Credit & Collections Specialist

3 weeks ago

Winnipeg MB, Canada Kaizen Lab Inc. Full time

Fort Garry
Industries (FGI) Is Canada's most trusted truck and trailer parts, sales, and
service provider. The Fort Garry Industries group of companies has over 500
employees with locations across Canada.
With over 100 years
of service under our belt, Fort Garry Industries is always expanding and
looking for talented and motivated people to join our team and help with our
continued success
Fort Garry Industries has an exciting opportunity
for an Administrative Collections
Specialist to join our team at our corporate head office.
This role provides administrative support to our
accounts receivable department and works closely with our branches and customers.
FGI is proud to offer the successful candidate:
A highly competitive wage +bonuses
Extended health care and Health Spending Account
Dental/Vision Benefits
Employee Assistance Programs
DPSP and RRSP
Casual Dress Code
Fun and supportive work environment
Continuous learning
Duties and Responsibilities:
Process and reconcile incoming payments, ensuring
accuracy and timeliness.
Action new account applications by requesting
credit reports and payment history.
Action
new Electronic Fund Transfer (EFT) set up.
Prepare
and distribute special reporting for select accounts.
Enter
accounts receivable data into Excel and maintain accuracy of information.
Use effective collection strategies to minimize
overdue accounts and reduce delinquency rates.
Contact customers with overdue balances to arrange
payment and resolve outstanding issues.
Maintain accurate records of collection efforts and
customer communications in the accounts receivable system.
Providing timely and
accurate information to branch and corporate management for effective
management of credit risk.
Other duties as assigned.
Qualifications & Experience:
~ High
school diploma or other high school equivalence certificate.
~1 year of accounts receivable
experience preferred.
~6 months of collections experience as
an asset.
~ Excellent Customer Service skills –
dedicated to exceeding expectations of internal and external customers
primarily over the phone.
~ Strong written and verbal skills –
ability to write and speak succinctly with customers and colleagues.
~ Basic to proficient knowledge of
Microsoft Office Suite (email, word, excel) and ability to learn in-house
systems.
~ Capable of meeting multiple daily
deadlines accurately
~ Heavy duty parts knowledge or
background an asset.

Fort Garry Industriesvalues
diversity in the workplace. Women, Indigenous People, Visible Minorities, and
persons with disabilities are encouraged to apply and self-identify.
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