Online Strategy Consultant

1 month ago


Canada Lee Hecht Harrison Careers Full time

Location: Toronto, Canada - Hybrid (3 Days in Office)
We redesigned coaching for the digital age.
EZRA delivers the highest quality professional coaching to employees using industry leading app-based technology. Our world class technology enables quality coaching sessions, a seamless user journey and regular reporting like never before.
In just over two years, we have grown to become the fastest growing virtual coaching solution globally, supporting many of the world's leading companies with high impact, 1:1 personalised coaching.
At EZRA we use innovative technology to achieve the greatest user experience, but the heart of the service is the quality and diversity of our global coaching pool.
Here at EZRA, a Program Lead is responsible for understanding areas of improvement within a proposition and then drives these ideas forward.
We work incredibly closely with our broader Impact Labs teams and Product & Techas well as all of our other functions in creating high quality products that delight our customers.
defining key business metrics, performing in-depth analysis to answer important questions about product trends/business performance), driving process implementation and improvement, and facilitating business operations (e.g. orchestrate business reviews).
Scope and evaluate incremental growth opportunities to accelerate our customer growth by leveraging key insights gained through research and data analytic
Working alongside Prop & Strat PMO to execute on identified workstreams to grow the proposition’s performance
Develop ongoing GTM collateral of propositions as well as support on business review documentation (Strategic Memos, Business Reviews, Pipeline Updates)
Provide strategic direction to the Digital Product team to build and launch propositional features
Working with Rev Ops & Enterprise Delivery to understand the health and performance of the proposition.
MBA a plus
Strategic and critical thinker capable of solving difficult challenges using consultative and data-driven analytical approaches.
Excel/Sheets and PowerPoint/Slides guru) are required.
Excellent relationship-building abilities and a willingness to work proactively with cross-functional teams across the company.
Building decks, modelling data, documenting roadmaps, and demonstrating written and verbal communication skills in large cross-functional meetings with executive leaders are all required.
Strong active listening abilities, especially the ability to recognize and isolate the complaints or objections of clients.
Regular team social events
We believe that through valuing our uniqueness and respecting our differences, we can achieve more, and that diversity adds to our culture. Attracting and developing a diverse workforce that reflects the communities in which we serve is essential to us.
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