Technical Support Specialist

3 weeks ago

Canada FLSmidth Full time

Technical Support Specialist - PC&V page is loaded Technical Support Specialist - PC&V Apply locations Orillia (MIN) Burlington (MIN) Timmins (MIN) Wabush (MIN) time type Full time posted on Posted 3 Days Ago job requisition id R23124

Joining a team of more than 11,000 people working across more than 60 countries, you will be part of an agile network of talented and ambitious people. In fact, we count on you to engage, connect and collaborate with colleagues all over the world. Seize the opportunity to learn, create and develop your potential with us.

FLS is searching for a Technical Support Specialist based in Eastern Canada , to focus on pumps and cyclones and support the growth and development of the Canadian market. By joining the Pumps, Cyclones and Valve's (PCV) organization within FLS, you are joining an extremely dynamic, exciting, and rapidly growing product line.

The role’s primary responsibility is to promote FLS as the leading supplier of Pumps, Cyclones and Valves through on-site troubleshooting and installation support. They will be helping our client's efforts to continuously improve their operational efficiencies and their technical competence. You will be supported by your manager and peers, contributing to the team's goal of maintaining and growing the installed PCV equipment in Canada.

This is a fully remote opportunity (but must reside in Eastern Canada) with extensive travel requirements. Candidates already based in Ontario are most ideal with travel all across the country to be expected.

Job Scope:

• Perform pump selections, cyclone simulations and understands milling circuits, flotation circuits, tailing applications and different pump applications;

• Visit mine sites and customers in Canada and identify needs in existing equipment to communicate with Regional Sales Managers and sell the FLS Krebs solutions;

• Identify new opportunities to replace competitors’ equipment and install our own;

•Support Regional Sales Managers with site visits to install, commission and troubleshoot Process and Mechanical issues with our Pumps, Cyclones and Valves;

• Present Mechanical and Process training to customers on Pumps, Cyclones and Valves;

• Prepare professional, clean, and organized reports to present to Sales and Customers.

What you bring:
• College degree BS or BA OR 10+ years mechanical experience;
• 5 years of experience as a Sales Engineer and/or in a Technical Services role;
• Significant experience and knowledge working with pumps and cyclones in the mining industry;
• Experience in effectively interfacing with clients and gaining credibility; developing and implementing project-specific sales strategies;

• Strong communication skills;

• Ability to speak French and English is beneficial;

• Respects deadlines and works independently to reach them;

• Working knowledge of Microsoft Office, specifically Outlook, Excel, Word, and PowerPoint;

• This position is remote 25% /75% traveling across Canada;
• Demonstrated ability to deliver in a fast-paced, changing environment while maintaining high attention to detail.

 

What we offer:
• Competitive renumeration package including variable compensation;

• RRSP matching programs;

• Full suite of health benefits;

• Competitive time off including vacation and sick days;

• Flexible start and finish times;

• Job security in a volatile market – FLSmidth has over 140 years of successful operation within a global environment;

• Development and training within a respected OEM company;

• Employee assistance program for employees and immediate family;

• Involvement with community and charity initiatives.

 

Travel :
• Travel is expected in this role. Volumes will vary based on the requirements of the role but 50% to 75% of the time should be expected.

As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.

In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, number of children and photographs from your application materials.

About Us

FLSmidth is a full flowsheet technology and service supplier to the global mining and cement industries. We help our customers to improve performance, lower operating costs and reduce environmental impact. With our MissionZero programme, we have set a target of providing solutions for zero-emissions mining and zero-emissions cement production by 2030, supporting a green transition built upon sustainable materials. Our operations span the globe and we are close to 11,000 employees, present in more than 60 countries.

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