Account Executive

4 weeks ago


Toronto ON, Canada Carbon, Inc. Full time

Who We Are

We go beyond software. Carbon6 is building a community to support ecommerce sellers by removing the barriers to selling online and simplifying their path to success. Developed by the brightest minds in the marketplace ecosystem, our suite of software tools and resources help entrepreneurs succeed at every stage of their journey. We are a global company across North America, Europe and Asia, made up of passionate entrepreneurs, expert sellers, and innovative thought leaders.

We recently raised $66 million USD in Series A from leading investors and serve over 200,000+ sellers to drive growth, maximize profitability and manage with intelligence to scale their businesses.

The Opportunity

Carbon6.io is looking for an Account Executive to join our rapidly growing Sales team. Reporting to the Director of Sales, you will play an impactful role deepening our relationships with our existing customers to further drive adoption, product expansion and customer engagement. You will take a lead on providing a consultative approach to communicating the value of our ecosystem of tools and resources and how we help entrepreneurs in the marketplace succeed at every stage of their journey. If you are looking forward to rolling up your sleeves and making an impact not only on Carbon6’s growth but on the success of the businesses you'll be working with, this role is definitely for you

Your Impact
  • Develop an in-depth understanding of our value proposition across our suite of tools to drive revenue growth, in order to build meaningful relationships with our customers that result in renewals and cultivate cross-sell opportunities.
  • Derive insights in evaluating account data to understand customer usage that signals opportunities for expansion or risk of retention.
  • Be the voice of our customers to the Product and Engineering teams, in order to continuously support our ongoing product development and provide exceptional customer experience.
  • Partner cross-functionally to help create processes and best practices to support growth and learnings at scale.
  • Provide white glove customer service by ensuring sellers’ requests and issues are resolved in a timely manner.
Your Qualifications
  • 2-4 years of account executive experience in E-Commerce, or B2B SaaS industry, ideally in a fast-paced scale-up environment. Must have experience with the full sales cycle.
  • You have a consistent over-performance track record of building strong, value-add relationships with customers to grow the book of business in a high-volume environment.
  • You demonstrate excellent written and verbal communication skills.
  • You are highly driven and motivated to help our customers succeed, by providing a consultative approach to sales to understand and navigate the customers’ business needs and requirements.
  • You are adaptable, coachable and agile in an ever-changing landscape.
  • Demonstrated ability to effectively manage a large pipeline of leads, prospects, and clients. This includes lead generation, qualification, nurturing, and closing deals within tight timeframes.

Note: While this is a hybrid position, it’s important to note that during your onboarding period, you will be expected to work in-office Monday to Friday until you are fully ramped prior to moving into a hybrid model. Once you’re fully ramped, you are eligible to work four days a week in office.

As an early member of our team, you'll receive competitive compensation.

Extended health benefits including medical, vision and dental coverage starting on Day 1.

Flexible paid time off that includes paid vacation days and paid personal days.

You'll receive a laptop conveniently delivered to your door to get you started and set up for success Day 1.

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