Manager Policy Office

3 weeks ago

Toronto ON, Canada RBC Full time

Starting date : 1 position to fill as soon as possible
Job SummaryJob DescriptionWhat is the opportunity? The Manager, Internal Controls role provides support to the Senior Manager, Internal Controls and Director, Business Risk (head office support level). Responsible for overseeing day-to-day operations and manage all aspects of Internal Controls functions, ensuring consistency in approach to Compliance rules and external regulations. The candidate will manage the business Fraud and Privacy Breach programs to prevent illegal, unethical, or improper business practices. The candidate will liaise daily with DS Branch staff, Operations and various head office partners. The job proactively participates in various projects and initiatives as required by the team.What will you do? Oversight and approve third party international wires for DS Branches while enforcing Internal Controls standard procedures to detect and prevent fraudSupervision over the Privacy Breach Incidents, Fraud and Non-reportable complaints procedures and reportingReview and manage the Branch Signing Authority lists across DS retail branches; implementing robust control to ensure designated signers understand their accountabilities.Part of the Head Office Support Team (HOST) - assisting the Branch Review team (including daily Summary of Account Guidelines exception report) and providing branches recommendations for efficiencies to management teamsProviding support and training to Branch Operations staffs and associates on updated policies, fraud and privacy breach prevention.Supervision of Berton Block Restriction and Berton Block Commission Reversal review and approvalsFacilitating branches for private placement settlements and coordinating with RBC Capital Markets to ensure assets, funds and commissions are being allocated accurately.Backing up Senior Business Analyst on securities asset classification based on researched and analyzed information to ensure all clients downstream reporting is accurate.What do you need to succeed?Must haves: RBC DS Retail Branch Experience 2 years minimumAbility to deal with ambiguity and adapt to shifting prioritiesGood judgementDetail orientedStrong project management skillsWorks well both independently and as a member of the teamNice-to-have:Canadian Securities Course (CSC) and Conduct and Practices Handbook (CPH)Whats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.Leaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impact.Work in a dynamic, collaborative, progressive, and high-performing team.Flexible work/life balance options.Opportunities to do challenging work.Opportunities to take on progressively greater accountabilities.Access to a variety of job opportunities across business.Job SkillsBusiness, Business Process Change Management, Decision Making, Facilitation, Financial Risk Management (FRM), Internal Controls, Management Reporting, Operational Risks, Risk Control, Risk Management, Taking Initiative, TeamworkAdditional Job DetailsAddress:ROYAL BANK PLAZA, 200 BAY ST:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-05-01Application Deadline:2024-05-18Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
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