with 3% company match, vesting after 2 years ~ Training and Growth Opportunities We are committed to...
-
Operations Production Support Specialist
3 weeks ago
Canada California Closet Company, Inc. Full timeHourly Pay Range Minimum: 18 California Closets is seeking an Operations Support person to join our diverse and energetic Montreal team. For more than three decades, California Closets has built a reputation on delivering custom products and unparalleled service to our clients. We’ve helped transform spaces, enhanced homes, and allowed people to get...
-
International Marketing
4 weeks ago
Canada Douglas College Full timePosition Details Position Information Position Title International Marketing & Recruitment Specialist - Latin America (Mexico and Caribbean) Posting Number 02169SA Location See Work Arrangements Grade or Pay Level See Salary Range Salary Range $3,000 to $3,500 CAD per month with the possibility of a bonus. Remuneration in Canadian dollars is paid monthly....
